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I finally sit down to play Witcher 3 this October now that I have some free time, and wow -- it says I don't own the game anymore! Great! "You do not own a valid copy of this game -- Update failed E6"

If I don't own a copy of the game, then how did I have 16h 17m of Game Time prior to now?

Throwing the discs into my comp didn't make GOG realize their mistake--it still won't launch. The "play" button is greyed out. See pic attached.

They are being sooooo slow to respond to my inquiry. I want to play this masterpiece. Please help me!!
Post edited October 13, 2020 by Turin_Horse
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Turin_Horse: Throwing the discs into my comp didn't make GOG realize their mistake--it still won't launch. The "play" button is greyed out.
For reasons of clarification:

You own a legal harddisc-copy of the game and didn't get it from a friend/other person who used it already.

If so then you own a code. Insert it here:

https://www.gog.com/redeem

What happens?
Hi -- yes I have a legally bought copy of the game that my Polish relatives gave me for Christmas many years ago. I installed the game maybe Winter 2016/2017 or something like that and have had no problems launching it through GOG until this week, in 2020.

Where would the code be? On a pamphlet inside the game disc? (when I installed it originally I just used the discs, no code)

Thanks
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Turin_Horse: Where would the code be?
I don't know anything about the polish version. In the german version I find it on the last page of the game instructions.
thank you ...i will look in the last page of the game instructions now

MY GOD ...........i think this worked
thank you my german brother Max
Post edited October 14, 2020 by Turin_Horse
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Turin_Horse: thank you ...i will look in the last page of the game instructions now

MY GOD ...........i think this worked
thank you my german brother Max
Hey guys can u help me too? i dont have any code or like that. i have like 59 hours on Witcher 3 and now i cant do it. the same problem as yours :( what to do