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General discussion (archive)PayPal Issue(194 posts)(194 posts)
(194 posts)
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This is my favourite topic
Posted November 13, 2014
high rated
Hi all! I can confirm it seems we're experiencing some issue on the PayPal side. The team is well aware of this and working on this as we speak, but so far we don't have na ETA for you. We'll provide you with an update as soon as we know something, and in the meantime, all I can recommend is trying a different payment method for now :(


EDIT (0030h CET):

No official news from our payment operator, but indeed PayPal payments appear to be processing perfectly since 20-30 minutes or so.I don't want to jinx it, but it appears to have been fixed. :)

Thank you very much for your patience and understanding. :)

- Firek
Post edited November 14, 2014 by Firek
Posted November 13, 2014
Well, this is a big loss for GOG =( they should fix this very fast
Posted November 13, 2014
Same problem here, really annyoing since I like to buy some promos :/
Posted November 13, 2014
brothel = big chaos (po polsku)
Posted November 13, 2014
I have encountered the same problem.
Posted November 13, 2014
Same problem here. Was working fine 8 hours ago. I missed 2 games so far.
Posted November 13, 2014
So noone can buy a game? That is bad.
Posted November 13, 2014
Same problem here.
Posted November 13, 2014
Hi all,

Please send us a Support ticket via this link:

http://www.gog.com/support/contact/my_orders_and_payments and select "failed PayPal payment" from the drop down menu so we can investigate this issue.
Posted November 13, 2014
Same problem here too ...

Throught paypal .... they say bank denied the payment.

I have use the same paypal account before 5 hours everything was fine.....
Posted November 13, 2014
avatar
DanielRuf: So the game is gone now, can we still get the games when the promos are over?
This is really annoying.
They usually run an encore for those who missed some games on the last day. Hopefully this will be the case.
Posted November 13, 2014
I have just used paypal on another site .....
Everything was fine.
Posted November 13, 2014
high rated
avatar
halilo: Same problem here.
I also can't purchase a game. Paypal currently works on 3 other sites for me but not GOG so it is not my Paypal account.

GOG, WHY U NO TAKE MY MONEY!!!
Posted November 13, 2014
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halilo: Same problem here.
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xckx: I also can't purchase a game. Paypal currently works on 3 other sites for me but not GOG so it is not my Paypal account.

GOG, WHY U NO TAKE MY MONEY!!!
If you have a look at page 1, I had a phone call with Paypal. The only thing they have changed is the server certificate.

Best,
Chaos
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JudasIscariot: Hi all,

Please send us a Support ticket via this link:

http://www.gog.com/support/contact/my_orders_and_payments and select "failed PayPal payment" from the drop down menu so we can investigate this issue.
Thank you for your repley, Judas. I sent a message with the name of my bank that is related to my Paypal account (and a link to the website).
Post edited November 13, 2014 by Mr_Chaos
Posted November 13, 2014
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JudasIscariot: Hi all,

Please send us a Support ticket via this link:

http://www.gog.com/support/contact/my_orders_and_payments and select "failed PayPal payment" from the drop down menu so we can investigate this issue.
Done
Posted November 13, 2014
avatar
JudasIscariot: Hi all,

Please send us a Support ticket via this link:

http://www.gog.com/support/contact/my_orders_and_payments and select "failed PayPal payment" from the drop down menu so we can investigate this issue.
avatar
DanielRuf: Done
Danke!
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This is my favourite topic
Community
General discussion (archive)PayPal Issue(194 posts)(194 posts)
(194 posts)