客服请帮忙，有关申请退款的问题。, page 1 - Forum

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darren_ou

New User

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Registered: Feb 2018

From China, People's Republic of

Posted May 19, 2019

1

事情详细是这样的，前几天我同时买了 Shovel Knight: Treasure Trove 和Shovel Knight: Specter of Torment，我今天才开始玩，进入Shovel Knight: Treasure Trove，发现它的内容包含了Shovel Knight: Specter of Torment，所以我想退了多买了的Shovel Knight: Specter of Torment，两个游戏我都下了，能退吗？怎样退，我找不到申请退款的选项。谢谢。

Post edited May 19, 2019 by darren_ou

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kbnrylaec

Asuka Tanaka

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Registered: Nov 2011

From Taiwan

Posted May 20, 2019

2

darren_ou: 事情详细是这样的，前几天我同时买了 Shovel Knight: Treasure Trove 和Shovel Knight: Specter of Torment，我今天才开始玩，进入Shovel Knight: Treasure Trove，发现它的内容包含了Shovel Knight: Specter of Torment，所以我想退了多买了的Shovel Knight: Specter of Torment，两个游戏我都下了，能退吗？怎样退，我找不到申请退款的选项。谢谢。

直接找客服
https://support.gog.com/hc/zh-cn

这种情况，我猜应该是会退款的。不过我不是 GOG 官方人员，只是瞎猜。

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darren_ou

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Registered: Feb 2018

From China, People's Republic of

Posted May 21, 2019

3

darren_ou: 事情详细是这样的，前几天我同时买了 Shovel Knight: Treasure Trove 和Shovel Knight: Specter of Torment，我今天才开始玩，进入Shovel Knight: Treasure Trove，发现它的内容包含了Shovel Knight: Specter of Torment，所以我想退了多买了的Shovel Knight: Specter of Torment，两个游戏我都下了，能退吗？怎样退，我找不到申请退款的选项。谢谢。

kbnrylaec: 直接找客服
https://support.gog.com/hc/zh-cn

这种情况，我猜应该是会退款的。不过我不是 GOG 官方人员，只是瞎猜。

退了，客服处理速度挺快的。

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