It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
avatar
xyem: They are going to limit how many of a game you can gift per day because of "evil key resellers". In other words, they are going to assume you are doing something bad if you want to buy X+1 gift codes. It's so easy to work around, but still, it is presuming the customer is being malicious. So much for not treating customers as criminals.
Our idea is to allow any customer to gift 5 copies of each game per day. The reason for it is that nowadays the key re-sellers business seriously harms developers and publishers. They buy games or movies as gifts and re-sell them for a profit.
avatar
xyem: The problem with this is that the premise that it is being done on doesn't even remotely make sense.

You have 500 of a game to sell.
You put it up for sale at $1 a piece.

If 500 "normal" customers buy it, developers and publishers make $500.
If 1 key reseller buys all 500, developers and publishers make.. $500.
That's how it would have worked before the introduction of regional prices. But now:

a key reseller from Russia buys all 500 for about $100, sells for twice the amount which is still super cheap for many other regions, and the publishers "lose" about 400$. :)

Where's that quote from by the way?
avatar
Avogadro6: That's how it would have worked before the introduction of regional prices. But now:

a key reseller from Russia buys all 500 for about $100, sells for twice the amount which is still super cheap for many other regions, and the publishers "lose" about 400$. :)
So? Known flaw of regional pricing and also, only affects regionally priced games (while the restriction affects all). We told GOG not to break one of its core values (same price worldwide) and it has bit them in the ass when they did. <sarcasm>What a surprise</sarcasm>.

Now, to "fix" the problem (which won't be fixed anyway) that was caused by breaking a core value, they are going to break another one and start presuming we are criminals? I'm sure that will go equally well.

How about instead of just continuing a chain of breaking their principles, they realise, "maybe we should go and re-adopt them?"

Do people not realise that this is how companies that start with good intentions become exactly the thing they hate? Slowly boiling frog and all that.

avatar
Avogadro6: Where's that quote from by the way?
Sorry, it's from the upcoming policy changes.
avatar
Avogadro6: .. snip ..
There is another problem with this by the way.

There is absolutely no way to know that they actually "lost" the $400.

It is exactly the same as the "mythical" lost sale.. presuming that had they not bought the cheaper one from the reseller, they would buy the full priced version from GOG.

If you accept this as an argument for adding the restriction, you are accepting the "Lost Sales" argument for DRM.
And just to add to this as people are probably going to be confused as to why I am making a big deal out of this.

One of GOGs reasons for not having DRM is because they don't treat the customer like a criminal.
By implementing this policy change, they are going to be treating the customer like a criminal.

Therefore, that is one less reason against adding DRM (the principle has been weakened by the abandonment of the supporting principle).

GOG is always under constant pressure to add DRM'd games to the catalogue because if they did, they would make more money. GOG have already demonstrated they will sacrifice a principle for more money (dropping one-price-for-everyone so they could sell more games).

Every time GOG drop a principle, doors are opening and bolts are undone to DRM come here too.

Bear in mind:
GOG stood out because of its 2 price points. They're gone.
GOG stood out because of its world-wide price. That's gone.
GOG stood out because no DLC. That's gone.
GOG stood out because they presumed all customers were acting in good faith. That's gone and going.
GOG stood out because.. no DRM on games in their catalogue. We're going to see this go too.

And that people would have laughed in your face if you claimed that GOG would drop these things... at one time.
avatar
xyem: So? Known flaw of regional pricing and also, only affects regionally priced games (while the restriction affects all). We told GOG not to break one of its core values (same price worldwide) and it has bit them in the ass when they did. <sarcasm>What a surprise</sarcasm>.
So, they put themselves in a terrible position and now they need to find a way out. That's all there is to it, really. I can't blame them for trying. Steam can simply limit cross-region activation and trading, Gog obviously can't. Of course, it also seems to be a mostly ineffective countermeasure, as key resellers can just operate through multiple accounts...

On the other hand, 90% of the giveaways I see on Gog are about Steam keys bought for few cents or less, gifting of Gog keys is rare, and I don't really remember the last time anyone mass gifted same game, so in the end I don't think they're stepping on the toes of many regular customers here.

avatar
Avogadro6: Where's that quote from by the way?
avatar
xyem: Sorry, it's from the upcoming policy changes.
Thanks, I wasn't following that anymore. They put this bit at the end though:
Still, if some of you want to organize a big giveaway of a certain game, you can always contact us.
"Sure you can dear, just ask mommy first". :P


avatar
xyem: There is another problem with this by the way.

There is absolutely no way to know that they actually "lost" the $400.

It is exactly the same as the "mythical" lost sale.. presuming that had they not bought the cheaper one from the reseller, they would buy the full priced version from GOG.

If you accept this as an argument for adding the restriction, you are accepting the "Lost Sales" argument for DRM.
*We* normal users can't now that. But Gog does have their sale figures. If they are taking a move in that sense, I guess something's already happening.

But even if that was not the case, here's this simple question: why else would they want to restrict gifting at all?

And no, I don't accept the lost sales argument as an excuse for DRM, or any other argument for that matter. I'd much prefer it didn't exist at all. But, as I've made a point of not pirating my games, I can tolerate DRM as long as it's not too invasive (i.e. I use Steam and Origin too, sorry).


edit: GOG FIX THE QUOTING SYSTEM ALREADY PLS, KTHX
Post edited December 26, 2014 by Avogadro6
avatar
huN73R: What is GOG going to implement on their website?
avatar
xyem: They are going to limit how many of a game you can gift per day because of "evil key resellers". In other words, they are going to assume you are doing something bad if you want to buy X+1 gift codes. It's so easy to work around, but still, it is presuming the customer is being malicious. So much for not treating customers as criminals.
Our idea is to allow any customer to gift 5 copies of each game per day. The reason for it is that nowadays the key re-sellers business seriously harms developers and publishers. They buy games or movies as gifts and re-sell them for a profit.
avatar
xyem: The problem with this is that the premise that it is being done on doesn't even remotely make sense.

You have 500 of a game to sell.
You put it up for sale at $1 a piece.

If 500 "normal" customers buy it, developers and publishers make $500.
If 1 key reseller buys all 500, developers and publishers make.. $500.

So err.. show me the "serious harm" because even the most opposite situations result in the exact same thing for the developers and publishers.

Oh right, there is no harm at all, let alone serious harm!

People really, really need to call GOG out on this. Their reasoning doesn't make sense, they are going back on another core value. It seems like a minor thing, but there is a growing list of values GOG once held that are being crossed out and this one is one of the worst because it is in the same mindset where DRM is okay!
They all ready said that if you would like do a big giveaway or something to contact them and they will work around that limit, it just a general limit for obvious reasons... 5 per day is more than reasonable anyway.

Still, if some of you want to organize a big giveaway of a certain game, you can always contact us.
No offence but I've seen your other comments on this and it just seems you're wanting to start drama over something silly in my opinion...

EDIT: Didn't realize Avogadro6 already quoted them, but I'll leave it again.

avatar
xyem: Bear in mind:
GOG stood out because of its 2 price points. They're gone.
GOG stood out because of its world-wide price. That's gone.
GOG stood out because no DLC. That's gone.
GOG stood out because they presumed all customers were acting in good faith. That's gone and going.
GOG stood out because.. no DRM on games in their catalogue. We're going to see this go too.

And that people would have laughed in your face if you claimed that GOG would drop these things... at one time.
World-Wide Price was replaced with a Fair Price system, which might not be to your liking but does give you a fair price technically. So it's not like you didn't get something in it's place. GOG at-least attempted a middle ground here, something other stores don't really do.

DLC? So? Why can't it have DLC? GOG sold old games that didn't have it. GOG sells newer games now that have DLC. This is a logical choice. Do you want this place to remain niche?

GOG is not a small site with few users anymore, the bigger it gets the more it will need to protect is business and it's customers. Good faith only get abused unfortunately.

There is still is no DRM, and I doubt that will ever change. But no matter what, people are going to think the worse.

The truth is GOG bends over backwards for there customers all while trying to grow, its not an easy challenge by any means.
Post edited December 26, 2014 by BKGaming
avatar
BKGaming: They all ready said that if you would like do a big giveaway or something to contact them and they will work around that limit, it just a general limit for obvious reasons... 5 per day is more than reasonable anyway.
Yeah, so I have to go and ask GOG for permission to do a big giveaway, while the key resellers.. continue what they were doing anyway, because it is easy to work around. As I've said, the restriction won't stop them. It'll only get in the way of honest users.

So disregarding everything else, it's a pointless waste of time which they could better spend.. I don't know, finally fixing the forum search? At least that would help someone!

avatar
BKGaming: No offence but I've seen your other comments on this and it just seems you're wanting to start drama over something silly in my opinion...
I'm not offended. It doesn't matter what it seems like because what it seems like may just be you having experience with other people who "want to start drama over something silly", seeing as there are plenty of them.

I'm not trying to start drama, I'm just explaining that GOG is doing something it said it wouldn't do.. again and that if people don't tell them to pack it in, they'll continue doing so and by the time it gets to something big, they'll use your previous silence against you.

avatar
BKGaming: DLC? So? Why can't it have DLC? GOG sold old games that didn't have it. GOG sells newer games now that have DLC. This is a logical choice. Do you want this place to remain niche?
I never said if any of those changes were good or bad, just that they happened.

avatar
BKGaming: GOG is not a small site with few users anymore, the bigger it gets the more it will need to protect is business and it's customers. Good faith only get abused unfortunately.
Yeah, I've had my good faith abused too and you know what? Screw those people who abuse it, I'm not retracting it. I'll take the hits to be that awesome guy who will buy you a game on sale because you can't afford it right now and get repaid several years later after I've long forgotten about it. Why? Because most people here are genuine and I will treat you like a genuine person until you demonstrate otherwise.

avatar
BKGaming: There is still is no DRM, and I doubt that will ever change. But no matter what, people are going to think the worse.
Lots of people doubting GOG would drop a lot of their principles, but they did and them being dropped were what people were worried about.
avatar
Avogadro6: "Sure you can dear, just ask mommy first". :P
yeah, I just have to ask for permission to do something that is completely reasonable and shouldn't require permission.. like.. a server to play a single-player game? Oh no, wait, that would be DRM..

avatar
Avogadro6: *We* normal users can't now that. But Gog does have their sale figures. If they are taking a move in that sense, I guess something's already happening.
GOGs sale figures only tells them what sales they made, it cannot, by definition, tell them what sales they may have made given X (resellers) being absent. Those people buying those cheap may very well never purchase the game above the price the reseller paid anyway.
Post edited December 26, 2014 by xyem
I don't have anything against steam or gog... I enjoy so much both platforms :)

but I hate the new BattleNet ... ruins all my starcraft 2 experience...
Broodwar FTW!
avatar
xyem: Bear in mind:
GOG stood out because of its 2 price points. They're gone.
GOG stood out because of its world-wide price. That's gone.
GOG stood out because no DLC. That's gone.
GOG stood out because they presumed all customers were acting in good faith. That's gone and going.
GOG stood out because.. no DRM on games in their catalogue. We're going to see this go too.

And that people would have laughed in your face if you claimed that GOG would drop these things... at one time.
You forgot to mention "GOG stood out because of Good Old Games".
avatar
huN73R: Steam

Pros
Large Catalog of Games
Many sales

Cons
Trolls in Community
Scammers (Too many) and Cheaters
Really bad support
You don't really own your games there

GOG

Pros
Great Community
All games play on your system great (old or new)
Ability to get in touch with staff and a responsive support system
DRM-free

Cons
Limited selection compared to Steam
As for me, I'll add a bit more:

Steam

Pro: Cheap games (regionally priced for my country)
Trading system
Community system (GOG looks so pathetic in this aspect)
Auto updates
Workshop
Dota 2 (yes unbeatable game)

Con: Now all region locked

GOG:

Con: Bad pricing for me
No community features
Bad gifting system
No auto updates (will be fixed by Galaxy)
avatar
tfishell: You forgot to mention "GOG stood out because of Good Old Games".
Haha, so I did! Nice catch :)
avatar
Avogadro6: That's how it would have worked before the introduction of regional prices. But now:

a key reseller from Russia buys all 500 for about $100, sells for twice the amount which is still super cheap for many other regions, and the publishers "lose" about 400$. :)
avatar
xyem: So? Known flaw of regional pricing and also, only affects regionally priced games (while the restriction affects all). We told GOG not to break one of its core values (same price worldwide) and it has bit them in the ass when they did. <sarcasm>What a surprise</sarcasm>.

Now, to "fix" the problem (which won't be fixed anyway) that was caused by breaking a core value, they are going to break another one and start presuming we are criminals? I'm sure that will go equally well.

How about instead of just continuing a chain of breaking their principles, they realise, "maybe we should go and re-adopt them?"

Do people not realise that this is how companies that start with good intentions become exactly the thing they hate? Slowly boiling frog and all that.

avatar
Avogadro6: Where's that quote from by the way?
avatar
xyem: Sorry, it's from the upcoming policy changes.
You say that with such vehemence. Fair pricing. Did you ever stop to think that there may not BE a GOG anymore if they hadn't done what they did? In the end, they have to make business decisions to keep their employees employed and keep feeding their children. But no, it's GoG being STUPID for going back on one of their core values in order to keep as many publishers and games on their shelves as they can so people will continue to patronize them and keep earning them money. (I am in no way insinuating that this is exactly the case, but just one possibility)

Unfortunately for you things don't always work the way you want in your fantasy world where a resold key at a significant discount isn't a lost sale at all. Maybe the people would wait for the discount, or maybe they'd save up and finally cave for the full price. If they can buy it for pennies on the dollar though, that's saying that the person was willing to pay for it, and some people who WOULD pay full price will end up buying for much cheaper because it's there and legal.
avatar
paladin181: You say that with such vehemence. Fair pricing. Did you ever stop to think that there may not BE a GOG anymore if they hadn't done what they did?
if I didn't, that may have been caused by.. I don't know.. GOG saying they were doing really well?

avatar
paladin181: In the end, they have to make business decisions to keep their employees employed and keep feeding their children. But no, it's GoG being STUPID for going back on one of their core values in order to keep as many publishers and games on their shelves as they can so people will continue to patronize them and keep earning them money. (I am in no way insinuating that this is exactly the case, but just one possibility)
And they can also do this by selling games with DRM too. You cannot justify it using this argument without justifying them selling games with DRM in the same breath.

avatar
paladin181: Unfortunately for you things don't always work the way you want in your fantasy world where a resold key at a significant discount isn't a lost sale at all. Maybe the people would wait for the discount, or maybe they'd save up and finally cave for the full price. If they can buy it for pennies on the dollar though, that's saying that the person was willing to pay for it, and some people who WOULD pay full price will end up buying for much cheaper because it's there and legal.
Exactly. If it is there and legal, why is GOG trying to stop it? Because they don't like it? People who sell games don't like piracy either and they implement DRM to stop it. Seriously, if you are okay with this, you are okay with DRM because it is the same solution to the same problem (it's just cheap vs. free) and will be just as effective (namely not at all).

If GOG aren't happy with people acquiring the game at the cheap price point they are selling it at, they shouldn't sell it at that cheap price point. This is like me punching you in the face for being in my house after I invited you in.

GOG should just accept that some people will get the game cheap (through a reseller), like it just accepts that some people will get the game free (through piracy). You can't stop either of them, it is pointless to try, and only the people you care about, and care about you, will suffer.
avatar
ET3D: Besides, nobody hates GOG, right? Certain things, perhaps (forum search option definitely deserves some hate), but in general? Mild dislike at most, I'm sure.
avatar
xyem: Don't worry, GOG are working on it. I already dislike a whole bunch of stuff they do and they are undermining the things I like about them. Namely, that they trusted the people who bought things from them.

They are currently preparing to implement a system to prevent "not real customers" from doing something.. however:

1) It won't stop the "not real customers" from doing the thing it is supposed to prevent them from doing as it is very easy to work around the restriction.
2) It will stop real customers doing something that is completely legitimate.

Sounds just like DRM, right?
avatar
xyem: GOG may not have DRM on their games, and are unlikely ever to have. They are just implementing something that sounds just like it on their website instead.

Unfortunately, people are unlikely to rally behind me and demand GOG to not implement pointless limitations that prevent reasonable usage by proper customers, while just inconveniencing the bad guys. Why? Because it seems like such a benign restriction and hey, it's unlikely to stop an honest customer because it is an edge case.

Yeah well, I've heard those arguments in favour of DRM and they didn't cut it then, so they won't be cutting it now.

You know what difference it makes to GOG if the bad guys do their thing? None. They get exactly the same amount of money whether the bad actors do their thing or not. GOG loses absolutely nothing. But think of the childr^Wcustomers?

Tough, GOG is supposed to be DRM-free. If these bad actors are doing something illegal, take them to court like you are supposed to, don't implement DRM!
Totally agree. It has to be all or nothing. I like steam, but hate the DRM and some of its policies, but Im willing to overlook them because of great sales and it being a universal platform. GOG just isn't that big. I don't NEED GOG as much as I NEED steam. GOG is a nicety right now. DRM-free is that nicety. If that changes, Im downloading my entire game list, blocking GOG from my connection and forgetting the sight exists. Nothing on GOG that I can't get somewhere else. You understand my meaning of course.
avatar
paladin181: You say that with such vehemence. Fair pricing. Did you ever stop to think that there may not BE a GOG anymore if they hadn't done what they did? In the end, they have to make business decisions to keep their employees employed and keep feeding their children. But no, it's GoG being STUPID for going back on one of their core values in order to keep as many publishers and games on their shelves as they can so people will continue to patronize them and keep earning them money. (I am in no way insinuating that this is exactly the case, but just one possibility)

Unfortunately for you things don't always work the way you want in your fantasy world where a resold key at a significant discount isn't a lost sale at all. Maybe the people would wait for the discount, or maybe they'd save up and finally cave for the full price. If they can buy it for pennies on the dollar though, that's saying that the person was willing to pay for it, and some people who WOULD pay full price will end up buying for much cheaper because it's there and legal.
GOG does have to expand. I understand that. And I'm torn whether or not regional pricing is needed to make business succeed.

But I'm with xyem on this one. Regional pricing was first. And now with Galaxy, which I can't wait for so I can play some classics with multiplayer lobbies, it adds DRM. You games will be authenticated. You can no longer play with a buddy on a computer in your house. You'll be forced to have one account for each game you buy. Some games were forced into that (like Neverwinter Nights) by design. But others were not. And by the way that GOG started, they said you could play in your household by buying one copy.

xyem isn't talking about a fairy tale when he talks about GOG's primary vision and core principals. It's real. They're beginning to abandon their core identity in pursuit of a few extra sales. What I see is GOG sliding, just like xyem is saying. And if they slide enough, they will lose their identity and the whole reason people shop here.

I can't invite my brother over and we play AvP together. Because of DRM. And it's DRM that GOG wrote and built into the game. It authenticates your account. It's DRM. And GOG promised that DRM would stay far, far away. But it's here. And they're coding it themselves.

I hope that in the near future, AvP will have a DRM-free copy so I can LAN within my own household. But I don't think it will happen. I don't think they're paying attention or caring. And that makes me lose some serious hope in the company as a whole.

I'm not throwing GOG away and I'll continue to shop here b/c most of their stuff is DRM-free right now and I know they're going through a massive transition. But if things don't shape up soon and if Galaxy ends up putting DRM in all multiplayer functionality to Galaxy-enabled games, then I'll shop wherever is cheaper.

If regional pricing and DRM are what is needed to succeed in this business, then I would at least hope that GOG was brave enough to go down fighting. But it's 100% clear to me now that the DRM-free fight is just a gimmick to make money. I don't blame them, it works. But it wasn't to sway the gaming industry, as was reported. It was to make money off of old games and pay the mortgage. That's okay. But I think a lot of people here (especially the old folks) had a passion to take on the industry with fair practices and give the wheel to the consumers.

Not so, time has revealed.

I'm still glad that GOG still has many fairly priced games and DRM-free games. And I hope that the company continues to focus on fair practices. Things can always change.