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The sound track is working for me.
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Saddestpanda: The sound track is working for me.
You have your soundtrack codes?

I don't my page is still blank.

Hey GOG... How the **** is that even possible, what do you do, hand them out individually? Go around everyone's account, pasting in the codes by hand?

Why the hell can there possibly be a situation where someone has codes and someone doesn't? Are you telling me that this isn't automated?... This is all pre-order stuff.. by it's very nature YOU GET NOTICE.

I can see no-one having it on time..but some yay, and some nay.. WTF? You DON'T have a system in place that scans your system for accounts that are eligible and hands this stuff out in a block? Does it do it in bits? (Hours apart seemingly) Don't the accounts have underlying flag code that is effectively "Show pre-order bonus? Y/N".. Isn't your system set up in a way to "do scan and apply"?

This goes beyond not actually having the stuff yet.. It's simply incredulous that this kind of thing still happens

...Also, I notice that it's an American account that has it.. What the F*** is going on there? .No offense Saddestpanda but this is a European company.. I don't see Americans getting it first unless they are specifically being catered to first.. in which case.. WTF?
Post edited August 20, 2015 by Tormentfan
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Saddestpanda: The sound track is working for me.
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Tormentfan: You have your soundtrack codes?

I don't my page is still blank.

Hey GOG... How the **** is that even possible, what do you do, hand them out individually? Go around everyone's account, pasting in the codes by hand?

Why the hell can there possibly be a situation where someone has codes and someone doesn't? Are you telling me that this isn't automated?... This is all pre-order stuff.. by it's very nature YOU GET NOTICE.

I can see no-one having it on time..but some yay, and some nay.. WTF? You DON'T have a system in place that scans your system for accounts that are eligible and hands this stuff out in a block? Does it do it in bits? (Hours apart seemingly) Don't the accounts have underlying flag code that is effectively "Show pre-order bonus? Y/N".. Isn't your system set up in a way to "do scan and apply"?

This goes beyond not actually having the stuff yet.. It's simply incredulous that this kind of thing still happens
Could be region favour, I mean it's meant to be out by 5pm PMT. But for me it is nearly the 21st, as my countdown clock expired around 6am. You can imagine how frustrating that is. 16 hours since the clock expired and no dice for this chummer.

Edit for update check.
got anew timer that says. 4 hours and 15 mins or so. Anyone else got an updated timer?
Post edited August 20, 2015 by GarrettStrife
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Tormentfan: You have your soundtrack codes?

I don't my page is still blank.

Hey GOG... How the **** is that even possible, what do you do, hand them out individually? Go around everyone's account, pasting in the codes by hand?

Why the hell can there possibly be a situation where someone has codes and someone doesn't? Are you telling me that this isn't automated?... This is all pre-order stuff.. by it's very nature YOU GET NOTICE.

I can see no-one having it on time..but some yay, and some nay.. WTF? You DON'T have a system in place that scans your system for accounts that are eligible and hands this stuff out in a block? Does it do it in bits? (Hours apart seemingly) Don't the accounts have underlying flag code that is effectively "Show pre-order bonus? Y/N".. Isn't your system set up in a way to "do scan and apply"?

This goes beyond not actually having the stuff yet.. It's simply incredulous that this kind of thing still happens
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GarrettStrife: Could be region favour, I mean it's meant to be out by 5pm PMT. But for me it is nearly the 21st, as my countdown clock expired around 6am. You can imagine how frustrating that is. 16 hours since the clock expired and no dice for this chummer.

Edit for update check.
got anew timer that says. 4 hours and 15 mins or so. Anyone else got an updated timer?
Yeah, I have new timer.. it's only been posted within the last few minutes..

..and it's become obvious that it IS region favour.. an American account gets pre-order stuff before Europe and yet it's a European company?.. That stinks like a week old corpse.

Suck's that's it's nearly 21st for you :(, although it's not far of for me either. This kinda bullshit has to stop.
FWIW, I'm in Seattle and cannot download the soundtrack yet. Believe, I've been trying, too.

Like yourselves, my timer went away for hours and hours and suddenly came back with the same message lacking a promo code or an ability to download the soundtrack. It says the full game will be available in about 4 hours though, so I'm done compulsively checking for a while.
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Witch2Gog6: FWIW, I'm in Seattle and cannot download the soundtrack yet. Believe, I've been trying, too.

Like yourselves, my timer went away for hours and hours and suddenly came back with the same message lacking a promo code or an ability to download the soundtrack. It says the full game will be available in about 4 hours though, so I'm done compulsively checking for a while.
So it's not even consistent there either? :<

Just so you know, I wasn't having a go at Americans in general, I was having a go at a system where this kind of selective stupidity happens.
Post edited August 20, 2015 by Tormentfan
Good to know. Also, FWIW, I suspect Saddestpanda did not download the soundtrack via GOG.com. They haven't confirmed when asked directly, have they?
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Witch2Gog6: Good to know. Also, FWIW, I suspect Saddestpanda did not download the soundtrack via GOG.com. They haven't confirmed when asked directly, have they?
Yeah, it's not available via GoG yet. Kickstarter Backers have a rewards website to get digital rewards, The soundtrack is downloadable there, but out of many thousands of accounts, a few have problems the customer support has to fix.
Ah, that would make sense. Unfortunately, I did not Kickstart this so have no way of confirming. I assume you're right.

A few (4?) more hours to go ...
So he didn't even get it here but posts here to say 'everything's fine'??? Is this definite?

Good grief :<

For clarity.. I have no problems with backers getting if first.
Post edited August 20, 2015 by Tormentfan
Yeah, this has been been a bit unprofessional from GOG (the flawed timer and the false notice about the downloadable soundtrack) but then again on their website HBS had previously stated that the game will officially release on 20/08/2015 10:00 PST.

GOG should have corrected the timer according to this earlier, but as long as I will get what I had paid for at the official time of release I will see no reason to complain. I personally just got bit concerned as to what to expect with regards to the availability of the actual game because of the "false alarm" about the soundtrack.
It's not definite, no. No way to tell, and I don't expect we ever will since Saddestpanda is still offline and posts here about as frequently as I do. Maybe "The sound track [sic] works for me" means they've heard it or parts of it elsewhere and are enjoying it? Who knows?


Agreed, szablev.

The timer disappearing and the possibility of getting access to even a little content early put me in a tailspin.

I think someone should have been reading the boards and responding to us, but what do I know? Maybe they don't take this release as seriously as I do ... ;)
Post edited August 20, 2015 by Witch2Gog6
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Witch2Gog6: It's not definite, no. No way to tell, and I don't expect we ever will since Saddestpanda is still offline and posts here about as frequently as I do. Maybe "The sound track [sic] works for me" means they've heard it or parts of it elsewhere and are enjoying it? Who knows?

Agreed, szablev.

The timer disappearing and the possibility of getting access to even a little content early put me in a tailspin.

I think someone should have been reading the boards and responding to us, but what do I know? Maybe they don't take this release as seriously as I do ... ;)
* We do..
I downloaded my soundtrack yesterday from
https://shadowrun-hong-kong.backerkit.com/backer/digital_rewards
but that's for kickstarter backers.

Think steam customers could also register their game earlier (and predownload too?), registering as soon as I have the key would be something I'd have expected from gog also.
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Witch2Gog6: It's not definite, no. No way to tell, and I don't expect we ever will since Saddestpanda is still offline and posts here about as frequently as I do. Maybe "The sound track [sic] works for me" means they've heard it or parts of it elsewhere and are enjoying it? Who knows?

Agreed, szablev.

The timer disappearing and the possibility of getting access to even a little content early put me in a tailspin.

I think someone should have been reading the boards and responding to us, but what do I know? Maybe they don't take this release as seriously as I do ... ;)
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Tormentfan: * We do..
I stand, duly, corrected.

P.S. PS:Torment = one of the best cRPGs I've played in almost 40 years of video gaming.
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Jarmo: I downloaded my soundtrack yesterday from
https://shadowrun-hong-kong.backerkit.com/backer/digital_rewards
but that's for kickstarter backers.

Think steam customers could also register their game earlier (and predownload too?), registering as soon as I have the key would be something I'd have expected from gog also.
Jarmo, I think you're implying that Steam already gave access to some content that is not available at GOG?

I don't see that, but I'm also one of those who 100% boycotts Steam, so I don't have an account to log in and fully confirm.

Please clarify what you mean?
Post edited August 20, 2015 by Witch2Gog6