Psychonauts crashes on me when I try to start "Basic Braining". I select the "I'm ready, Coach" option, the camera switches back to Coach, and then it crashes just when it should start the video of Coach taking off his helmet and opening the door into his head. Has anyone else had this problem? Alternatively is there any way to get the game to not bother with those little videos?

I'm running Windows 7, 64 bit, with an ATI Radeon HD 4250 graphics card on a 1600 by 900 monitor. Changing graphics settings in Psychonauts doesn't fix the problem.

Try making a new save in a different slot and load/progress from there.

I tried starting a whole new game and it had no effect (same problem at the same point). I just updated my graphics drivers and I'm reinstalling the game from scratch. If I have the problem again I'll try a new save rather than a new game and see if that makes a difference.

EDITED TO ADD: the problem seems to be gone now, thanks.

I managed to complete Basic Braining just fine, but the game crashes when trying to enter the Brain Tumbler. The cutscene starts, freezes and then the game exits to desktop. Nice.

Saving/loading in a different slot didn't help, neither fiddling with the graphics options. A shame, since Psychonauts seemed like an interesting game.

Any tips? I really wouldn't like to restart the game and lose all my current progress. I'm running this on Windows 7 (32-bit).

The only thing I did that you haven't done is update my graphics drivers. If you feel up to it, that's all I can suggest.

I did try updating my graphic drivers. Sadly, it didn't fix the problem. Guess I'll just have to pass this one up, then.

EDIT: Ha, came up with an alternative solution! I just used a save game editor to skip the cutscene and go straight to next level. Hopefully there'll be no more freeze points in the game.

If anyone else needs the editor, it can be found here:

http://quick.mixnmojo.com/software

I'm getting this sort of crash on quite a few of the cutscenes. It first happened when I got to the end of Basic Braining, at the point where you attempt to look behind the Coach's curtain. It somehow went away by itself. I don't know how. The second such crash happened at the start of the Brain Tumbler cutscene. I had to use a savegame editor to get past that (thanks allukka, for that). Now I'm getting another one at the cutscene just before going into the max speed setting for spawning Censors in Sasha's mind.

Interestingly, however, the faulting module for me is kernel32.dll. Here is the error log from the Vista Event Viewer:

Faulting application Psychonauts.exe,
version 1.0.4.0,
time stamp 0x431e0137,
faulting module kernel32.dll,
version 6.0.6001.18215,
time stamp 0x4995344f,
exception code 0x40010006,
fault offset 0x0002f328,
process id 0x14d0,
application start time 0x01cbdba3625b3f8a.

Upgrading my drivers has not helped. I use a Radeon HD 4870 and have the latest 11.2 drivers. Vista x64 Business is my operating system.

UPDATE: THIS IS NOW FIXED. All I had to do was run the program in Compatibility mode for Win 98. No more crashes anywhere now.

I found that using/forcing V-sync put an end to the crashes.