Posted July 15, 2018
The devs gave more information on the problem that some players have with stuttering graphics. I'm putting it in a separate topic, so it is more likely to be noticed.
Fixing Stuttery Graphics
Some players have reported problems with Shawn's movement in the game or with the opening cinematic sequence. Most, but not all of these, have been players with very high-resolution displays or playing the game under Linux.
Fortunately, a player came up with a technical solution and posted it on Facebook. Here are the details:
I have found a fix for the slow mouse movement and choppy and stuttery animations and very slow and glitchy character movement you may be experiencing while playing Hero-U: Rogue to Redemption. These are caused by a problem outside of the game.
Misconceptions:
It has nothing to do with resolution.
It has nothing to do with bad code.
Steam overlay is not causing this.
Everything is caused by NVIDIA G-SYNC and high refresh rates!
---------------------------------------------------------------------------------
WINDOWS 10 FIX - NVIDIA GFX CARD
Right click the desktop click " NVIDIA Control Panel "
Under " Display " tab click on " Change resolution "
Change " Refresh rate " to 60Hz.
Scroll down and hit apply and accept all popup window prompts.
Under " Display " tab click on " Set up G-SYNC "
Untick the enable G-SYNC tickbox
Scroll down and hit apply and accept all popup window prompts.
PLAY THE GAME! Select any resolution you like on the pre-boot screen.
Once you are done playing you can change these back to your desired settings.
---------------------------------------------------------------------------------
WINDOWS 10 - RADEON FIX:
Right click the desktop click " Display settings "
Scroll down on the Display tab and click on " Advanced display settings "
Click on " Display adapter for Display 1 " (Or your preferred display)
Click on the " Monitor " tab on the popup window.
Change the " Screen refresh rate to " 60 Hertz " and hit apply, accept all prompts if there are any.
PLAY THE GAME! Select any resolution you like on the pre-boot screen.
Once you are done playing you can change these back to the desired settings.
(I haven't received any step-by-step directions for changing the refresh rate or GSYNC on Mac OS X or Linux systems, but there should be a similar process available. Also, this might not fix the problem for all players, but it should help most of the ones having graphics issues.)
Fixing Stuttery Graphics
Some players have reported problems with Shawn's movement in the game or with the opening cinematic sequence. Most, but not all of these, have been players with very high-resolution displays or playing the game under Linux.
Fortunately, a player came up with a technical solution and posted it on Facebook. Here are the details:
I have found a fix for the slow mouse movement and choppy and stuttery animations and very slow and glitchy character movement you may be experiencing while playing Hero-U: Rogue to Redemption. These are caused by a problem outside of the game.
Misconceptions:
It has nothing to do with resolution.
It has nothing to do with bad code.
Steam overlay is not causing this.
Everything is caused by NVIDIA G-SYNC and high refresh rates!
---------------------------------------------------------------------------------
WINDOWS 10 FIX - NVIDIA GFX CARD
Right click the desktop click " NVIDIA Control Panel "
Under " Display " tab click on " Change resolution "
Change " Refresh rate " to 60Hz.
Scroll down and hit apply and accept all popup window prompts.
Under " Display " tab click on " Set up G-SYNC "
Untick the enable G-SYNC tickbox
Scroll down and hit apply and accept all popup window prompts.
PLAY THE GAME! Select any resolution you like on the pre-boot screen.
Once you are done playing you can change these back to your desired settings.
---------------------------------------------------------------------------------
WINDOWS 10 - RADEON FIX:
Right click the desktop click " Display settings "
Scroll down on the Display tab and click on " Advanced display settings "
Click on " Display adapter for Display 1 " (Or your preferred display)
Click on the " Monitor " tab on the popup window.
Change the " Screen refresh rate to " 60 Hertz " and hit apply, accept all prompts if there are any.
PLAY THE GAME! Select any resolution you like on the pre-boot screen.
Once you are done playing you can change these back to the desired settings.
(I haven't received any step-by-step directions for changing the refresh rate or GSYNC on Mac OS X or Linux systems, but there should be a similar process available. Also, this might not fix the problem for all players, but it should help most of the ones having graphics issues.)
