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General discussion (archive)PayPal Issue(194 posts)(194 posts)
(194 posts)
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This is my favourite topic
Posted November 13, 2014
high rated
Hi all! I can confirm it seems we're experiencing some issue on the PayPal side. The team is well aware of this and working on this as we speak, but so far we don't have na ETA for you. We'll provide you with an update as soon as we know something, and in the meantime, all I can recommend is trying a different payment method for now :(


EDIT (0030h CET):

No official news from our payment operator, but indeed PayPal payments appear to be processing perfectly since 20-30 minutes or so.I don't want to jinx it, but it appears to have been fixed. :)

Thank you very much for your patience and understanding. :)

- Firek
Post edited November 14, 2014 by Firek
Posted November 13, 2014
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geosava: Same problem here too ...

Throught paypal .... they say bank denied the payment.

I have use the same paypal account before 5 hours everything was fine.....
It can not be, because Paypal would say this in the notification as far as I know.
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DanielRuf: So the game is gone now, can we still get the games when the promos are over?
This is really annoying.
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Paradoks: They usually run an encore for those who missed some games on the last day. Hopefully this will be the case.
I hope so, because I miss now many great games =(
Post edited November 13, 2014 by DanielRuf
Posted November 13, 2014
I had a phone call to my bank as well. They said that they do not block such transactions because I can undo them for 8 weeks. So Paypal + my bank are saying: "everything is nice!"

That is weird. xD
Posted November 13, 2014
Same here, no paypal-payment possible at the moment. I also checked my paypal-account, everything looks fine there, no reported problems with my bank-account.
Posted November 13, 2014
Same on my side. Looks like general problem. Maybe too many payments from gog.com :-)
Posted November 13, 2014
So, should everyone post fill a support ticket? Seems like a global problem.
Posted November 13, 2014
I also encountered the same issue and send a Support Ticket.
Thanks for your efforts, guys! :)
Posted November 13, 2014
+1

Hope it will be fixed soon.
Posted November 13, 2014
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Paradoks: So, should everyone post fill a support ticket? Seems like a global problem.
Sure, the more regions we get, the better the chance we can find out what is going on :)
Posted November 13, 2014
Same here, also filled out a report.
Posted November 13, 2014
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Paradoks: So, should everyone post fill a support ticket? Seems like a global problem.
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JudasIscariot: Sure, the more regions we get, the better the chance we can find out what is going on :)
same here, support contacted
thanks!
Posted November 13, 2014
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Paradoks: So, should everyone post fill a support ticket? Seems like a global problem.
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JudasIscariot: Sure, the more regions we get, the better the chance we can find out what is going on :)
OK. Thanks for reply.
Posted November 13, 2014
I have confirmed the problem, and have just spoken to our payment operator's emergency helpdesk folk. They're currently investigating this, and I'll let you guys know once I know more.
In the meantime, please try using a different payment method if PayPal fails on you.

Mind you, not all PayPal accounts appear to be affected by this, but more are than aren't, at the moment.
Posted November 13, 2014
Also filled out a Report.
Posted November 13, 2014
same problem here..
Posted November 13, 2014
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Firek: I have confirmed the problem, and have just spoken to our payment operator's emergency helpdesk folk. They're currently investigating this, and I'll let you guys know once I know more.
In the meantime, please try using a different payment method if PayPal fails on you.

Mind you, not all PayPal accounts appear to be affected by this, but more are than aren't, at the moment.
Ticket sent. Thanks for the feedback, GOG.
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This is my favourite topic
Community
General discussion (archive)PayPal Issue(194 posts)(194 posts)
(194 posts)