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GOG download version 2023110701 today.
At the beginning you are chasing the papyrus (initial chase). When the sailor holds Tintin there is a "fatal error".
i56600, gtx1060 6GB, Windows 10
i713700f, rtx4060ti 16GB, Windows 11
So the game is unplayable at the moment (25.11.2023).
Patch (microids.com for ps5: 1.004 - 24.11.2023) seems to be still missing.
Waiting ....... :-(
P.S.: I will not starting bashing, but I am not amused.

Edit:
Now on December the 1st: download version 2023112801 -> Still the same
I don't wait any longer and asked for a refund
Post edited December 02, 2023 by ChrisXYZ
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ChrisXYZ: GOG download version 2023110701 today.
At the beginning you are chasing the papyrus (initial chase). When the sailor holds Tintin there is a "fatal error".
i56600, gtx1060 6GB, Windows 10
i713700f, rtx4060ti 16GB, Windows 11
So the game is unplayable at the moment (25.11.2023).
Patch (microids.com for ps5: 1.004 - 24.11.2023) seems to be still missing.
Waiting ....... :-(
P.S.: I will not starting bashing, but I am not amused.
Same here... exact same crash on the exact same scene.
Why is there a post about a patch if we can't download that patch in GOG?
I am going to ask for a refund in a few days before the 30 day period is over unless this gets fixed.
GOG download version 2023110701(68817) & 2023112801(69323)
Ryzen 9 7900x, rtx 4090, Windows 10 Pro
Game crashes for me at exactly the same point.
It seams that the problem affects only the offline version in my case.
As soon as I installed gog galaxy and imported the game folder the crash no longer occurred.
I have the offline installer Cigars_2023112801_GOG installed. Ran GOG Galaxy as suggested by previous post and it download a 10.21 GB update.

Which means the offline installer available is not the latest version! So what is the point of having offline installers which is the main reason I use GOG.

Anyway the update did not fix the problem.

Whether a full download would fix it, who knows. I no longer care. I'm getting a rerfund.
Dagnabbit! Left it too late for a refund.

Tried to install from scratch using gog galaxy. (OMG what a pile of rubbish).

Still fails at exactly the same point.
According to gogdb.org there is a new build: Cigars_2023121901_GOG but it can only be downloaded via GOG Galaxy at the moment.

Alas, it still crashes at the same point.

Sigh!
Installed offline installer Cigars_2023121901_GOG and shocker that still crashes in the first chase scene.
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fogwysrfan: Installed offline installer Cigars_2023121901_GOG and shocker that still crashes in the first chase scene.
How about a last ditch effort? You could try installing the Microsoft Visual c++
I remember that when I played another game I had similar problems with it was fixed after installing them runtimes.
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fogwysrfan: Installed offline installer Cigars_2023121901_GOG and shocker that still crashes in the first chase scene.
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GumbaMasta: How about a last ditch effort? You could try installing the Microsoft Visual c++
I remember that when I played another game I had similar problems with it was fixed after installing them runtimes.
Great suggestion.

Updated to latest Microsoft Visual C++ 2015-2022 Redistributable (x86 & x64) - 14.38.33135.

Unfortunately, for my system it made no difference.
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ChrisXYZ: GOG download version 2023110701 today.
At the beginning you are chasing the papyrus (initial chase). When the sailor holds Tintin there is a "fatal error".
i56600, gtx1060 6GB, Windows 10
i713700f, rtx4060ti 16GB, Windows 11
So the game is unplayable at the moment (25.11.2023).
Patch (microids.com for ps5: 1.004 - 24.11.2023) seems to be still missing.
Waiting ....... :-(
P.S.: I will not starting bashing, but I am not amused.

Edit:
Now on December the 1st: download version 2023112801 -> Still the same
I don't wait any longer and asked for a refund
now that version 2024040401 is out.. are there still any crashes or bugs rendering this game unplayable?..
Does someone found the solution for this?
Crashes too. Really don't need to give the config information, because this fatal error occured on every system.