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IMPORTANT: Please read before posting This topic has been provided to discuss the latest releases of our Downloader (for both Mac and Windows systems) and to submit bug reports. The stable releases (recommended for most users) can be found at this address:http://www.gog.com/downloader.

Latest version:

Mac OS X - 1.2 (build 512)
Windows - 3.6.0

Both Downloaders now have the option of sending Error Reports directly to us (this can be found in app under Settings).
Post edited October 29, 2013 by Fallen_Zen
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lynthorpe: I've downloaded without using Gog but this is where it all goes horribly wrong for me! When i try to open the setup I get a message saying "Installer needs the next part(.BIN) file. Please specify the location of part 5 and click ok. By default files should be placed in the same folder as the installer itself. Please click Browse and specify the correct path" I've tried selecting everything I can find to do with Gog and BS5 but none seem to be correct. If you can offer some help I'd be grateful. I've also tried locating the Gog user folder using your info (putting my username in) but no results. I'm totally useless with this sort of stuff! I'm running Win8
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HypersomniacLive: Give me a moment to make some screenshots!

EDIT: Do you use the shelf or the list view for your games?
Usually use shelf. Just tried in list view after seeing your post but still getting chunksum errors
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HypersomniacLive: Give me a moment to make some screenshots!

EDIT: Do you use the shelf or the list view for your games?
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lynthorpe: Usually use shelf. Just tried in list view after seeing your post but still getting chunksum errors
I noticed you're getting the "can't find the next BIN" error. Can you tell me if you have these files in one directory?

Files:

setup_broken_sword_5_2.0.0.2.exe
setup_broken_sword_5_2.0.0.2-1.bin
setup_broken_sword_5_2.0.0.2-2.bin
setup_broken_sword_5_2.0.0.2-3.bin
setup_broken_sword_5_2.0.0.2-4.bin
setup_broken_sword_5_2.0.0.2-5.bin
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HypersomniacLive: Give me a moment to make some screenshots!

EDIT: Do you use the shelf or the list view for your games?
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lynthorpe: Usually use shelf. Just tried in list view after seeing your post but still getting chunksum errors
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lynthorpe: Usually use shelf. Just tried in list view after seeing your post but still getting chunksum errors
Sorry for making you wait, got caught up on the phone.

OK, let's see if we can fix the problem.

-- If you download using your browser

1. Do you know where your browser saves your downloads? Do you know how to create a folder and tell your browser to save your downloads into it? What browser do you use?
2. You need to make sure that your download all installation files into the same folder. This means that you need to download all six files (see attached pic) into the same file. From those files, the smallest one is an .exe file and the others are .bin files. To install the game you will run the .exe file which will take care of the .bin files, but they all have to be in the same folder. Can you check if you have downloaded all six files into the same folder?
If you missed any file, you need to downloaded before trying to install the game.

If you download using the GOG Downloader

(1) The path to find your GOG user folder should be C:\Users\USERNAME\AppData\Local\GOG.com on Win8. Clean that folder while the Downloader doesn't run.
(2) Before attempting a new download, try to refresh your Account using this link: https://secure.gog.com/account/refresh. Not sure it'll help, but it won't hurt either.

If you need help answering any of my question or executing any of the steps, ask and I'll try to guide you through what needs to be done. ;-)
Attachments:
bf_files.png (91 Kb)