Let me see if I got this right - while:

- we're missing tens of contacts (36 for certain, and counting for me) which amounts to over hundreds of missing messages,
- some contacts were imported without a single one of the old PMs,
- it's impossible for some of our old contacts to message us (no, chat set to "everyone"),
- old PMs using Unicode are not readable in the new chat system, and
- support makes no promises that any of this will be fixed for reasons that go as far as the devs not having the time to address the issues they themselves caused in the first place,

the webdevs made it a priority to add skins for the ledges in Grid View.


EDIT: typo

T̶o̶o̶ ̶f̶e̶w̶ Not enough sleep and you get hyperangry!

I bet most of the work was done by somebody from graphics department or something like that so no big deal. *shrugs*

You're missing the point - it's not about who did the job, it's that they're going about this as if May 11, 2015 is time zero, and all that matters is what they have planned and comes after that, doesn't matter what they broke during the transition.

You may not care, and that's your prerogative, but some of us do.

So, after a while gone, I came back to find out the UI has changed. Weird, ok seems kinda the same.

But...

- The decision to use a small light blue dot on a light colored background to replace a red dot should be thought through again. The blue dot is nearly invisible. If the color choices were done by art department, I would suggest finding a person who has some background with mixing colors.
- For some reason the dots also dissappear even thought I haven't actually pressed the game that it was on. This has left me confused a couple of times about what had changed.
- The idea to use a popup when I press the game is a disaster.
A: It covers up the games underneath it, so I have to click out of it to change the game. But since I've already scrolled down to click something that was at the bottom of the popup, I have to scroll up to find the game again to find the games that it covered up.
B: The fact that you can click it away by accident doesn't help either. A couple of times I've had the popup disappear when clicking on another browser window, tab or accidentally clicking outside the popup (which is also for some reason horizontally really small).
C: It slows things down.
A much better choice (if it was a matter of space when compared to the fabulously compact and simple sidebar of the earlier version) would have been just to open a completely new page.

To tell you the truth, guys, I know you want to seem to the outside world with this "We're the next Steam, yey!"-kinda attitude, but I came here mostly to get out of that (and for the old games, could not give a damn about the new ones).

And one thing: This whole new design seems like it was designed for a tablet/phone, which is really weird since the I'm not seeing any mobile games in your store.

EDIT:

And one more thing: The idea to put all the support and stuff under the "More"-button was kinda stupid thing to do. Before I could just click to a forum or support page with a single click after clicking on the game. That was inuitive, this is just making stuff needlessly complicated.

EDIT2:

And yeah, great job with the blue dot. I have a "1" on my Library button and I've gone through the lists of games and movies and all the other stuff, but still can't find any dot or anything.

Are you supprised that it has gone this way and not another? I'm not, even though I seem to have all (only 4 messages with you) my messages imported.

Not being surprised doesn't mean I'm not bothered.

And that makes one of us then - I don't have you in my contacts at all.

Just bought Uplink: Hacker Elite. Everything worked great, totally fine with the changes.

Continue Gog.

Yeah, tried it again.

About four clicks to get the serial keys. It used to take one. When you have to add clicks to your UI, you're doing it wrong.

These styles/themes are among the most underwhelming things I've ever seen. Besides the board colour they are absolut identical.

All excellent points. The usability of the new Account area is really bad, mostly because it's more complicated and therefore slower to navigate. Further the design wastes a lot of space, be it the game shelf, the too large footer etc., thus more unnecessary scrolling.

GOG, please print this out and pin it extra large in your web developer's office:

I am excperiencing a bug where my acceptance of a friend request doesn't stick.

Edit:

When I accept the friend request the person is added to my list of friends but the number of friends isn't incremented. As soon as I navigate away from the friends section of the website the friend gets removed from the list and the friend request reappears. An account refresh does nothing

It is the same in Galaxy.

I've got notifications for three new chat messages, but I can only find two of them >:-/
Seriously GOG, get THE IMPORTANT THINGS FIXED, you're destroying the communities conversation!

HypersomniacLive is absolutely right:
o_O?

Because we can never have enough grey.



Same here.


What you're experiencing could have tow explanations:

1. Either your chat notifications in the account tab are completely borked, thus giving you an imaginary number of messages. Or
2. Two of your messages were from the same user and got auto-merged, but since the spacing between them is hardly noticeable, they look like a single message.

Feedback on Notifications

What? They’re not part of the new account system changes? Yes, I'm well aware of it, but here's a good question – why aren’t they? They supposedly let us know of updates to our games, new messages and forum replies, and new friends invitations, right? Except that the notifications system is extremely borked and unreliable; it has been for a very long time, but even more so ever since the new account system rolled out.

Attached are some screenshots I took a few days ago, but they’re still valid as nth has changed since:

(1) GOG_Notifications-Mess1.png: what I see when I first log in on the forum; in spite the account tab saying I have no notifications, I can clearly see that little gear that indicates new forum replies next to forum threads.
(2) GOG_Notifications-Mess2.png: what I get when navigating to one of my account pages via the account tab in the nav-bar; quite a different picture, eh?
(3) GOG_Notifications-Mess3.png: what I see when refreshing/ reopening the forum page; looks like the system caught up, right? Emm… does anyone notice a big difference though? Yep, the total does not count the chat notifications, or the friends invites ones, only the game updates and forum replies. And no, this is not a one-time or forum glitch, this happens no matter what page I visit after I’ve gone through point #2 – see attached screenshot GOG_Notifications-Mess4.png.
So, the only way to find out if I have new messages or something changed with my friends invites is to periodically hover over my account tab. And quite regularly, chat notifications only show when I visit my chat page which defeats the purpose of the chat notifications in the account tab.

Interestingly, today I’m not getting any forum notifications either, unless I open my chat page, then refresh the forum page. So I also have to regularly check the forum pages to spot that little gear I mentioned earlier, or open one of my account pages just to make sure I won't miss them.

A recent discussion on this whole mess can be found starting here.


Addendum: Speaking of the chat page and notifications - messages, and notifications next to contact names appear/ refresh live, but the notifications in the account tab on he nav-bar do not (chat notifications included, of course), unless one refreshes the entire page. This is due to the chat panes working separately, on top of the chat page (https://www.gog.com/account/chat), i.e. posting a message doesn't automatically refresh the entire page.
Now, one would argue "but wasn't this also the case of the PM system?" - true, and in a sense it was even a bit worse, as new message notifications next to user names also required a refresh of the page. But the point is that changes should improve functionality, usability; the only thing improved is the live update of new message notifications next to user names, and that seems to serve only the purpose of "talk to those that are talking to you now!, you can find out who's talking to you on the forum later, when you move away from this page".


The game updates notifications are the most important for most people, and they’re unbelievably unreliable:

1. Sometimes I get notifications in the account tab, but the total in the account tab don’t always match the number of updated games in my game collection page – see attached screenshot GOG_Notifications-Mess5.png. The explanation given for this is that there’s a delay between the two, but I’ve yet to figure out if there’s any consistency to it as the delay seems to vary.

2. Sometimes after checking out an updated game, i.e. clearing the notification, it pops up again; the most recent for me was M&M 8.

3. The worst of all though is not getting a notification at all. I’ve noticed this happens with:
3.1 Games that were added with a special promo code, like TW3 and the nVidia codes; Never got a single update flag.
3.2 Games that were added with codes I received as a backer, like Wasteland 2, D:OS, Pillars of Eternity, etc.
3.3 Games that were unbundled but are still sold as bundles; I’m still waiting for my update flags for M&M 3, M&M 4-5 and M7M 6.
3.4 Games that were added as pre-orders and came with exclusive pre-order content, like TW3.

So, while the changelog is a very welcome addition, I have to ask – how are we supposed to know there’s a changelog we can consult, if we’re not being notified of its existence? Since all of the above are pretty much part of the norm now, why are they not included in whatever database this update notification system is targeting?

If it weren’t for the “What did just update” thread, and the valuable and reliable work of Judas and our fellow GOGger mrkgnao, I’d have never known of a good number of updates.
I’d also like to mention PaterAlf who has taken it upon them to post the changelogs in the respective game fora, since they’re not being made public, in spite of good arguments for the opposite.

There's also a Wishlist entry for this, if anyone would like to vote for it.


Fellow GOGger skeletonbow made the following comment in the above mentioned thread: I fear he’s on to something, and have to agree with them, unfortunately.


I’d like to take the opportunity and mention that it’s been two (2) weeks now since the new account system was rolled out, and ten (10) days since a blue text posted in this thread.

Any chance we get and update?