It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
GOG GALAXY 2.0 discussionIs GOG Support working at all?(6 posts)(6 posts)
(6 posts)
Pages:
1
This is my favourite topic
Posted August 21, 2023
It's been almost 5 days and I haven't received a single response to the tickets I've submitted. I don't know if this is the right place to talk about this, but I don't think they're going to respond. This has been a platform I've really enjoyed using, I've had problems before and the GOG support team has always been there for me when I needed it, so I don't know what's going on with them.

Unfortunately, I'm having issues with the Galaxy and Fallout 4 Hi-Res Textures DLC... Guess I'll just have to deal with it.
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted August 21, 2023
avatar
Hades™: It's been almost 5 days and I haven't received a single response to the tickets I've submitted. I don't know if this is the right place to talk about this, but I don't think they're going to respond. This has been a platform I've really enjoyed using, I've had problems before and the GOG support team has always been there for me when I needed it, so I don't know what's going on with them.

Unfortunately, I'm having issues with the Galaxy and Fallout 4 Hi-Res Textures DLC... Guess I'll just have to deal with it.
Nope, there are issues with downloading games too, and they don't give a shit. Just how they operate apparently.
Posted August 21, 2023
avatar
Hades™: It's been almost 5 days
7 days is speedy for a first response.
Posted August 23, 2023
your first responce should be an email asking you to repeat everything you already told them in your ticket... as is the next 5 unless you select other

downloading games is because their servers are rented and crap... it doesn't help matters that they only man them during certain hours

for issues with Galaxy and Fallout 4 Hi-Res Textures DLC i'd try the Fallout forum before asking support unless you mean the actual Dlc is not listed in your account
Posted August 23, 2023
I tried it, but the problem seems to be with Galaxy. Dang it, I wish there was a way to delete the license for this DLC from my library... it just made everything worse.
Posted August 25, 2023
UPDATE: They just did as I asked and removed the DLC from my library. That instantly fixed the problem. (more than a week after... but I'm happy now!)
Post edited August 25, 2023 by Hades™
Pages:
1
This is my favourite topic
Community
GOG GALAXY 2.0 discussionIs GOG Support working at all?(6 posts)(6 posts)
(6 posts)