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Welcome to GOG GALAXY 2.0 closed beta forum thread! If you’re here, it probably means you’re already part of the beta or are waiting for your access – please be patient as we’re sending invites on a first come first served basis. And if you’re not signed up yet, you can still do it here.
We’re starting this thread to have a place to discuss with you your ideas and feedback about GOG GALAXY 2.0 – tell us what you like or dislike about the app, what features we are missing, which platform integrations you’d like to see, and share any other feedback regarding the app. Also, drop your questions about GOG GALAXY 2.0 and we’ll try to answer them if we can :)
We’ve been testing GOG GALAXY 2.0 for some time already in our internal and alpha tests and gathered feedback, so some of the topics you want to discuss might already be addressed by us – please check the list of known issues that we’re aware of and we’re working on.
Let’s talk!
Post edited June 24, 2019 by chandra
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BKGaming: This poll was geared at people that use Galaxy and either like it, are indifferent to it, or tried it and didn't like it (or uninstalled it).
so that would be "I hate it" option? I hope you don't expect any correct data representation out of this poll because there won't be any.

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BKGaming: . Second, I tried to provide a range of options.
hey, aren't you that guy who earlier had a topic here asking why do we "hate" new galaxy app?
that would explain why this poll has sick options. it reflects your childish emotional state.
Post edited June 23, 2020 by djoxyk
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djoxyk: so that would be "I hate it" option? I hope you don't expect any correct data representation out of this poll because there won't be any.
*yawn* Okay bud. Thanks for the feedback.


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djoxyk: hey, aren't you that guy who earlier had a topic here asking why do we "hate" new galaxy app?
that would explain why this poll has sick options. it reflects your childish emotional state.
No, and really seek help.
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djoxyk: so that would be "I hate it" option? I hope you don't expect any correct data representation out of this poll because there won't be any.
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BKGaming: *yawn* Okay bud. Thanks for the feedback.

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djoxyk: hey, aren't you that guy who earlier had a topic here asking why do we "hate" new galaxy app?
that would explain why this poll has sick options. it reflects your childish emotional state.
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BKGaming: No, and really seek help.
the only one who needs help is you. if you confuse indifference with hate and if you seriously considering hate as the only option for rejection/indifference then you're angry 8 y.o. or you're sick.

the guy I mentioned got his feedback in form of downvoting. I doubt it will make any difference for you, but still there's a hope you will crawl out of your trunk and will perform some reality check.

https://www.gog.com/forum/general_beta_gog_galaxy_2.0/almost_three_months_and_hundreds_of_hours_later_i_still_dont_get_the_hate/page1
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djoxyk: the only one who needs help is you. if you confuse indifference with hate and if you seriously considering hate as the only option for rejection/indifference then you're angry 8 y.o. or you're sick.

the guy I mentioned got his feedback in form of downvoting. I doubt it will make any difference for you, but still there's a hope you will crawl out of your trunk and will perform some reality check.

https://www.gog.com/forum/general_beta_gog_galaxy_2.0/almost_three_months_and_hundreds_of_hours_later_i_still_dont_get_the_hate/page1
You would be hilarious if you weren't acting so ridiculously stupid about this and I mean that in the nicest way possible. Have good day. I don't have time to argue with crazy.
Post edited June 23, 2020 by BKGaming
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djoxyk: that poll is invalid and lacks important options. it implies the person should agree they "hate" the app to say they don't use it. this is how you shut people up from voting. that's low, unprofessional and coward.
I get it, gog can't face people to vote "not interested" or "not on my OS" so they invoke that "hate" thing and hope for the best outcome. sane people who don't use galaxy won't vote "I hate it". what a scum
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BKGaming: First off, GOG didn't make the poll, I did. Second, I tried to provide a range of options. /r/GOG is not officially run by GOG, I am a mod there, but it does have a quite few employees that frequent it so it was more of a "lets show GOG how we feel and provide some feedback" sort of deal.

This poll was geared at people that use Galaxy and either like it, are indifferent to it, or tried it and didn't like it (or uninstalled it). If you would like to see a poll asking how many people us Galaxy vs using standalone installers, etc. Maybe we can do that next after this one ends.
So, you made a poll, on a subreddit labelled as being for GOG, as a moderator, and implied that you have some way of passing this feedback on to GOG, but expected people to assume you have no affiliation with GOG?

You should probably clarify that in the poll header.

Similarly, your poll is OBJECTIVELY terrible. It's obviously biased, and harshly so, for reasons noted already. The person pointing them out didn't present himself positively, but he did clearly explain how and why your poll is incompetently-done. You say you "tried to provide a range of options", but your "range" of options are a good spectrum of POSITIVE impressions, and ZERO variation of dislike and ZERO "I don't hate it but currently refuse to (or can't) use it" options.

You should have done, and probably should replace with, a poll with something more like the following:

"I like Galaxy 2.0 and I'm currently using it"
"I like Galaxy 2.0 but for some reason can't/don't use it currently"
"I don't care much either way, it updated to 2.0 and it works"
"I don't care much either way, but am not using 2.0"
"I dislike Galaxy 2.0 but am still using it"
"I dislike Galaxy 2.0 and do not use it"

These would be non-biased and non-presumptive answers, and the discussion could bear out more competently-handled discussion of what people ACTUALLY THINK about the client, instead of looking like a biased writer forcing their narrative onto the people they are polling.

EDIT: An alternative option:

"I like 2.0, have used it, and am still doing so"
"I like 2.0, have used it, but am not currently using it"
"I like what I've seen of 2.0, but have not used it myself"
"I dislike 2.0, but have installed it and am still using it"
"I dislike 2.0, and have used it before but am no longer doing so"
"I dislike what I've seen but have not used 2.0 myself"

Once again, this actually provides a RANGE of both positive AND negative options, and presents valid and meaningfully different results for people to choose between.
Post edited June 23, 2020 by obliviondoll
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djoxyk: the only one who needs help is you. if you confuse indifference with hate and if you seriously considering hate as the only option for rejection/indifference then you're angry 8 y.o. or you're sick.

the guy I mentioned got his feedback in form of downvoting. I doubt it will make any difference for you, but still there's a hope you will crawl out of your trunk and will perform some reality check.

https://www.gog.com/forum/general_beta_gog_galaxy_2.0/almost_three_months_and_hundreds_of_hours_later_i_still_dont_get_the_hate/page1
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BKGaming: You would be hilarious if you weren't so ridiculously stupid and I mean that in the nicest way possible. Have good day. I don't have time to argue with crazy.
but of course I'm stupid, crazy. do you want me to go and vote "I hate it" now? what a lunatic

obliviondoll,
well said. too bad I can't be calm to explain same thing like you did.
Post edited June 23, 2020 by djoxyk
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BKGaming: You would be hilarious if you weren't acting so ridiculously stupid about this and I mean that in the nicest way possible. Have good day. I don't have time to argue with crazy.
To be perfectly honest: you're acting even more stupid than the person you accuse of being stupid; you just don't want to deal with arguments that don't fit your narrative.

Come on. You should know that users who hang around in Reddit's GOG sub have an extremely positive attitude towards GOG anyway. Fishing for feedback there has nothing to do with gathering real, honest feedback. Objectively, it's more like self-congratulation. The possibility to choose between extreme options doesn't make things better, no, on the contrary.

If you want to read honest feedback, check out the critical posts in this forum. One such thread has already been linked to you by the stupid, ridiculous, hilarious crazy.
Post edited June 23, 2020 by gonefading
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obliviondoll: So, you made a poll, on a subreddit labelled as being for GOG, as a moderator, and implied that you have some way of passing this feedback on to GOG, but expected people to assume you have no affiliation with GOG?

You should probably clarify that in the poll header.
We have a disclaimer that says we are not affiliated with GOG on both new reddit and old reddit, however that GOG staff are verified and do frequent the sub. This pretty well known to /r/GOG users. According to reddit rules, subs are not suppose to be run by companies but by fans.

But for clarifications sake, I clarified this in the post this will not actually be sent physically to GOG but we hope that Galaxy devs that frequent the sub will see it and take it into consideration.

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obliviondoll: Similarly, your poll is OBJECTIVELY terrible. It's obviously biased, and harshly so, for reasons noted already. The person pointing them out didn't present himself positively, but he did clearly explain how and why your poll is incompetently-done. You say you "tried to provide a range of options", but your "range" of options are a good spectrum of POSITIVE impressions, and ZERO variation of dislike and ZERO "I don't hate it but currently refuse to (or can't) use it" options.

You should have done, and probably should replace with, a poll with something more like the following:

"I like Galaxy 2.0 and I'm currently using it"
"I like Galaxy 2.0 but for some reason can't/don't use it currently"
"I don't care much either way, it updated to 2.0 and it works"
"I don't care much either way, but am not using 2.0"
"I dislike Galaxy 2.0 but am still using it"
"I dislike Galaxy 2.0 and do not use it"

These would be non-biased and non-presumptive answers, and the discussion could bear out more competently-handled discussion of what people ACTUALLY THINK about the client, instead of looking like a biased writer forcing their narrative onto the people they are polling.

EDIT: An alternative option:

"I like 2.0, have used it, and am still doing so"
"I like 2.0, have used it, but am not currently using it"
"I like what I've seen of 2.0, but have not used it myself"
"I dislike 2.0, but have installed it and am still using it"
"I dislike 2.0, and have used it before but am no longer doing so"
"I dislike what I've seen but have not used 2.0 myself"

Once again, this actually provides a RANGE of both positive AND negative options, and presents valid and meaningfully different results for people to choose between.
I don't necessarily disagree with you, but I do think you are missing the point of the poll. It isn't to determine who is not using Galaxy or if they will never use Galaxy 2.0 or if they can't use Galaxy (Linux) or if they are interested/ like it but don't use it. It's to determine who has used it and how they felt about it in it's current form and what they would do to improve it. Those are the only target audience for this poll, not the forum users that that type of poll would cater too.

Maybe I could have presented this better, and maybe the choices could be a bit more fleshed out... I agree with you there... but honestly I didn't expect this much interest in the poll and we haven't done polls in the past. This was our first one and it was put together rather quickly.

I appreciate the feedback and we will think about that for future polls. I can not edit this current poll itself, nor would I. At this point, it can run it's course and we will change it up a bit for future ones.
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BKGaming: You would be hilarious if you weren't so ridiculously stupid and I mean that in the nicest way possible. Have good day. I don't have time to argue with crazy.
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djoxyk: but of course I'm stupid, crazy. do you want me to go and vote "I hate it" now? what a lunatic

obliviondoll,
well said. too bad I can't be calm to explain same thing like you did.
I want to be clear, the problem is not that you think the poll is bad or that you have feedback. I appreciate the feedback honestly, and your entitled to your opinion. Nor do I want you to vote "I hate it".

The problem is you presented your argument like a child and acted like a straight up troll and not someone that wants to provide valid feedback. Instead of realizing maybe this poll was not meant for you and you were not the target of the poll. If your opinion doesn't align with any of the choices, the simple answer is not to vote in this poll but instead wait for a poll that better reflects your views.

When you start off a conversation with "reflects your childish emotional state" and are generally being a jerk, your clearly trolling or incapable of rational human conversation. You don't know me, and have no idea my intentions was with this poll. You, incorrectly, contributed another post to me that wasn't even made by me, of which I had nothing to do with, and I believe never even posted in.

Next time act like a grownup, realize you don't know everything, and have a rational conversation without insults... or I will just ignore you, whatever works.
Post edited June 24, 2020 by BKGaming
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gonefading: To be perfectly honest: you're acting even more stupid than the person you accuse of being stupid; you just don't want to deal with arguments that don't fit your narrative.
Incorrect. You got that from this... really? He acted like a troll and got a troll response. I appreciate all feedback and obliviondoll gave honest feedback in a nice and calm reflection without insults and it was appreciated and will be considered for future polls.

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gonefading: Come on. You should know that users who hang around in Reddit's GOG sub have an extremely positive attitude towards GOG anyway. Fishing for feedback there has nothing to do with gathering real, honest feedback. Objectively, it's more like self-congratulation. The possibility to choose between extreme options doesn't make things better, no, on the contrary.
Compared to people that hang out here and complain about every little thing GOG does? The fact is the forum is a tiny reflection of GOG's users. Second, it sounds like the biggest complaint from you, obliviondoll and djoxyk is the poll doesn't cater to forum users that want to complain and dislike Galaxy 2.0 (or Galaxy in general) for various reasons or can't use Galaxy for various reasons or are concerned about Galaxy being mandatory, which again, was not really the target of the poll when the poll was made.

I more than willing to have that poll, it just wasn't a consideration when this poll was made and maybe it should have been but what's done is done.

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gonefading: If you want to read honest feedback, check out the critical posts in this forum. One such thread has already been linked to you by the stupid, ridiculous, hilarious crazy.
I welcome negative feedback about galaxy, you can still post your feedback if one of the poll choices does not align with your opinion. As I said above the forum is such a small reflection of GOG's audience and isn't subjectively a true reelection of how people feel about Galaxy or Galaxy 2.0. I'd argue the forum is one the least used areas in terms of communication with GOG and users opinions.

Most of the people that hang out here are old time GOG users, and for the post part dislike almost anything GOG does that is modern or takes them closer to Steam in terms of features. It's a very small vocal group.
Post edited June 24, 2020 by BKGaming
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BKGaming: The problem is you presented your argument like a child and acted like a straight up troll
really? says the man who created a poll without a single rational option in it. pick from "I love it", "I love it", "I love it" and "I hate it".
I just spoke to you in the understandable way, just like you asked. You wanted to see how people feel about it, don't you? Now you want me to talk rationally? Why all of a sudden?
There's nothing rational in creating a poll for fanboys. You intentionally created a poll for selected people, intentionally discriminated other part of gog user base. I'm speaking about it now because your actions hurt gog's reputation. And while I speak there's probably less vocal folks who just shrugged and took a note "gog went crazy". Such polls are not acceptable. You're talking about gog reddit page like everyone knows it's not managed by gog. Do you think at least 2% of gog user base knows that? This is not galaxy club, there's no supreme galaxy race, you can't restrict people from casting their vote. Get full results from everyone, do your math for positive funboyish feedback if you must. Too bad you can't understand why this situation sucks.
If you try to manipulate, at least do it in less obvious way. Posting such poll when lots of newbies went to claim their Witcher 3 copy from galaxy screams of manipulation as well. You had to create this poll when gog rolled mandatory update from 1.2 to 2 beta, without notice.
Post edited June 24, 2020 by djoxyk
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BKGaming: The problem is you presented your argument like a child and acted like a straight up troll
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djoxyk: really? says the man who created a poll without a single rational option in it. pick from "I love it", "I love it", "I love it" and "I hate it".
I just spoke to you in the understandable way, just like you asked. You wanted to see how people feel about it, don't you? Now you want me to talk rationally? Why all of a sudden?
There's nothing rational in creating a poll for fanboys. You intentionally created a poll for selected people, intentionally discriminated other part of gog user base. I'm speaking about it now because your actions hurt gog's reputation. And while I speak there's probably less vocal folks who just shrugged and took a note "gog went crazy". Such polls are not acceptable. You're talking about gog reddit page like everyone knows it's not managed by gog. Do you think at least 2% of gog user base knows that? This is not galaxy club, there's no supreme galaxy race, you can't restrict people from casting their vote. Get full results from everyone, do your math for positive funboyish feedback if you must. Too bad you can't understand why this situation sucks.
If you try to manipulate, at least do it in less obvious way. Posting such poll when lots of newbies went to claim their Witcher 3 copy from galaxy screams of manipulation as well. You had to create this poll when gog rolled mandatory update from 1.2 to 2 beta, without notice.
I'm just going to mention that the response to my comment shows that it was not at all "intentional". That doesn't make the poll any better, more useful, or at all relevant to what its stated intent was. But it does mean that the offense being cause appears to have legitimately been a mistake, NOT a deliberate act. That said, however...

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obliviondoll: You should have done, and probably should replace with, a poll with something more like the following:

"I like Galaxy 2.0 and I'm currently using it"
"I like Galaxy 2.0 but for some reason can't/don't use it currently"
"I don't care much either way, it updated to 2.0 and it works"
"I don't care much either way, but am not using 2.0"
"I dislike Galaxy 2.0 but am still using it"
"I dislike Galaxy 2.0 and do not use it"

These would be non-biased and non-presumptive answers, and the discussion could bear out more competently-handled discussion of what people ACTUALLY THINK about the client, instead of looking like a biased writer forcing their narrative onto the people they are polling.

EDIT: An alternative option:

"I like 2.0, have used it, and am still doing so"
"I like 2.0, have used it, but am not currently using it"
"I like what I've seen of 2.0, but have not used it myself"
"I dislike 2.0, but have installed it and am still using it"
"I dislike 2.0, and have used it before but am no longer doing so"
"I dislike what I've seen but have not used 2.0 myself"

Once again, this actually provides a RANGE of both positive AND negative options, and presents valid and meaningfully different results for people to choose between.
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BKGaming: I don't necessarily disagree with you, but I do think you are missing the point of the poll. It isn't to determine who is not using Galaxy or if they will never use Galaxy 2.0 or if they can't use Galaxy (Linux) or if they are interested/ like it but don't use it. It's to determine who has used it and how they felt about it in it's current form and what they would do to improve it. Those are the only target audience for this poll, not the forum users that that type of poll would cater too.
Both of my proposed alternatives provide for your desired feedback more effectively than your own poll does. They set the stage for INDIVIDUAL user feedback in the comments. They establish a willingness to, after marking down which situation you're in, explain WHY you're doing what you're doing.

Setting a poll up that says "Do you like Galaxy 2.0?" with "yes" "yes" "sort of" "not really" and "I would like to stab it 37 times in the chest and eat its hands" doesn't tell the company A-N-Y-T-H-I-N-G about what is good about it and what needs work. And yes, I'm exaggerating that last one for comedic effect, not because I think that's what you actually wrote.

When formulating a poll on a subject like this, you need to be quite careful. And the funniest part is that your poll options are very obviously biased toward users who like the 2.0 client, and you're getting (legitimately) called out for that, but having only a single "negative" result has a strong potential to actually create an illusion of even more negativity than there really is.

If 40% of people dislike Galaxy 2.0 and through lack of adequate options, 30% go with the "I hate it" option, then you have a token 10% who went with the "I'm using it but don't like it" option, with an even distribution across the positive options, you would have 60% positive responses, but it would LOOK on a casual glance like the largest portion of the community is actually the people who hate it - since they have a significantly higher percentage of the poll votes than any other single response. By inadvertently biasing the poll toward positive answers, you're functionally making the situation look even worse. And if there really are a majority who dislike the update, the disparity will look even more severe than it actually is.
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BKGaming: Most of the people that hang out here are old time GOG users, and for the post part dislike almost anything GOG does that is modern or takes them closer to Steam in terms of features. It's a very small vocal group.
not only am i an old time user, i'm also a customer who spent quite some money here in the last years and i feel called out with your quote. small groups often spend the most money, i really hope you know what you're doing.

i started posting again here in the forums after gog forced a broken client on me, destroying useful library functions with it. without that i wouldn't have felt the need to post much here, besides some game specific questions now and then.

only the unprofessional rollout of the galaxy client lurred my out of my comfort zone. there is nothing modern about it, it's simply broken and not ready for release. my, and others, critical feedback has been ignored widely. there hasn't been ANY reply on bugs like missing games, failed installations and the removal of basic features.

ignorance isn't bliss and an instant increase of critic on forums by a small group simply means something went very wrong and you better start reacting properly.

i for one haven't bought anything in the last summer sale because gog broke my trust and i bet i'm not the only one. this is alone gog's misconduct and it saddens me. i would have loved continuing my hobby (collecting games) here, but it's alright, i'll simply move on (to steam btw).

who knows how long this store will keep open anyways, given it's current ... condition ;)

good luck!
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Sepix: i for one haven't bought anything in the last summer sale because gog broke my trust and i bet i'm not the only one.
You're not the only one. Looking back at my orders to the beginning of 2017, I was averaging about 27 purchased games a year - I only shopped at GOG. This year I've only bought 1.
I really loved the Idea of a client dealing with all the other platforms and Galaxy seemed to do this exactly. However Galaxy itsef crahes every single day for me, sometimes Glalaxy gets stuck importing games from the connected services and at least (!) one Plugin (Steam or Epic) crashes every time i launch galaxy. Uninstalling it for now since these problems (as well as others) don't seem to get fixed.