It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
I have Sync issues with the game, i finish the story with almost 96 hours, one day i uninstalled the game for a while, when I downloaded it again and played my level and equipment disappeared. EVERYTHING. I appear in the last place where I saved the game but with beginner equipment and level 8.

I NEED YOU HELP
avatar
chumelperaza: I have Sync issues with the game, i finish the story with almost 96 hours, one day i uninstalled the game for a while, when I downloaded it again and played my level and equipment disappeared. EVERYTHING.
Uninstalling the game should not have automatically deleted your save game data.
If I'm not mistaken, a backup copy of saves data stored in the cloud can be downloaded from Galaxy in the "Extras" section for the game.
avatar
chumelperaza: I have Sync issues with the game, i finish the story with almost 96 hours, one day i uninstalled the game for a while, when I downloaded it again and played my level and equipment disappeared. EVERYTHING.
avatar
dr.schliemann: Uninstalling the game should not have automatically deleted your save game data.
If I'm not mistaken, a backup copy of saves data stored in the cloud can be downloaded from Galaxy in the "Extras" section for the game.
yeah i did that, but it still doesn't work, the download progress only looks blue and with the symbol -/- MB
avatar
dr.schliemann: Uninstalling the game should not have automatically deleted your save game data.
If I'm not mistaken, a backup copy of saves data stored in the cloud can be downloaded from Galaxy in the "Extras" section for the game.
avatar
chumelperaza: yeah i did that, but it still doesn't work, the download progress only looks blue and with the symbol -/- MB
That might imply there is nothing in the cloud. Are you sure you have never disabled cloud saving in Galaxy?

Anyway save game data are stored in %USERPROFILE%\Documents\The Witcher 3\gamesaves\, is there anything in this directory?
avatar
chumelperaza: yeah i did that, but it still doesn't work, the download progress only looks blue and with the symbol -/- MB
avatar
dr.schliemann: That might imply there is nothing in the cloud. Are you sure you have never disabled cloud saving in Galaxy?

Anyway save game data are stored in %USERPROFILE%\Documents\The Witcher 3\gamesaves\, is there anything in this directory?
Yeah, i never disabled the cloud Sync in Galaxy, But i dont have that folder there´s nothing :( i search it in WIn+R
Its very strange cuz The launcher do the Save, I always saw the logo "Save" when i was close the game