I noticed someone else asked a similar question, but it wasn't really answered... I have the same problem every time I try to play the game (not launch the config) no window comes up or anything and my pc says Jade Empire has stopped working. Can anybody help please?

Could you supply more informations?

Windows xp/7/8?
installation path?

Do you launch the game from the Start Menu or through the file system?
Does it help if you run the game as administrator?

I am not sure if I can help. It might be a problem for Customer Support. They supply some tips here.

lol I was in a rush earlier but here's some more info. I have Win 7.( But when I start config it will say I have windows xp service pack 2). The game was installed into a folder on my desktop and I've ran as admin through shortcuts on my desktop, start menu and file system with no luck, I hope this will help you an thanks for your reply

That seems like an okay setup. I wouldn't personally install to a folder on the desktop, but it shouldn't be a problem.

I only have a couple of ideas, then:

Do your computer meet the minimum system requirements? Do you have some software installed, like a heavy antivirus program, that interferes with the running programs on your computer? Most Antivirus software can be disabled temporarily, so you could try running the game with antivirus disabled.

I do not think I can help you beside this. You should probably contact Customer Support. Please see the links I posted earlier:

Open the C:\GOG Games\Jade Empire\logs\d3d.log in a text editor (notepad will do) and post the content.

If the log contains the following two lines: ...Jade Empire does not find the configured and default display mode (resolution and refresh rate) while enumerating the display modes.

Open the C:\GOG Games\Jade Empire\JadeEmpire.ini with a text editor and change ScrW, ScrH, RefreshRate, and optionally Widescreen in the [Render] section to match your native desktop mode (run dxdiag and have a look at the display tab to find the current resolution and refresh rate). All the other relevant options (besides the Frame Rate Limit) can be changed with the in-game options.

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I'm running Jade Empire on Wine and had to setup a refresh rate of 50Hz instead of 60Hz (with DynamicTwinView enabled the binary NVIDIA driver uses the refresh rates as display mode indices when queried over the XRandR 1.1 interface):

Thanks for all your help, but I later found out that my pc didn't reach the requirements lol, thanks for the advice though