To start with bias, many people would probably be kinder to the game if it was not billing itself as a succesor to planescape. In general I'd place the story quality as exaggerated with much of the dialogue being buried in jargon or some really pretentious writing. The stats/combat/talent system is pretty awful and the game really only shines when you are trying to immerse yourself in the world and the story. In short it feels less like a game and more like a virtual novel. It is not a virtual novel per se and without the torment label I'm sure it would get more positivity. But the orginal planescape felt like a game where the developers proved you could have a more nuanced story. This time it feels like the developers focused so much on that aspect that they exagerated their writing and worse, forgot they were making a game.