It is a game made with love. It's a new entry to my S Tier of best RPGs (alongside with Suikodens, Final Fantasies and Baldur's Gates). Together with the 1st chapter it's been 200 hours of a good story and cozy gameplay, and it never felt slow or boring. I'm so really looking forward to playing through the rest 1000 hours to see what's gonna happen next. In one interview the current president of Falcom said that it would take ~10 more years and a few new entries to finish the global story. That will probably make the world of Trails and the continent of Zemuria one of the most detailed worlds in game history. BTW, it is the only game which is on the Nightmare difficulty a nightmare indeed. If you are one hardcore peanut, that is.
This game is a gem. Trails is incredibly similar to Suikoden series, which is my all-time favourite. I'm quite sure developers drew insipation from that older series. But in some aspects Trails is even better. And the game doesn't have any weak spots. Graphics look great even after a decade, mechanics are interesting to play with, UI is super easy for the eye and mouse, story is like reading a good manga. I didn't think I'd stumble upon smth like this in 2020.