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Hickory: I knew exactly what you meant, and you're wrong. Game developers consider (and work alongside) system and driver software primarily. They cannot possibly be expected to make their game compatible with every single piece of software out there. Trusteer causes problems with The Witcher 3 *on your system*, as you've found, but that does not mean it is the fault of The Witcher 3 or CD Projekt Red. That's ludicrous.
OK ok I'm wrong ;)
Cheers
Post edited January 31, 2017 by GstKat
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GstKat: Hi Hickory,

you are right but I have problems with this game only! Does it use that dll in a different way?
Anyway I've run a lot of tests and finally found what was the issue. Just for the sake of other users that might experience the same, in my case the problem was another application running in the background, Trusteer Endpoint.
I got it by following a suggestion from another forum:
- open a CMD window by right clicking on the command prompt icon and selecting "Run as Administrator"
- type
tasklist /m user32.dll

this shows all applications that are accessing the user32.dll library. In my case I noticed that Trusteer was using that DLL so I disabled it and ran the game. It worked!
Hope this can help other players in my same situation.
Cheers!!!
This worked for me. I removed Trusteer endpoint and the game no longer crashes on launch.
Thank you!
avatar
GstKat: Hi Hickory,

you are right but I have problems with this game only! Does it use that dll in a different way?
Anyway I've run a lot of tests and finally found what was the issue. Just for the sake of other users that might experience the same, in my case the problem was another application running in the background, Trusteer Endpoint.
I got it by following a suggestion from another forum:
- open a CMD window by right clicking on the command prompt icon and selecting "Run as Administrator"
- type
tasklist /m user32.dll

this shows all applications that are accessing the user32.dll library. In my case I noticed that Trusteer was using that DLL so I disabled it and ran the game. It worked!
Hope this can help other players in my same situation.
Cheers!!!
avatar
cutelittleninjo: This worked for me. I removed Trusteer endpoint and the game no longer crashes on launch.
Thank you!
You are very welcome :)
The cmd tasklist /m user32.dll test that I did showed me a lot of results, but no Trusteer. I don't know which ones I can disable and which ones I shouldn't... :(

Edit:
YESS!! I found the Trusteer thing....it was the issue with my game game too!!! Thank you so much!!! :D
Post edited March 31, 2017 by ialeixo
avatar
GstKat: Hi Hickory,

you are right but I have problems with this game only! Does it use that dll in a different way?
Anyway I've run a lot of tests and finally found what was the issue. Just for the sake of other users that might experience the same, in my case the problem was another application running in the background, Trusteer Endpoint.
I got it by following a suggestion from another forum:
- open a CMD window by right clicking on the command prompt icon and selecting "Run as Administrator"
- type
tasklist /m user32.dll

this shows all applications that are accessing the user32.dll library. In my case I noticed that Trusteer was using that DLL so I disabled it and ran the game. It worked!
Hope this can help other players in my same situation.
Cheers!!!
i LOVE U!

Thank you so much!!
Can somebody help me. I am not able to find this trusteer thing in cmd
avatar
GstKat: Hi Hickory,

you are right but I have problems with this game only! Does it use that dll in a different way?
Anyway I've run a lot of tests and finally found what was the issue. Just for the sake of other users that might experience the same, in my case the problem was another application running in the background, Trusteer Endpoint.
I got it by following a suggestion from another forum:
- open a CMD window by right clicking on the command prompt icon and selecting "Run as Administrator"
- type
tasklist /m user32.dll

this shows all applications that are accessing the user32.dll library. In my case I noticed that Trusteer was using that DLL so I disabled it and ran the game. It worked!
Hope this can help other players in my same situation.
Cheers!!!
not able to find the trusteer thing. plz help
avatar
GstKat: Hi Hickory,

you are right but I have problems with this game only! Does it use that dll in a different way?
Anyway I've run a lot of tests and finally found what was the issue. Just for the sake of other users that might experience the same, in my case the problem was another application running in the background, Trusteer Endpoint.
I got it by following a suggestion from another forum:
- open a CMD window by right clicking on the command prompt icon and selecting "Run as Administrator"
- type
tasklist /m user32.dll

this shows all applications that are accessing the user32.dll library. In my case I noticed that Trusteer was using that DLL so I disabled it and ran the game. It worked!
Hope this can help other players in my same situation.
Cheers!!!
avatar
tulkas2012: i LOVE U!

Thank you so much!!
I tried that but Trusteer isn't showing. I get the error in the attached file. I've got the game working once by uninstalling and then reinstalling the game. This worked only once though.
Attachments:
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GstKat: Hi Hickory,

you are right but I have problems with this game only! Does it use that dll in a different way?
Anyway I've run a lot of tests and finally found what was the issue. Just for the sake of other users that might experience the same, in my case the problem was another application running in the background, Trusteer Endpoint.
I got it by following a suggestion from another forum:
- open a CMD window by right clicking on the command prompt icon and selecting "Run as Administrator"
- type
tasklist /m user32.dll

this shows all applications that are accessing the user32.dll library. In my case I noticed that Trusteer was using that DLL so I disabled it and ran the game. It worked!
Hope this can help other players in my same situation.
Cheers!!!
avatar
Isham129: not able to find the trusteer thing. plz help
I had the same problem, just opened trusteer and deactivated it.
Then the game launched.

Thank you
Hello!
I have problem starting the game "The Witcher 3". I tried with user32.dll but I cannot find Trusteer Endpoint. Which of these programs I should disable?
I'll be thankful if someone could help me.
Attachments:
witcher2.png (17 Kb)
withcer1.png (69 Kb)
Hi there
Problem comes after 1 week not playing witcher III and getting new graphic driver on my 1060 6g, problem is that, the game di actually started every time, but it stays on panel (the bottom of screen where you have for example chrome, steam discord...) and every time i click on it cause i want to on full screen it goes back to panel
I tried unninstal game, verify/repair ... not working
Please help, thanks