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So apparently I'm more unfamiliar with music than I thought because I can't tell what a verse is (or I'm misunderstanding the lines part or both). Well I can find the dictionary definition but that's not actually helping.

The hotline won't give me a helpful tutorial on the matter. Well the hotlines have been rather inconsistent on how specific they can get with their help.
This question / problem has been solved by thor84noimage
The bit that is repeated is the chorus (hint, there are two lines repeated). The 2nd verse starts immediately after the last line of the chorus.