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Rincewind81: Are you arguing just for fun?
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xyem: No, I think GOG are prohibiting legitimate behaviour, so I'm arguing to get them to allow it.

If you think that's wrong, you're welcome to convince me otherwise.
Judas tried this for three pages now. And I think with more than legitimate reasons. They are trying to protect customers and themselves from unnecessary and avoidable trouble. I don't know if a DLC works with a version from a differnt vendor, even within DRM-free releases, GOG is providing own installers and maybe change something in the installation order. And it is common with digital distribution to use/buy the DLC from the source of your original game. If these source is unable to sell the DLC - don't buy there again. GOG does not want to provide this support, witch is reasonable.

And if you want to buy the DLC know and the base game later than think again and do it vise versa.
Post edited September 17, 2014 by Rincewind81
They could just put a simple checkbox before the payment page stating "I am aware I do not own the base game on GOG and agree that GOG is not responsible and will not support any and all issues that arise due to my purchase and subsequent usage of this DLC" or something like that.
Post edited September 17, 2014 by Smannesman
To bring this to a new level, your discussion reminds me of the unfair behavior to provide game updates only to people who bought the games here.

Why can't I use/download the GOG game update if I bought the game anywhere else or maybe intend to buy the game later? I mean, it is freedom of choice and back in the good old days there was only one update file for all the different sellers.. .
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Rincewind81: To bring this to a new level, your discussion reminds me of the unfair behavior to provide game updates only to people who bought the games here.
The discussion has moved to the prohibition of behaviour that doesn't involve any party other than the buyer and GOG at all.

So you're actually taking the discussion to a previous level :)
To the OP: you haven't tried to download the GOG DLC? Make sure you don't, I presume it makes refunding easier.


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xyem: You literally just said that you consider piecemeal support to be okay!

They can still buy the DLC via the gift method without buying the base game as has been demonstrated but then there should be no expectation of support in that case.
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xyem:
Judas to clarify what he meant, but common logic says:

- You (or someone else) tries to use the gifted GOG DLC on a non-GOG game => no support

- You (or someone else) uses the gifted GOG DLC on a GOG game => supported (including the 30-day money back guarantee for technical problems)

Anyway, since there is the loophole that you can buy the DLC to yourself via gifting it to yourself, what was the problem then for you? Remember, you won't get support if it doesn't work with the non-GOG version, hopefully you are not expecting that either.

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xyem: "Funny, it's almost like I'm not asking you to support problems with a DLC that isn't working with a version that isn't yours. You know, just like I don't expect you to support games that require Windows, when I run them in Linux, I wouldn't expect you to support DLC for X when you have "GOG version of X" in the system requirements for the DLC."
We already saw the non-Mint/Ubuntu Linux users demanding official support from GOG for their flavor of Linux, so much for people not expecting special treatment/extra support over what GOG has promised.

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Smannesman: They could just put a simple checkbox before the payment page stating "I am aware I do not own the base game on GOG and agree that GOG is not responsible and will not support any and all issues that arise due to my purchase and subsequent usage of this DLC" or something like that.
Yet, Linux users complained that Moto Racer 2 didn't work correctly on Linux (when Linux wasn't even officially supported), or some non-Mint/Ubuntu Linux users loudly complained when GOG stated they officially support only certain flavors of Linux with the Linux versions.

Theory, and practice.
Post edited September 17, 2014 by timppu
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Rincewind81: Judas tried this for three pages now. And I think with more than legitimate reasons.
Yet, when these reasons are used to justify DRM, we complain. Why do they apply there but not here?

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Rincewind81: And it is common with digital distribution to use/buy the DLC from the source of your original game.
It is also common with digital distribution to get DRM. "Everyone else does it" is a crap excuse for not doing something different.

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Rincewind81: GOG does not want to provide this support, witch is reasonable.
Not asking them to.

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Rincewind81: And if you want to buy the DLC know and the base game later than think again and do it vise versa.
If I wanted a digital distributor to dictate what I do, I'd buy games on Origin and Steam, thanks.

Also, your response ignores the fact that sometimes, you might not be able to do it the other way around. It's possible for the DLC to be affordable for a limited time, while the base game is not i.e. sales.
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timppu: Anyway, since there is the loophole that you can buy the DLC to yourself via gifting it to yourself, what was the problem then for you? Remember, you won't get support if it doesn't work with the non-GOG version, hopefully you are not expecting that either.
Because I have to exploit a loophole to do something that doesn't require one. And no, I'm not expecting any support if I start doing clearly unintended things like using GOG DLC on a non-GOG version. If it works, great, I got the DLC cheap, if not, well, I paid for the gamble (or I could get a refund if I was going to be an ass about it).

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timppu: We already saw the non-Mint/Ubuntu Linux users demanding official support from GOG for their flavor of Linux, so much for people not expecting special treatment/extra support over what GOG has promised.
Yeah, a small handful of Linux users out of how many? If it's okay for Judas to appeal to the minority, it's must be okay for me!

And so what? Demanding official support for something unreasonable is completely different from prohibiting the reasonable behaviour of legitimate customers (i.e. just wanting to buy the DLC first).

Bringing it, once again, to the DRM parallel, pirates demanding official support for their pirate versions is unreasonable, but adding DRM which prevents legitimate customers from playing their single player game because they are offline, or the servers are down, is unreasonable too.

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timppu: Yet, Linux users complained that Moto Racer 2 didn't work correctly on Linux (when Linux wasn't even officially supported), or some non-Mint/Ubuntu Linux users loudly complained when GOG stated they officially support only certain flavors of Linux with the Linux versions.
I complained that Moto Racer 2 didn't work correctly on Linux because:

1) I purchased the game under the assurance that it was DRM free, and therefore DRM would not be the reason why it wouldn't work in Linux.
2) It doesn't work in Linux because I am stopped by DRM in the game.

Okay so, their changes that render the DRM inert (you are not free of something if it is there, but inert) don't work in Linux. Fair enough. Buuuuuuut:

3) Every other no-CD crack I used resulted in the game being playable.

Which shows that what they did is inferior to other solutions, which means it may hit other "normal" users if they try to use it on, say, a newer version of Windows (Vista/7 support was just being rolled out I think). I wasn't expecting GOG to fix it, but it would have been pretty nice, considering the level of support I had shown them (if I hadn't brought any other GOG games, I could have used the money to hire one of their programmers for about a month).

When GOG games (Windows) don't work in Linux because the game doesn't.. that's fine. I've supported GOG with my purchase (which was my main goal, hence the number of them). When GOG games (Windows) don't work in Linux because of the DRM, it's pretty reasonable to feel at least a little bit disappointed! :P
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Rincewind81: Judas tried this for three pages now. And I think with more than legitimate reasons.
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xyem: Yet, when these reasons are used to justify DRM, we complain. Why do they apply there but not here?

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Rincewind81: And it is common with digital distribution to use/buy the DLC from the source of your original game.
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xyem: It is also common with digital distribution to get DRM. "Everyone else does it" is a crap excuse for not doing something different.

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Rincewind81: GOG does not want to provide this support, witch is reasonable.
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xyem: Not asking them to.

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Rincewind81: And if you want to buy the DLC know and the base game later than think again and do it vise versa.
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xyem: If I wanted a digital distributor to dictate what I do, I'd buy games on Origin and Steam, thanks.

Also, your response ignores the fact that sometimes, you might not be able to do it the other way around. It's possible for the DLC to be affordable for a limited time, while the base game is not i.e. sales.
DRM:

Restrictions placed upon a user AFTER they have paid money for a given poduct.

Our DLC purchase restrictions, if you want to call them as such:

This is to protect (general) you and us BEFORE any money changes hands.

Just a slight difference.

Also, to answer your earlier statement about the DLC warning not showing up on the game card, please see this link:

Just below the screenshots...

I still intend to answer your other statements btw :)
Post edited September 17, 2014 by JudasIscariot
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By the way, from the FAQ about the 30 day gaurentee:
My system doesn't meet the minimal requirements specified on product page, can I get a refund?
Well, there's a reason why we post the system requirements on each game's page: so you can see for yourself what you'll need to have on your rig in order to be able to run the game. If your game doesn't work because you misread our system specs, all we can really offer is that we're sorry for you. :(
This would also apply to buying the DLC without the base game, if the base game is listed in the system requirements for the DLC.

If someone buys the DLC and can't get it to work, because they misread the system requirements, all they get offered is "we're sorry for you :(".

There is no difference between not reading the system requirements for a game and getting "we're sorry for you" and not reading the system requirements for the DLC and getting "we're sorry for you".
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xyem: By the way, from the FAQ about the 30 day gaurentee:

My system doesn't meet the minimal requirements specified on product page, can I get a refund?
Well, there's a reason why we post the system requirements on each game's page: so you can see for yourself what you'll need to have on your rig in order to be able to run the game. If your game doesn't work because you misread our system specs, all we can really offer is that we're sorry for you. :(
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xyem: This would also apply to buying the DLC without the base game, if the base game is listed in the system requirements for the DLC.

If someone buys the DLC and can't get it to work, because they misread the system requirements, all they get offered is "we're sorry for you :(".

There is no difference between not reading the system requirements for a game and getting "we're sorry for you" and not reading the system requirements for the DLC and getting "we're sorry for you".
As long as they don't download the game, they can still get a refund depending on the circumstances as we do have some human decency and we try to strike a balance between "oh we're sorry for you" and an actual misunderstanding as mistakes can and will happen.
Post edited September 17, 2014 by JudasIscariot
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JudasIscariot: This is to protect (general) you and us BEFORE any money changes hands.
I literally just demonstrated this isn't true in this very thread.

I purchased the DLC. Money changed hands. Then you stopped me from redeeming it.

So.. errr..
DRM:

Restrictions (redemption) placed upon a user (xyem) AFTER they have paid money for a given poduct (the DLC)
By your own definition, your restriction is DRM. Seeing as I wasn't even claiming it was DRM.. I think this actually constitutes as an epic fail. Congrats, I guess? :)

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JudasIscariot: Also, to answer your earlier statement about the DLC warning not showing up on the game card, please see this link:

Just below the screenshots...
I obviously know it was there (I had a look after you mentioned it) as I explicitly said "it is below the other DLC bit". However, the screenshot I put was how it looked in my browser when I went through the process, where it wasn't visible. It wasn't a case of "it isn't on the game page at all", it was a "I didn't see it because of where you've put it".
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JudasIscariot: As long as they don't download the game, they can still get a refund depending on the circumstances as we do have some human decency and we try to strike a balance between "oh we're sorry for you" and an actual misunderstanding as mistakes can and will happen.
Err.. how do they find out "if [their] game doesn't work because [they] misread [your] system specs" without running it, which, you know, requires you to download it?
Post edited September 17, 2014 by xyem
I've read (most of) this topic and now I'm curious about a thing or two. Why am I not allowed to buy special edition upgrades for games that I don't own? Games like Gods Will be Watching and Shadowgate have such DLCs which don't modify the game files in any way and are just extras. Maybe I'm just interested in owning the soundtrack of a given game or enjoy the digital artbook. ;)
Oh and please don't get me wrong on this because I agree with most of what you said, Judas. I'm just playing around with different scenarios here. :)
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JudasIscariot: This is to protect (general) you and us BEFORE any money changes hands.
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xyem: I literally just demonstrated this isn't true in this very thread.

I purchased the DLC. Money changed hands. Then you stopped me from redeeming it.

So.. errr..

DRM:

Restrictions (redemption) placed upon a user (xyem) AFTER they have paid money for a given poduct (the DLC)
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xyem: By your own definition, your restriction is DRM. Seeing as I wasn't even claiming it was DRM.. I think this actually constitutes as an epic fail. Congrats, I guess? :)

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JudasIscariot: Also, to answer your earlier statement about the DLC warning not showing up on the game card, please see this link:

Just below the screenshots...
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xyem: I obviously know it was there (I had a look after you mentioned it) as I explicitly said "it is below the other DLC bit". However, the screenshot I put was how it looked in my browser when I went through the process, where it wasn't visible. It wasn't a case of "it isn't on the game page at all", it was a "I didn't see it because of where you've put it".
You circumvented the standard direct purchase method, you do not own the base game despite being warned twice before purchase that owning the base game on GOG is a requirement to play and you purchased it anyways via the roundabout method of gifting it to yourself. Since you cannot redeem this gift, please get a refund and purchase the DLC where you have purchased the original game.

To sum up this argument and to clarify the wording I made earlier about piecemeal support:

We do not wish to offer piecemeal support and, therefore, we do not offer piecemeal direct purchases of a DLC to a game you do not own.

We do not force others to buy a base game if they don't want to buy it but they shouldn't expect us to sell them the DLC and just the DLC without having the base game here. I think the prevention of a direct impulse buy of just the DLC shows this.
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JudasIscariot: You circumvented the standard direct purchase method
It doesn't matter, just remove me as the recipient and it becomes a completely normal transaction.
DRM:

Restrictions (redemption) placed upon a user (the recipient who may not be the purchaser) AFTER they have paid money for a given poduct (the DLC)
You can, of course, nitpick that you said "after they (the user) have paid" but then you would be claiming that no gifted games have DRM, as the restrictions don't apply to the purchaser.

So which ridiculous result would you like?

1) Would you like to claim that gifted games never have DRM because the restrictions don't affect the purchaser?
2) Would you like to admit that by the definition you gave, the restriction is DRM, when you keep repeating that it isn't.. even though no-one else was arguing that it was? (I really like this one, please choose it).
3) Would you like to move the goalposts again?
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JudasIscariot: You circumvented the standard direct purchase method
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xyem: It doesn't matter, just remove me as the recipient and it becomes a completely normal transaction.

DRM:

Restrictions (redemption) placed upon a user (the recipient who may not be the purchaser) AFTER they have paid money for a given poduct (the DLC)
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xyem: You can, of course, nitpick that you said "after they (the user) have paid" but then you would be claiming that no gifted games have DRM, as the restrictions don't apply to the purchaser.

So which ridiculous result would you like?

1) Would you like to claim that gifted games never have DRM because the restrictions don't affect the purchaser?
2) Would you like to admit that by the definition you gave, the restriction is DRM, when you keep repeating that it isn't.. even though no-one else was arguing that it was? (I really like this one, please choose it).
3) Would you like to move the goalposts again?
May I ask why do you expect to be able to purchase a DLC here without having the game here when this kind of thing is a standard practice?