It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Hi,
I can't log in to GOG in Launcher. (Win8.1)

Login/password are correctly (on web gog.com is login in ok). Another pc (notebook win8) is ok too.

Is there any fix? Fresh iinstall? Are there any temporary files for remove (only uinstall/install not helping)?
(logs sent)

Thanks you.
Post edited August 01, 2014 by CZDonn
No posts in this topic were marked as the solution yet. If you can help, add your reply
I had this issue a week ago, it appeared I needed a patch.

What happened was I started the gog launcher, typed the right user name and code and then it kinda froze up. I later restarted it and then where it froze the first time it now started to patch. After this I could enter the game.

Hope this helps :)

Note: Also I think there was a white stripe on top and bottom of the log in window after I chose to log inn. The bottom line turned into patch progression on second try (After closing and restarting launcher)
avatar
CZDonn: I can't log in to GOG in Launcher. (Win8.1)
Hi CZDonn,

we received your logs :) We're looking into the issue. I'm not sure what the problem is, but it might be temporary - feel free to try again today.

Liosan
Today I fixed it.

- First, i clicked on log in without login/password.
- After that i put my login/password.

Voila! I'm logged. Maybe fix or lucky. But it was solution of my problem.

Thanks for quick replies. ;) You can remove/lock.
Post edited August 01, 2014 by CZDonn
I am also unable to log in. Confirmed on site that my password is the same and it won't let me in.
avatar
WaaahhhJedi: I am also unable to log in. Confirmed on site that my password is the same and it won't let me in.
Hi WaaahhhJedi,

we have a known issue with very long passwords (100 characters, more or less), we're working on fixing that. If that's not the case, could you send us your logs, as indicated here? Thanks in advance! :)

Liosan