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I'm not sure if this should go to support or not? Currently sat here quietly fuming...

I spent two days trying to download Witcher 3 via GOG's website. It would nearly finish each 4GB file then just freeze and never complete it. Seeing my monthly data allowance disappear with nothing to show for it made me switch options. I installed GOG Galaxy and installed Witcher 3 that way. It took 3 days on and off because of the size of the game (I couldn't have it downloading while I was using the PC).

Tonight it is finally downloaded, dlc installed, I read the manual, I sat down to play it...

Then I click play in GOG Galaxy and get the message:

"GPU does not meet minimal requirements. Support for DirectX11 is required."

WTF?

I used the "verify" option - all fine there.

I have DX11 installed on my PC - see attached image.

So what's goign on? Why does the software fail, saying I need some other piece of software that has been on my PC for ages? The check Witcher 3 does must be faulty. How can I get round this?

Sorry, I'm pretty mad at the moment. After days of looking forward to it and setting aside an evening to play, some silly check has halted it. My friend started playing on his console, we were going to talk through the encounters and so on, but he is already days ahead after the download delays, so one of the things I'd looked forward to won't quite work out now.
Attachments:
dx11.jpg (146 Kb)
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You have DirectX11 software. If your GPU isn't capable of using it however, then you're out of luck. If you can't download a game and use your PC at the same time, it sounds old.

What is your GPU (click on the display tab of your dxdiag)?
You need to make sure you meet the minimum requirements for the game before you buy it. You will not be entitled to a refund if you don't.

Good luck.
Thanks.

The download thing is to do with my broadband connection - downloading big games means web browsing and email become really slow. It's just a bottleneck of download speeds in a rural area.

I pre-ordered Witcher 3 ages ago (June 2014!), purely to support the developers. I have no idea if the specs were even finalised then.

My GPU is a
NVIDIA GEFORCE 9800GT PCI EXPRESS

The Witcher 3 minimum system requirements currently say:
Nvidia GPU GeForce GTX 660

I have no idea how they compare, but when I looked at the numbers and letters 9800GT seems better than GTX 660. If that's not the case then GOGs minimum specs need to give more information to help people decide if the game that will be coming out will run! I don't mind if it ran slower, or had all the effects turned off and at a low resolution such as 1024 x 768.
Post edited August 20, 2015 by kdgog
Sorry to be the bearer of bad news, but your vidcard will not cut it. It cannot run this game.
You do not meet the minimum specs. I upgraded my 9800GTX to a GTX 660Ti and the performance is about 3x better over all. Furthermore its not just about raw power as the 9800 lacks the ability to process some of the calls made by the game properly. You will not be able to run this game with your current GPU.
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kdgog: I have no idea how they compare, but when I looked at the numbers and letters 9800GT seems better than GTX 660. If that's not the case then GOGs minimum specs need to give more information to help people decide if the game that will be coming out will run! I don't mind if it ran slower, or had all the effects turned off and at a low resolution such as 1024 x 768.
What do you expect them to do, make a checklist of every piece of hardware and configuration that the game runs on and how it performs?

Naming the least powerful nvidia and radeon cards required is more than enough for the average user to ascertain whether their machine will be able to run it. Even if someone is not familiar with hardware specifics it's really easy to google a comparison between their own card and the listed one.

http://gpuboss.com/gpus/GeForce-GTX-660-vs-GeForce-GT-9800
Yes unfortunately your GT9800 is limited to DX10 and therefore not supported.

The minimum GTX660 is 4 generations newer that your GT9800.
(8800/9800 series -> 2xx series -> 4xx series -> 5xx series -> 6xx series)

The 9800 is a videocard from 2008, which is based on tech from 2006. Don't expect to run new games well or at all on hardware that's more than 8 years old.

Your CPU is fine though, so maybe a videocard upgrade would be a good idea.
Post edited August 21, 2015 by Gromuhl
Oh great. First game I've not been able to run...

Serious question: when I bought the game in June 2014 were the system specs even available? I've tried to find what they were listed as at the time by searching Google for Witcher 3 specs / requirements, and limiting the date range to May-June 2014. All results that come up seem to be just speculation, and one mention in a forum said they hadn't been announced yet. If that's the case then the game was being sold with no way of knowing for sure whether you could play it. Anybody know?

This is the second time ever that I have pre-ordered a game, in both cases wanting to support a developer, and in both cases having an incredibly frustrating experience. There's a lesson for me there.
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kdgog: Oh great. First game I've not been able to run...

Serious question: when I bought the game in June 2014 were the system specs even available? I've tried to find what they were listed as at the time by searching Google for Witcher 3 specs / requirements, and limiting the date range to May-June 2014. All results that come up seem to be just speculation, and one mention in a forum said they hadn't been announced yet. If that's the case then the game was being sold with no way of knowing for sure whether you could play it. Anybody know?

This is the second time ever that I have pre-ordered a game, in both cases wanting to support a developer, and in both cases having an incredibly frustrating experience. There's a lesson for me there.
Specs were released about a month before the game was.
I feel for your issue - but you do have to understand that if you buy a new game that you will be taking a big chance trying to play it on a 10 year old computer. That's not the developers fault - they all desire to try to the latest eye-candy available for their games, so they will take advantage of state of the art hardware.

With the notable exception of a pong re-release...
Thanks everyone. It's been a frustrating evening, and I've just spent the last two hours working out what graphics cards my motherboard can take, what connectors it has, what the relationship between PCI-e 1.0, 2.0, 3.0, x1, x8, x16 is, how numbering works on Nvidia cards, what TI means at the end, what the difference is between GT and GTX and so on. I'm a bit clearer but not much. I'm a bit sour that GOG don't link to basic advice on any of this from the game specs. Also that you install a game, which took days, but only then when you run it does it tell you that you haven't got the right hardware. I wish it had checked that at the start...

I _think_ a Gigabyte NVIDIA GeForce GTX 750 Ti 2GB will work on my ASUS P7P55D PRO, perhaps just not at full speed. I hope so anyway, since after two hours I am going number blind and am still confused about a lot of it.

What's weird is that with previous PCs I have seen the changes coming. With my 486, with my P233 and so on, I would play new games and see the PC start to struggle; I'd lower settings, get by, just, but know it was time to upgrade. However I have probably played about 50-100 games in the last year, including many new ones, and never even had slowdown problems, so it grates a bit to be suddenly told that I can't play a game on my PC unless I upgrade. I'm sure they could have programmed it so you could lose fancy effects and resolutions and still be able to play it.

It's late, I'm grumpy, thanks again to all who tried to help.
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kdgog: Thanks everyone. It's been a frustrating evening, and I've just spent the last two hours working out what graphics cards my motherboard can take, what connectors it has, what the relationship between PCI-e 1.0, 2.0, 3.0, x1, x8, x16 is, how numbering works on Nvidia cards, what TI means at the end, what the difference is between GT and GTX and so on. I'm a bit clearer but not much. I'm a bit sour that GOG don't link to basic advice on any of this from the game specs. Also that you install a game, which took days, but only then when you run it does it tell you that you haven't got the right hardware. I wish it had checked that at the start...

I _think_ a Gigabyte NVIDIA GeForce GTX 750 Ti 2GB will work on my ASUS P7P55D PRO, perhaps just not at full speed. I hope so anyway, since after two hours I am going number blind and am still confused about a lot of it.

What's weird is that with previous PCs I have seen the changes coming. With my 486, with my P233 and so on, I would play new games and see the PC start to struggle; I'd lower settings, get by, just, but know it was time to upgrade. However I have probably played about 50-100 games in the last year, including many new ones, and never even had slowdown problems, so it grates a bit to be suddenly told that I can't play a game on my PC unless I upgrade. I'm sure they could have programmed it so you could lose fancy effects and resolutions and still be able to play it.

It's late, I'm grumpy, thanks again to all who tried to help.
It's more about functions than raw power. Those functions are basic parts of the rendering engines these days. It would be a tremendous and tedious task to create the game in two separate but similar engines as in many cases it's not just toggling a flag on or off. Most people I know found out about this the hard way on Dark Souls II.
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paladin181: It's more about functions than raw power. Those functions are basic parts of the rendering engines these days. It would be a tremendous and tedious task to create the game in two separate but similar engines as in many cases it's not just toggling a flag on or off. Most people I know found out about this the hard way on Dark Souls II.
Ah. Things have changed a lot since the days of Doom, where you could just halve the resolution to make it playable...
:-)
Post edited August 21, 2015 by kdgog
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kdgog: Ah. Things have changed a lot since the days of Doom, where you could just halve the resolution to make it playable...
:-)
Check out my Voodoo 5. It's got this sleek new thing called ANTI ALIASING. I can even run games in 1024x768!

WHOA......
Make sure your CPU and RAM are up to it also, this game with gobble through an awful lot of resources. If you're in to your games, its a lot of overlay, but you might consider motherboard, CPU, RAM and GPU upgrade. Its a lot of expense, granted, but games are just going to get more demanding now we are in to the next console generation and a lot of developers aren't like CDPR and don't even attempt to optimise on PC properly.
Post edited August 21, 2015 by elfergos