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PaterAlf: Because nearly every other shop does?
Yes, but every of this shops state that they do sell a steam key. (right next to the game)
Last time I check GOG doesn't state such a thing.

What the OP were thinking is a mystery to me.
Post edited September 17, 2014 by sbolokanov
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Hidden option #4: Ignore. I expected better, to be honest.

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JudasIscariot: May I ask why do you expect to be able to purchase a DLC here without having the game here when this kind of thing is a standard practice?
How about because if GOG followed standard practice, they'd be no different from any other digital store?

How about because you've been letting me buy things you know I can't use since late 2010?

How about because I'm an adult, you've given due warning, and I want to do it anyway?

How about because I can purchase DLC here without having the base game, I just can't add it to my library and download it? :P
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xyem: Hidden option #4: Ignore. I expected better, to be honest.

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JudasIscariot: May I ask why do you expect to be able to purchase a DLC here without having the game here when this kind of thing is a standard practice?
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xyem: How about because if GOG followed standard practice, they'd be no different from any other digital store?

How about because you've been letting me buy things you know I can't use since late 2010?

How about because I'm an adult, you've given due warning, and I want to do it anyway?

How about because I can purchase DLC here without having the base game, I just can't add it to my library and download it? :P
"How about because if GOG followed standard practice, they'd be no different from any other digital store?"

We offer completely DRM free games, a money back guarantee, support for older games in order to get them running on modern systems. That, to me, already sets us apart but feel free to name another store that does exactly this :)

"How about because you've been letting me buy things you know I can't use since late 2010?"

And those things are...?

" How about because I can purchase DLC here without having the base game, I just can't add it to my library and download it? :P"

If you can't use it, then refund it.

"How about because I'm an adult, you've given due warning, and I want to do it anyway?"

Because not every adult actually acts like one.


"Hidden option #4: Ignore. I expected better, to be honest. "

Because it all boils down to this:

You want to purchase and play a DLC without having the base game also on GOG.

We don't want to sell you this DLC without you having the base game on GOG.

We reserve the right to sell games on our terms and you always have the right to not purchase them if you disagree with our terms.
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JudasIscariot: We offer completely DRM free games, a money back guarantee, support for older games in order to get them running on modern systems. That, to me, already sets us apart but feel free to name another store that does exactly this :)
That's my point. GOG doesn't do "the standard", so using it as an argument for doing something rings hollow. If you can go against the standard to offer, DRM-free games, a money back guarentee, support for older games in order to get them to run on modern systems then you can go against the standard and let me add DLC to my library without buying the base game beforehand or at the same time.

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JudasIscariot: And those things are...?
How about.. at least 50% of my library? I don't have Windows. I'm hardly quiet about that.

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JudasIscariot: " How about because I can purchase DLC here without having the base game, I just can't add it to my library and download it? :P"

If you can't use it, then refund it.
But I could use it, if you let me. Only GOG is stopping me from using it in the exact same way I use everything else I own here.

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JudasIscariot: "How about because I'm an adult, you've given due warning, and I want to do it anyway?"

Because not every adult actually acts like one.
Exactly, but you knowingly ignore that when it comes to having DRM, so ignore it in this situation too.

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JudasIscariot: "Hidden option #4: Ignore. I expected better, to be honest. "

Because it all boils down to this:

You want to purchase and play a DLC without having the base game also on GOG.

We don't want to sell you this DLC without you having the base game on GOG.
Which is completely irrelevant to the question I asked you.

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JudasIscariot: We reserve the right to sell games on our terms and you always have the right to not purchase them if you disagree with our terms.
Oh, I'm sorry, I thought I was posting on the GOG forums, not the Steam forums. I'll see myself out.
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Coelocanth: When did you send in your Support request?
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angelofmercy85: Early Saturday morning. And have not gotten a reply yet from the company
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tinyE: Why do you want a Steam key?

No clients need be running here to play my friend.
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angelofmercy85: I enjoy steam and like having my catalog available to me whenever I have steam on a machine.
Same goes for GOG at least you don't have to log in and install a client to access your games XD
Post edited September 17, 2014 by DreamedArtist
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JudasIscariot: We offer completely DRM free games, a money back guarantee, support for older games in order to get them running on modern systems. That, to me, already sets us apart but feel free to name another store that does exactly this :)
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xyem: That's my point. GOG doesn't do "the standard", so using it as an argument for doing something rings hollow. If you can go against the standard to offer, DRM-free games, a money back guarentee, support for older games in order to get them to run on modern systems then you can go against the standard and let me add DLC to my library without buying the base game beforehand or at the same time.

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JudasIscariot: And those things are...?
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xyem: How about.. at least 50% of my library? I don't have Windows. I'm hardly quiet about that.

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JudasIscariot: " How about because I can purchase DLC here without having the base game, I just can't add it to my library and download it? :P"

If you can't use it, then refund it.
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xyem: But I could use it, if you let me. Only GOG is stopping me from using it in the exact same way I use everything else I own here.

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JudasIscariot: "How about because I'm an adult, you've given due warning, and I want to do it anyway?"

Because not every adult actually acts like one.
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xyem: Exactly, but you knowingly ignore that when it comes to having DRM, so ignore it in this situation too.

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JudasIscariot: "Hidden option #4: Ignore. I expected better, to be honest. "

Because it all boils down to this:

You want to purchase and play a DLC without having the base game also on GOG.

We don't want to sell you this DLC without you having the base game on GOG.
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xyem: Which is completely irrelevant to the question I asked you.

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JudasIscariot: We reserve the right to sell games on our terms and you always have the right to not purchase them if you disagree with our terms.
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xyem: Oh, I'm sorry, I thought I was posting on the GOG forums, not the Steam forums. I'll see myself out.
So we should have somehow restricted your ability to purchase from us with messages such as "We have detected that you are using a Linux operating system. In order to purchase from us you must have a Windows operating system"? I don't think that's the best solution but that's just an opinion of mine :)


" Oh, I'm sorry, I thought I was posting on the GOG forums, not the Steam forums. I'll see myself out."

I never said you had to leave and I don't see where I said so. All I was doing is stating that we, the seller, and you, the customer, have some basic rights, nothing more, nothing less. I apologize if my statement implied something else entirely.

" But I could use it, if you let me. Only GOG is stopping me from using it in the exact same way I use everything else I own here."

Or just buy the DLC from where you bought the base game from since it's common for DLC to be restricted to the store you purchase the base game from. As I said, we'll be more than happy to refund you the money for the DLC you bought here since you can't redeem it.



As for everything else, we've both said our piece and neither of us are going to budge on this matter. GOG can't as we have a standard operating procedure: offer 100% support for everything we sell while selling it on our terms which includes restricting DLCs to the base game.
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JudasIscariot: So we should have somehow restricted your ability to purchase from us with messages such as "We have detected that you are using a Linux operating system. In order to purchase from us you must have a Windows operating system"? I don't think that's the best solution but that's just an opinion of mine :)
Yes? Why not? You won't let me buy DLC because you won't support it (even though I won't ask you to), so why do you let me buy games you won't support, even though I don't ask you to?

Not a single product I own on GOG is officially supported. No, not even the Linux ones.

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JudasIscariot: I never said you had to leave and I don't see where I said so. All I was doing is stating that we, the seller, and you, the customer, have some basic rights, nothing more, nothing less. I apologize if my statement implied something else entirely.
And you choose when you exercise those rights, as demonstrated by the OP and by your own admission. It was well within your rights to say "well, you weren't paying attention so tough luck" but you chose not to. Not only was it an unneeded comment (I know what your rights are, I'm trying to convince you to change your terms by illustrating that they are inconsistent with your other terms, not demanding you do), it also comes across as "Well you know what? You can't do it because we say so, end of discussion".


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JudasIscariot: Or just buy the DLC from where you bought the base game from since it's common for DLC to be restricted to the store you purchase the base game from. As I said, we'll be more than happy to refund you the money for the DLC you bought here since you can't redeem it.
I don't want you to refund me, I want you to let me add something I have purchased to my library. If I need to log a support call to get it done, I don't care. I bought it, I want it in my library.

Only on GOG could you need to argue to have something you have purchased from GOG to be put into your GOG library..

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JudasIscariot: As for everything else, we've both said our piece and neither of us are going to budge on this matter. GOG can't as we have a standard operating procedure: offer 100% support for everything we sell while selling it on our terms which includes restricting DLCs to the base game.
Yes, GOG can, by changing their standard operating procedure, which hasn't ever been in effect for me anyway.

Do you not think it odd that your standard operating procedure:
1) Gives someone who just started using the site, screwed up because they weren't paying attention and probably won't ever buy anything here because they want things on Steam, what they want, but
2) Doesn't give someone who made it a mission to own the entire catalogue, has gifted almost as much as he bought for himself and doesn't ask for support because he is operating outside the system requirement, what they want.

Isn't that a clue that maybe your SOP needs to be changed?
Good god dude, chill out.
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ShadowWulfe: Good god dude, chill out.
I'm fine. If I wasn't chilled out, I would be insulting people :P
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It's that fucking monocle. He's been wearing it for way over a year now.
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tinyE: It's that fucking monocle. He's been wearing it for way over a year now.
Teh fokuzed raise of teh son 'ave meltid me brian!
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xyem: The DLC isn't available where they bought the original game. Your move.
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JudasIscariot: "The DLC isn't available where they bought the original game. Your move."

We don't have any control what other stores stock. If a customer wants the DLC at their chosen store they should request that the store cary a given DLC.
Judas, you are killing me here. I appreciate the responses, but surely whatever mobile device you are using has a delete key? No need to quote the previous post in it's entirety and then manually type xyem's responses to reply to them individually.
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Gydion: Judas, you are killing me here. I appreciate the responses, but surely whatever mobile device you are using has a delete key? No need to quote the previous post in it's entirety and then manually type xyem's responses to reply to them individually.
Funny you'd mention, because just today I thought "damn I wish I had cursor keys in the Android phone, in order to move the cursor step by step, instead of trying to hit the exact spot between two letters with my fat fingers". Or maybe there is, I just don't see it. It would certainly make editing of text much easier.

I am not aware of a delete key either, but Backspace is there. Still, multi-quoting is certainly pain in the ass with these touch devices (this I am writing on the PC though).
Post edited September 18, 2014 by timppu
Holy cow xD...
Allow me a dramatic interlude:

"- "Glibness" gave me this bonus to my Bluff check. Am I right?
- Yes Johnny, but...
- I rolled a 20 on the check, did I not?
- You did roll a 20, but please con-
- After subtracting the ridiculousness penalty, I have still passed the check. Am I right?
- Yes, but you can't possibly expect...
- I tell the guy I AM THE MOON! According to the rules - he should believe what I say! Prove me wrong!
- Goddamnit, Johnny..."

Now you know why rule 0, "The DM is always right", is in place. To prevent Rules Lawyers from running the campaign into the ground by invoking absolutely true facts, conducting perfectly logical reasonings, and ultimately ending up with entirely aberrant conclusions.

Sure - why shouldn't GOG sell DLC for people who don't own the base game? It's not an obviously wrong or bad thing, there don't seem to be any technical or ethical reasons not to do so. Why then?
I guess that would be because it's an edge case of use, so they haven't really considered it. I doubt it's anything more than that. The thing is - just because you can't see a reason why something shouldn't be done... it doesn't necessarily mean that it SHOULD be done either.
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JudasIscariot: So we should have somehow restricted your ability to purchase from us with messages such as "We have detected that you are using a Linux operating system. In order to purchase from us you must have a Windows operating system"? I don't think that's the best solution but that's just an opinion of mine :)
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xyem: Yes? Why not? You won't let me buy DLC because you won't support it (even though I won't ask you to), so why do you let me buy games you won't support, even though I don't ask you to?
I have an easy answer for this one : You can buy and download the game on one computer, put the installer on a USB device, and install on another computer. Even years after the purchase. So the system of the device you bought the game with does not matter.

That's not an hypothetical fantasy situation : I didn't have an internet connection at my appartment for 4 month last year. The ability to download my games at my parent's house, and take them back with me to my home PC, is the reason I'm 75%GOG / 25%Steam nowadays, while it was the opposite before the "crisis" :)
Post edited September 18, 2014 by Kardwill