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Prodigy TacticsHelp with Several Problems (2 posts)(2 posts)
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Posted October 01, 2018
Okay so I launch the game and it opens up, with a very bad resolution everything seems blurry, You would say just go to the setting and change them, but somehow my mouse cant go past the full screen :o so I cant actually click the settings. And when I click the tutorials or play offline it randomly crashes. :cc welp.

Okay so I tried adding an screenshot so you guys could see the limit of my mouse and it only comes out like that half, maybe its the game only recognizing that little square? I have no idea how to fix this, Im thinking its some resolution problem. How can I fix this? and the random crashes when I click any kind of game mode? Does it has to do with the resolution thing?
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Posted October 02, 2018
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TuxedoRabbit: Okay so I launch the game and it opens up, with a very bad resolution everything seems blurry, You would say just go to the setting and change them, but somehow my mouse cant go past the full screen :o so I cant actually click the settings. And when I click the tutorials or play offline it randomly crashes. :cc welp.

Okay so I tried adding an screenshot so you guys could see the limit of my mouse and it only comes out like that half, maybe its the game only recognizing that little square? I have no idea how to fix this, Im thinking its some resolution problem. How can I fix this? and the random crashes when I click any kind of game mode? Does it has to do with the resolution thing?
Hi! Unfortunately, this is a known issue, we are looking for a fix. You may try the temporary solution:

Did you set your desktop zoom level to something else than 100% ? Unreal Engine does not detect correctly the maximum full screen resolution.

With this setting, Windows gives programs fake coordinates where one fake pixel may correspond to more than one actual pixel. So it also reports a fake desktop size with less pixels. Unreal Engine use those fake values to see available full screen resolutions, but in (real) full screen mode, those values are treated as real pixels hence the higher res are not supported.

For now, there are two workarounds :
- set the zoom to 100%;
- play in windowed or borderless mode. The fake pixels are converted back into real pixels.

The game supports 2560x1440 and 3840x2160 modes. If we find a workaround it will be included in a future version.
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This is my favourite topic
Community
Prodigy TacticsHelp with Several Problems (2 posts)(2 posts)
(2 posts)