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General discussion (archive)Customer service help and refund(131 posts)(131 posts)
(131 posts)
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This is my favourite topic
Posted September 16, 2014
low rated
Dear GoG,

I had purchased a copy of Dont Starve Reign of Giants Dlc, and not realizing that your company does not distriput steam keys had emailed your support team for a refund and have yet to hear from your team. Please contact me ASAP so that this issue can be resolved quickly. Thank you

ticket number 7DGN29AV
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted September 16, 2014
Why do you want a Steam key?

No clients need be running here to play my friend.
Posted September 16, 2014
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tinyE: No clients need be running here to play my friend.
Say it while you still can ;)
Post edited September 16, 2014 by Pheace
Posted September 16, 2014
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angelofmercy85: Dear GoG,

I had purchased a copy of Dont Starve Reign of Giants Dlc, and not realizing that your company does not distriput steam keys had emailed your support team for a refund and have yet to hear from your team. Please contact me ASAP so that this issue can be resolved quickly. Thank you

ticket number 7DGN29AV
When did you send in your Support request?
Posted September 16, 2014
low rated
avatar
angelofmercy85: Dear GoG,

I had purchased a copy of Dont Starve Reign of Giants Dlc, and not realizing that your company does not distriput steam keys had emailed your support team for a refund and have yet to hear from your team. Please contact me ASAP so that this issue can be resolved quickly. Thank you

ticket number 7DGN29AV
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Coelocanth: When did you send in your Support request?
Early Saturday morning. And have not gotten a reply yet from the company
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tinyE: Why do you want a Steam key?

No clients need be running here to play my friend.
I enjoy steam and like having my catalog available to me whenever I have steam on a machine. and already have don't starve on steam. Its more of a convenience factor.
Post edited September 16, 2014 by angelofmercy85
Posted September 16, 2014
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Coelocanth: When did you send in your Support request?
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angelofmercy85: Early Saturday morning. And have not gotten a reply yet from the company
Did you get the automated email containing your ticket infos directly after sending in the support request?
Posted September 16, 2014
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angelofmercy85: I enjoy steam and like having my catalog available to me whenever I have steam on a machine. and already have don't starve on steam. Its more of a convenience factor.
May I ask why you didn't buy the DLC on Steam then?
Posted September 16, 2014
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angelofmercy85: I enjoy steam and like having my catalog available to me whenever I have steam on a machine. and already have don't starve on steam. Its more of a convenience factor.
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xyem: May I ask why you didn't buy the DLC on Steam then?
He thought that GOG sold Steam keys... why people assumed that? No idea.


My question: How did you purchase the DLC without owning the original game on GOG?
Posted September 16, 2014
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djdarko: My question: How did you purchase the DLC without owning the original game on GOG?
Hmmmmm....
Attachments:
hmmmm.jpg (207 Kb)
Posted September 16, 2014
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djdarko: My question: How did you purchase the DLC without owning the original game on GOG?
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Grargar: Hmmmmm....
Yeah exactly.
Posted September 16, 2014
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xyem: May I ask why you didn't buy the DLC on Steam then?
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djdarko: He thought that GOG sold Steam keys... why people assumed that? No idea.
That doesn't really answer the question because so does Steam, the service they wanted it on.

I'm guessing it was purchased due to sale price.. just wanted to confirm.
Posted September 16, 2014
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djdarko: He thought that GOG sold Steam keys... why people assumed that? No idea.
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xyem: That doesn't really answer the question because so does Steam, the service they wanted it on.

I'm guessing it was purchased due to sale price.. just wanted to confirm.
Yeah, I believe there was a recent sale.
Posted September 16, 2014
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xyem: That doesn't really answer the question because so does Steam, the service they wanted it on.

I'm guessing it was purchased due to sale price.. just wanted to confirm.
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djdarko: Yeah, I believe there was a recent sale.
Day Five of GOG's Birthday Sale :D
Posted September 16, 2014
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xyem: May I ask why you didn't buy the DLC on Steam then?
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djdarko: He thought that GOG sold Steam keys... why people assumed that? No idea.

My question: How did you purchase the DLC without owning the original game on GOG?
You can buy it as a gift and send it as a gift to yourself.
Posted September 16, 2014
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djdarko: He thought that GOG sold Steam keys... why people assumed that? No idea.

My question: How did you purchase the DLC without owning the original game on GOG?
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angelofmercy85: You can buy it as a gift and send it as a gift to yourself.
I applaud your ingenuity.
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This is my favourite topic
Community
General discussion (archive)Customer service help and refund(131 posts)(131 posts)
(131 posts)