The game won't run from either the Galaxy app or icon. If I click the play button in the app it won't start and from the icon I get a message that says 'This app can't run on your PC'

Anyone else run into this?

*I can get the game to play fine if I add it to ScummVM and run it from there*

Hi, ScummVM Team member here.

The last update on Riven was on July 3rd, but we haven't changed anything that would prevent the application from running, just tweaking a few settings and improving the language handling. Have you tried reinstalling the game?

I also cannot confirm this on my end on Windows 10, build 17134.137).

@AJBeals if it still does not work after reinstalling can you try these things, separately:

1. Running the program as admin
2. Enable app side-loading
3. Disable SmartScreen

Further details of these are given in https://appuals.com/fix-this-app-cant-run-on-your-pc-error-message-on-windows-10/

Please comment about what ended up working for you.

I had the same problem. Reinstallation showed then that my virus protection program didn't like the new launcher version that should have been installed during the update, and put it into quarantine. It was labeled as containing a gen.6 trojan virus ...

Same problem with Riven, but with a new installation. I'm using Norton Security version 22.14.2.13. Relevant security log entries are below.

Category: Resolved Security Risks
Date & Time,Risk,Activity,Status,Recommended Action,Path - Filename
7/14/2018 8:12:08 PM,High,launcher_riven.exe (Trojan.Gen.6) detected by Auto-Protect,Quarantined,Resolved - No Action Required,d:\gog\gog galaxy\games\riven - the sequel to myst\launcher_riven.exe

Category: Resolved Security Risks
Date & Time,Risk,Activity,Status,Recommended Action,Path - Filename
7/14/2018 8:12:07 PM,High,launcher_riven.exe (Heur.AdvML.C) detected by Auto-Protect,Quarantined,Resolved - No Action Required,d:\gog\gog galaxy\games\riven - the sequel to myst\launcher_riven.exe