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Hello!

So, before I start explaining my problem, I have tried searching for an official statement which lists the ports, but have only been able to find out that you are using randomised ports with NAT punchthrough.

My problem is this: I live in a dorm building where we're all behind a "giant" firewall, all other game services (such as steam matchmaking, Origin, etc) have a port list that we have gotten opened in the firewall.
I have never had issues finding the port numbers for any popular online game I've played over the years, which is why it confuses me when you say it's common among all multiplayer platforms, yet they give us the ports that need to be open for multiplayer to work.

What do I need to get opened in the firewall in order for matchmaking to work for me? I've now tried at different times over the last 2 days to play the game without any ability to find ANY lobbies (or have anyone else join mine)
You mention that the game needs to be able to initiate HTTPS connections (which I'm guessing is 443 TCP outgoing) and UDP communication, yet you give no information which UDP port(s) the last one uses (Unless that one too, is randomised)

On another note:
NAT punchthrough does not automatically work for people that are behind separate firewall systems, for routers and similar it might be perfectly fine, but even at home I value higher security and have a separate firewall setup.
Just some more information as to our firewall setup.

All outbound traffic made by computers behind the firewall is allowed with no restriction on UDP/TCP, but inbound is blocked unless the port is specifically opened
Post edited July 09, 2014 by Graloth
avatar
Graloth: Hello!

So, before I start explaining my problem, I have tried searching for an official statement which lists the ports, but have only been able to find out that you are using randomised ports with NAT punchthrough.

My problem is this: I live in a dorm building where we're all behind a "giant" firewall, all other game services (such as steam matchmaking, Origin, etc) have a port list that we have gotten opened in the firewall.
I have never had issues finding the port numbers for any popular online game I've played over the years, which is why it confuses me when you say it's common among all multiplayer platforms, yet they give us the ports that need to be open for multiplayer to work.

What do I need to get opened in the firewall in order for matchmaking to work for me? I've now tried at different times over the last 2 days to play the game without any ability to find ANY lobbies (or have anyone else join mine)
You mention that the game needs to be able to initiate HTTPS connections (which I'm guessing is 443 TCP outgoing) and UDP communication, yet you give no information which UDP port(s) the last one uses (Unless that one too, is randomised)

On another note:
NAT punchthrough does not automatically work for people that are behind separate firewall systems, for routers and similar it might be perfectly fine, but even at home I value higher security and have a separate firewall setup.
Just some more information as to our firewall setup.

All outbound traffic made by computers behind the firewall is allowed with no restriction on UDP/TCP, but inbound is blocked unless the port is specifically opened
Hello Graloth,

From what you said it seams to me that it is not an issue with networking you are facing with. Correct me if I am wrong, but as far as I understand the game was able to lookup existing lobbies and not having found one the the game successfully created a lobby for you, yet no one joined it untill you left it.

I am sorry that you were not able to play. Please keep in mind that the game is not open to the public and you are one of the few lucky ones that received the code to redeem the game, hence there are not many people to play with. We are in the process of sending invites and I am sure that the situation will change soon.

Regards.
Ah, that does make sense, was just hoping there was more active players, I'll keep trying
avatar
Graloth: Hello!

So, before I start explaining my problem, I have tried searching for an official statement which lists the ports, but have only been able to find out that you are using randomised ports with NAT punchthrough.

My problem is this: I live in a dorm building where we're all behind a "giant" firewall, all other game services (such as steam matchmaking, Origin, etc) have a port list that we have gotten opened in the firewall.
I have never had issues finding the port numbers for any popular online game I've played over the years, which is why it confuses me when you say it's common among all multiplayer platforms, yet they give us the ports that need to be open for multiplayer to work.

What do I need to get opened in the firewall in order for matchmaking to work for me? I've now tried at different times over the last 2 days to play the game without any ability to find ANY lobbies (or have anyone else join mine)
You mention that the game needs to be able to initiate HTTPS connections (which I'm guessing is 443 TCP outgoing) and UDP communication, yet you give no information which UDP port(s) the last one uses (Unless that one too, is randomised)

On another note:
NAT punchthrough does not automatically work for people that are behind separate firewall systems, for routers and similar it might be perfectly fine, but even at home I value higher security and have a separate firewall setup.
Just some more information as to our firewall setup.

All outbound traffic made by computers behind the firewall is allowed with no restriction on UDP/TCP, but inbound is blocked unless the port is specifically opened
From the feedback I've gotten about firewall relevant details it is probably best to just wait for future game updates for now and also more people to get their beta keys. I haven't had anyone join my games either. Just updated to TR029, will be testing to see if that works. When I go to bed today I think I might leave a lobby up and running just to see if anyone connects just for the feedback (sorry to anyone who ends up connecting and waiting but it's in the name of SCIENCE!) ;oP