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I've been unable to get the game to launch on my new laptop; it loaded properly on my older computer. However, now the game won't get beyond the Obsidian Entertainment logo before it stops and goes back to the desktop. There are no errors or other indications as to why this happened.

I've tried several of the troubleshooting suggestions. I've installed and run the game both through GOG Galaxy and by downloading the installation files directly from the website. I've tried installing and running normally and as an administrator. I've updated my graphics drivers. However, none of these efforts have worked.

The curious thing is that the game DID load on one occasion. After downloading the installation files from the website, I installed the game and it loaded up the title menu. However, it hasn't happened again. I've had this same problem with Pathfinder: Kingmaker, with the same situation of the game working once and then not again.

Is it possible that my antivirus software is causing problems? Here are the basic specs of my laptop; could any of this be the cause of the trouble and, if so, is there a fix?

Computer: Lenovo Yoga 7 14ITL5
Processor: 11th Gen Intel Core i5-1135G7
12GB RAM
Operating System: 64-bit Windows 10 Home, build 19041.746
Internal graphics card, Intel Iris Xe Graphics
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theycallmeboy: I've been unable to get the game to launch on my new laptop; it loaded properly on my older computer. However, now the game won't get beyond the Obsidian Entertainment logo before it stops and goes back to the desktop. There are no errors or other indications as to why this happened.

I've tried several of the troubleshooting suggestions. I've installed and run the game both through GOG Galaxy and by downloading the installation files directly from the website. I've tried installing and running normally and as an administrator. I've updated my graphics drivers. However, none of these efforts have worked.

The curious thing is that the game DID load on one occasion. After downloading the installation files from the website, I installed the game and it loaded up the title menu. However, it hasn't happened again. I've had this same problem with Pathfinder: Kingmaker, with the same situation of the game working once and then not again.

Is it possible that my antivirus software is causing problems? Here are the basic specs of my laptop; could any of this be the cause of the trouble and, if so, is there a fix?

Computer: Lenovo Yoga 7 14ITL5
Processor: 11th Gen Intel Core i5-1135G7
12GB RAM
Operating System: 64-bit Windows 10 Home, build 19041.746
Internal graphics card, Intel Iris Xe Graphics
Surprising to me, your GPU should run the game on the lower settings. Your AV could so easiiy be the issue so try whitelisting the .exe file.
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theycallmeboy: I've been unable to get the game to launch on my new laptop; it loaded properly on my older computer. However, now the game won't get beyond the Obsidian Entertainment logo before it stops and goes back to the desktop. There are no errors or other indications as to why this happened.

I've tried several of the troubleshooting suggestions. I've installed and run the game both through GOG Galaxy and by downloading the installation files directly from the website. I've tried installing and running normally and as an administrator. I've updated my graphics drivers. However, none of these efforts have worked.

The curious thing is that the game DID load on one occasion. After downloading the installation files from the website, I installed the game and it loaded up the title menu. However, it hasn't happened again. I've had this same problem with Pathfinder: Kingmaker, with the same situation of the game working once and then not again.

Is it possible that my antivirus software is causing problems? Here are the basic specs of my laptop; could any of this be the cause of the trouble and, if so, is there a fix?

Computer: Lenovo Yoga 7 14ITL5
Processor: 11th Gen Intel Core i5-1135G7
12GB RAM
Operating System: 64-bit Windows 10 Home, build 19041.746
Internal graphics card, Intel Iris Xe Graphics
avatar
RaztheDestroyer: Surprising to me, your GPU should run the game on the lower settings. Your AV could so easiiy be the issue so try whitelisting the .exe file.
I am running an HP Pavillion Laptop 15 with Intel Core i7 (12th Gen) and (2) Graphics Cards (NVIDIA MX550 and Intel Iris Xe Graphics Card). This is my newer Laptop, and I also have an older HP Pavilion running Intel Core i7 (8th Gen) with (2) Graphics Cards (NVIDIA MX250 and Intel UHD Graphics 620). Like yours, all my games play fine on the old computer. On the new one, I do run into issues. Through my own testing, I have found that the issue lies with the Intel Iris Xe Graphics Card. I have updated all drivers including the Intel Iris Xe Graphics Card (Driver Version 30.0.101.1660 released 3/18/2022) on the new Laptop. The only work-around that I know of to allow all games to play without issue, is to disable the Intel Iris Xe Graphics Card. I presume that this could eventually be fixed, if Intel releases an updated driver that addresses the problem. Until then, my work-around seems to be the only option.