Posted October 24, 2012

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland
Posted October 24, 2012

We updated the installer in February 2011. Perhaps your installer from 2010 may not be compatible with the patch we provide. Please download the installer and the patch and try patching the game after installation.
If any problems arise after a fresh download and install, please don't hesitate to write our Support department :D
Post edited October 24, 2012 by JudasIscariot

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland
Posted October 24, 2012

We updated the installer in February 2011. Perhaps your installer from 2010 may not be compatible with the patch we provide. Please download the installer and the patch and try patching the game after installation.
If any problems arise after a fresh download and install, please don't hesitate to write our Support department :D

If you have just recently downloaded the game's installer then all you need to do is download the patch. If not, then download the installer AND the patch. Let me know if I can be of anymore help :D
Post edited October 24, 2012 by JudasIscariot

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland
Posted October 24, 2012
Please send those screenshots along with your DxDiag to our Support department. With such specific error messages as those, this is a bit beyond me. Sorry I can't help you out more but rest assured we will do what we can :D

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland
Posted October 24, 2012
By the way, do you have any anti-virus software running while running the patch? If you have anything like Avast! or AVG running in the background, try running the patch with the anti-virus software disabled and see what happens. Thanks :D

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland
Posted October 24, 2012


I did send a report to the support dept with the jpegs and a DxDiag.
Post edited October 24, 2012 by JudasIscariot

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland

JudasIscariot
Thievin' Bastard
GOG.com Team
Registered: Oct 2008
From Poland
Posted December 05, 2012

"please make sure to unistall IL-2 Sturmovik and reinstall it after redownloading via browser."
I am not sure I understand this statement. What am I redownloading? I uninstall the game and them what do I do before installing the game again???
HAve you tried turning off UAC and your antivirus software? Also, in don2712's case he/she had an older version of the main installer for the game hence the reason I asked him/her to re-download the main installer for the game and patch via direct download i.e. through the browser instead of using the GOG Downloader as to eliminate possible problems.