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ALGUEM PODE ME EXPLICAR PORQUE O JOGO Middle-earth: Shadow of Mordor - Game of the Year Edition, FOI RESGATADO NO AMZON PRIME , APARECE QUANDO FOI RESGATADO MAIS NAO ESTA NA MINHA BIBLIOTECA, MAIS ALGUEM COM ESSE PROBLEMA
english please
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Carlos_Alberto35: ALGUEM PODE ME EXPLICAR PORQUE O JOGO Middle-earth: Shadow of Mordor - Game of the Year Edition, FOI RESGATADO NO AMZON PRIME , APARECE QUANDO FOI RESGATADO MAIS NAO ESTA NA MINHA BIBLIOTECA, MAIS ALGUEM COM ESSE PROBLEMA
To com o mesmo problema. Resgatei em 2022. Cheguei a instalar e jogar. Hoje, 24/09/2024, entrei aqui na GOG pra jogar novamente e me deparo com essa situação: o jogo não está na minha biblioteca.
Hello,

I'm currently redeeming the free games offered through Prime Gaming and using the provided "Claim Code" links to redeem them on GOG. However, after completing the process and clicking "Continue" on the GOG redemption page, the games are not appearing in my GOG library.

I’ve confirmed that I’m logged into the correct GOG account and completed the redemption steps as instructed. Could you please help me understand why the games are not showing up, or if there is any additional step I need to take?

Thank you in advance for your assistance.
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Tuxbhz: Hello,

I'm currently redeeming the free games offered through Prime Gaming and using the provided "Claim Code" links to redeem them on GOG. However, after completing the process and clicking "Continue" on the GOG redemption page, the games are not appearing in my GOG library.

I’ve confirmed that I’m logged into the correct GOG account and completed the redemption steps as instructed. Could you please help me understand why the games are not showing up, or if there is any additional step I need to take?

Thank you in advance for your assistance.
They usually take about 1 day to appear because many people are redeeming their codes. If you redeemed the code and it is still not in your library I recommend contacting GOG support
https://support.gog.com/hc/en-us/requests/new?form=orders&product=gog