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hello

since 2 weeks my game X4 foundations won't start everytimes i try to launch it i got a black screen at startup i'll updated my graphic card and reinstall the game multiple times nothing change i desesperalty need help my SPECS :



motherboard : Gigabyte technology Co, Ltd
CPU : AMD A10-6790K APU with radeon(tm) HD Graphics, 4000 Mhz
RAM: 8GB
GPU: AMD Radeon HD 7700 Series
Did it work before? If so try to remember what you did before the problem occured and tell us.

You don`t really give the info that`s needed. Your graphics card you say is HD 7700 graphics- That`s a pretty low spec card. Again, has your game ever worked on it? It looks too low for what the game requires.

Are you on a laptop or notepad? What laptop is it?
Post edited January 05, 2019 by Socratatus
The AMD Radeon HD 7700 Series is nowhere near powerful enough to come close to the (high) minimum graphics requirement. Even a HD 7770 is only half as capable as the stated GTX970.

That processor is also a fair bit below the minimum requirement.
Post edited January 05, 2019 by Themken
What i don`t understand is why he said `since 2 weeks` as if the game`s been working.
i know my pc is not that good but when i buy the game for the first time i play it for 2hours at low settings withtout any problems and next day i try ti launch it but it won't and three weeks ago it still not working.

how can i get my money back ?
avatar
Anderson_Ternelien: i know my pc is not that good but when i buy the game for the first time i play it for 2hours at low settings withtout any problems and next day i try ti launch it but it won't and three weeks ago it still not working.

how can i get my money back ?
Apply to the support section on GOG, explaining your issue. Be honest. Say you made a mistake because you didn`t understand the specs. If you`re lucky the GOG staff may refund you with cash. They may refund you with a GOG wallet.

Things are still not making sense to me, (leaving it for 2 weeks) isn`t going to help you, but whatever.
Post edited January 06, 2019 by Socratatus