My biggest regret in gaming. I requested for a refund after 3 BSODs, crashes and experiencing enough of this buggy mess but it didn't pushed trough because I pre ordered a physical copy. Initially I was asked if I would like GOG wallet credits as a form of refund , I agreed because I still want to support GOG DRM Free platform and atleast be able to continue playing a game bought from GOG as a replacement to this buggy mess during my 2 week holiday. I waited then I received a reply with them saying that they didn't received any funds for this game so they can't proceed with the refund. This game is only redeemable in GOG and GOG is CDPR how come no funds? Dovaknight (GOG.com) Jan 9, 2021, 15:58 GMT+1 Hello, It is a "free product" in our system. In other words: we have not received funds for the game and are unable to return funds that we have not received. I am afraid that in such a case, we are unable to provide support or make a redeemed code usable again. Best regards, Daniel "Dovaknight" GOG Customer Support