I'm using a Logitech F710 and the controls are messed up. Look up is RB, look down is start and the the d-pad makes me turn right if I push up. X is confirm and Y activates contact mode but A, B, LB and the triggers do nothing.
There's no option in the game to rebind my controls and the game's text assumes I'm using keyboard and mouse.

Before starting the game unplug the controller, switch to D Input on the back of the controller, plug it in, then start the game. LB and LR should control Look Up/Look Down now. B is now the accept button instead of X, and A is back instead of B. Also be sure the controls setting in game is Original, not WASD.