It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
avatar
Lord_Kane: Update 02/09/2015

I have heard back from support and GoG's product team have been informed of the issues with PR.
If/When I hear from them I will inform them of this thread or hopefully they check the forum.
avatar
Splatsch: I sent them yesterday a small complement of information, with a link to this thread, explaining that we are detailing issues inside and temporary solution we found. I thought it could help them to have it for the beginning of the week !
avatar
DeadPoolX: ...
avatar
Splatsch: For Massive Assault, I took a look at the manual, and it's specified that hot-seat game cannot be saved (part 2.2 "Hotseat-game", p10). So may be it's "normal" ?
Please re-download the installer for Massive Assault: Phantom Renaissance :) It should fix what's ailing you :)

(file name: setup_massive_assault_phantom_renaissance_2.1.0.3.exe )
avatar
Splatsch: I sent them yesterday a small complement of information, with a link to this thread, explaining that we are detailing issues inside and temporary solution we found. I thought it could help them to have it for the beginning of the week !

For Massive Assault, I took a look at the manual, and it's specified that hot-seat game cannot be saved (part 2.2 "Hotseat-game", p10). So may be it's "normal" ?
avatar
JudasIscariot: Please re-download the installer for Massive Assault: Phantom Renaissance :) It should fix what's ailing you :)

(file name: setup_massive_assault_phantom_renaissance_2.1.0.3.exe )
:D Whoaow ! That's really fast, wasn't expecting this before some days ! Hurray !!!
Thank you ! (I'll put a small report here to confirm if things are fine on mine side)
*downloading*
avatar
Splatsch: I sent them yesterday a small complement of information, with a link to this thread, explaining that we are detailing issues inside and temporary solution we found. I thought it could help them to have it for the beginning of the week !

For Massive Assault, I took a look at the manual, and it's specified that hot-seat game cannot be saved (part 2.2 "Hotseat-game", p10). So may be it's "normal" ?
avatar
JudasIscariot: Please re-download the installer for Massive Assault: Phantom Renaissance :) It should fix what's ailing you :)

(file name: setup_massive_assault_phantom_renaissance_2.1.0.3.exe )
So.. refering to this post, I still have issues #4, 5, 6, shall I contact support ? (every other issues are solved ! ;))
avatar
JudasIscariot: Please re-download the installer for Massive Assault: Phantom Renaissance :) It should fix what's ailing you :)

(file name: setup_massive_assault_phantom_renaissance_2.1.0.3.exe )
avatar
Splatsch: So.. refering to this post, I still have issues #4, 5, 6, shall I contact support ? (every other issues are solved ! ;))
Yes, please. Also, it really, really helps if you let us know in your Support ticket any and all steps that you have taken to try and solve the problem on your own :) Also, please do mention that you have the latest installer version and give the file name of it so that our Support folks know that you have the very latest version of the game and installer :)

In short, the more relevant info we get from you and anyone else with a problem, the higher the chances that we can solve a problem :)
avatar
Splatsch: So.. refering to this post, I still have issues #4, 5, 6, shall I contact support ? (every other issues are solved ! ;))
avatar
JudasIscariot: Yes, please. Also, it really, really helps if you let us know in your Support ticket any and all steps that you have taken to try and solve the problem on your own :) Also, please do mention that you have the latest installer version and give the file name of it so that our Support folks know that you have the very latest version of the game and installer :)

In short, the more relevant info we get from you and anyone else with a problem, the higher the chances that we can solve a problem :)
Okay !
I'm doing this right now ! As always, thanks for answers and helpfulness ! :)

Edit : I contacted support.
For people who may encounter same situation as me even with the version "setup_massive_assault_phantom_renaissance_2.1.0.3.exe", here is the temporary solution :

Here are issues I'm encountering :
1) When I select the Career mode in Single player, I click on which side I want to choose and... it crash (always).
2) Briefings on campaign mode : I can't access them at all. When I begin a campaign, the briefing screen appears (without text) and is "skipped" automatically to load the mission.
3) No voices in training levels (voices who explain things to do etc..)

Solution (who worked for me) :
a) Copy/past your game installation folder (the folder "Massive Assault - Phantom Renaissance" located in "C:\GOG Games\") somewhere else than the place it was initially installed (I tried to past it on my desktop for example).
b) Delete the game installation folder (but haven't uninstalled the game from computer)
c) Cut/past the copied folder (in desktop) where installed folder originally was (in "C:\GOG Games\". The game should be working perfectly now.

I don't know WHY it's working, but for me it's working.
Post edited February 10, 2015 by Splatsch
Update 02/10/2015

GOG has released a update that has fixed the vast majority of the issues I reported in this thread, so I have removed the download links to my fixpack, if something new pops up I may create a new one.
Post edited February 11, 2015 by Lord_Kane
Thank you Lord Kane & Splatsch, it worked!. I can now play the game at last. Just started a World War game. :)

Edit: aw heck it just crashed. It did get further than before though and I was able to play a few rounds before it happened. I'll try again and hopefully it will be more stable this time.
Post edited February 11, 2015 by toker803
avatar
toker803: Thank you Lord Kane & Splatsch, it worked!. I can now play the game at last. Just started a World War game. :)

Edit: aw heck it just crashed. It did get further than before though and I was able to play a few rounds before it happened. I'll try again and hopefully it will be more stable this time.
Have you tried the latest installer provided by GOG ?
avatar
toker803: Thank you Lord Kane & Splatsch, it worked!. I can now play the game at last. Just started a World War game. :)

Edit: aw heck it just crashed. It did get further than before though and I was able to play a few rounds before it happened. I'll try again and hopefully it will be more stable this time.
avatar
Splatsch: Have you tried the latest installer provided by GOG ?
no not yet, I'll give it a try now though and hope for the best.
avatar
toker803: Thank you Lord Kane & Splatsch, it worked!. I can now play the game at last. Just started a World War game. :)

Edit: aw heck it just crashed. It did get further than before though and I was able to play a few rounds before it happened. I'll try again and hopefully it will be more stable this time.
avatar
Splatsch: Have you tried the latest installer provided by GOG ?
nope, no luck. Still crashes as soon as I enter career mode and World War :(. Never mind I think I'll give up on this game, but thanks for your help.
avatar
Splatsch: Have you tried the latest installer provided by GOG ?
avatar
toker803: nope, no luck. Still crashes as soon as I enter career mode and World War :(. Never mind I think I'll give up on this game, but thanks for your help.
I'm sorry to hear nothing really works for you :/
Are you sure this solution :

"a) Copy/past your game installation folder (the folder "Massive Assault - Phantom Renaissance" located in "C:\GOG Games\") somewhere else than the place it was initially installed (I tried to past it on my desktop for example).
b) Delete the game installation folder (but haven't uninstalled the game from computer)
c) Cut or past the copied folder (in desktop) where installed folder originally was (in "C:\GOG Games\"). The game should be working perfectly now. "

doesn't work for you ?
Have you tried to change the windows compatibility setting of the executable ? (may be can this help ?)

And you're welcome for the help :) It's always a pleasure to try to help !
Post edited September 01, 2015 by Splatsch
avatar
toker803: nope, no luck. Still crashes as soon as I enter career mode and World War :(. Never mind I think I'll give up on this game, but thanks for your help.
avatar
Splatsch: I'm sorry to hear nothing really works for you :/
Are you sure this solution :

"a) Copy/past your game installation folder (the folder "Massive Assault - Phantom Renaissance" located in "C:\GOG Games\") somewhere else than the place it was initially installed (I tried to past it on my desktop for example).
b) Delete the game installation folder (but haven't uninstalled the game from computer)
c) Cut or past the copied folder (in desktop) where installed folder originally was (in "C:\GOG Games\"). The game should be working perfectly now. "

doesn't work for you ?
Have you tried to change the windows compatibility setting of the executable ? (may be can this help ?)

And you're welcome for the help :) It's always a pleasure to try to help !
Thanks Splatsch for all your help, I tried all those things you had mentioned, but nothing seemed to work. My only other option I can think of is to reinstall and try again whenever I get round to doing a full system OS install (maybe when I finally upgrade to Win 10, i'll give it another bash). I dunno mate, maybe I have a virus on my computer or some system files aren't what they used to be anymore... well, stranger solutions have appeared before :). Thanks again though and I'll be sure to get this game working somehow, sometime in the future heh, Cheers!.
avatar
toker803: Thanks Splatsch for all your help, I tried all those things you had mentioned, but nothing seemed to work. My only other option I can think of is to reinstall and try again whenever I get round to doing a full system OS install (maybe when I finally upgrade to Win 10, i'll give it another bash). I dunno mate, maybe I have a virus on my computer or some system files aren't what they used to be anymore... well, stranger solutions have appeared before :). Thanks again though and I'll be sure to get this game working somehow, sometime in the future heh, Cheers!.
I don't remember, have you tried to instal/launch it with admin rights and this kind of things ? With my solution, if you copied the installed game folder on your desktop, have you tried to launch it with the .exe on the folder on your desktop ?
If nothing works, I won't be able to help more I'm afraid.
You are welcome :) I hope you'll find a way to play it soon ! Cheers ! :D
avatar
toker803: Thanks Splatsch for all your help, I tried all those things you had mentioned, but nothing seemed to work. My only other option I can think of is to reinstall and try again whenever I get round to doing a full system OS install (maybe when I finally upgrade to Win 10, i'll give it another bash). I dunno mate, maybe I have a virus on my computer or some system files aren't what they used to be anymore... well, stranger solutions have appeared before :). Thanks again though and I'll be sure to get this game working somehow, sometime in the future heh, Cheers!.
avatar
Splatsch: I don't remember, have you tried to instal/launch it with admin rights and this kind of things ? With my solution, if you copied the installed game folder on your desktop, have you tried to launch it with the .exe on the folder on your desktop ?
If nothing works, I won't be able to help more I'm afraid.
You are welcome :) I hope you'll find a way to play it soon ! Cheers ! :D
You know what Splatsch. I reinstalled this not too long ago and lo and behold it worked without any problem haha. Have no idea what had changed as all those previous attempts met with no success and I did nothing but install and run this time and there's been no problems since. It's still a pretty fun game :D
avatar
toker803: You know what Splatsch. I reinstalled this not too long ago and lo and behold it worked without any problem haha. Have no idea what had changed as all those previous attempts met with no success and I did nothing but install and run this time and there's been no problems since. It's still a pretty fun game :D
Ahah, computers XD
At least, you can enjoy it now ! :D Glad to hear it ! As long as it works, it's great.
I really like the game too, so have fun and play well ;)