Like other reviews here so far, I've had the same issue with the game not launching. No window appears but the game sounds and introduction plays in the background (you can hear Picard narrating the opening sequence), until it errors out saying there isn't a Direct3D compatible device. While there isn't a support page dedicated to the game, I was able to submit a support ticket along with the requested DirectX information that the company asked for. Hopefully they can figure it out somewhat quickly as this was a favorite game to play back in the day.
