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GOG GALAXY 2.0 discussionI can't download any games from GOG 2.0(14 posts)(14 posts)
(14 posts)
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Posted May 27, 2022
Hello, I have a problem downloading games from GOG 2.0. Unfortunately, when I click the install button, the only thing that happens is a spinning wheel and so on for a long time until the GOG does not show the error "Server problem". I know I could download the installer via a browser, but I would like to play via GOG. In addition, it is about Cyberpunk which has a lot of files to download. I've tried everything from disabling the firewall to removing gog and his regedit registers.
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Posted June 03, 2022
high rated
I faced the same issue, and I was able to fix it by:

1. Completely close GoG Galaxy.
2. Disable IPv6 (search how to disable IPv6 in your OS online).
3. Open GoG Galaxy.

---

I figured this out by examining C:\ProgramData\GOG.com\Galaxy\logs\GalaxyClient.log which had the following error:

> [Error][ (0)] [TID 6132][galaxy_client]: An error occurred, Other, while performing request (requestId: 238) for URL '{redacted}' after 10003 ms. Exception: Timeout (connect timed out: [2001:1900:2318:1f03::2]:443), code=0
> [Error][ (0)] [TID 11820][galaxy_client]: Unable to get response for request url {redacted}. Response code Uninitialized.

You can see that the IP address shown there is IPv6, disabling it on my machine did the trick.
Post edited June 03, 2022 by marcogrcr
Posted November 25, 2022
I followed these instructions and can confirm that it does work on my machine after so many other forums. Thank you.
Posted November 30, 2022
avatar
marcogrcr: I faced the same issue, and I was able to fix it by:

1. Completely close GoG Galaxy.
2. Disable IPv6 (search how to disable IPv6 in your OS online).
3. Open GoG Galaxy.

...
This worked for me as well. Thanks so much!
Posted December 20, 2022
avatar
marcogrcr: I faced the same issue, and I was able to fix it by:

1. Completely close GoG Galaxy.
2. Disable IPv6 (search how to disable IPv6 in your OS online).
3. Open GoG Galaxy.

---

I figured this out by examining C:\ProgramData\GOG.com\Galaxy\logs\GalaxyClient.log which had the following error:

> [Error][ (0)] [TID 6132][galaxy_client]: An error occurred, Other, while performing request (requestId: 238) for URL '{redacted}' after 10003 ms. Exception: Timeout (connect timed out: [2001:1900:2318:1f03::2]:443), code=0
> [Error][ (0)] [TID 11820][galaxy_client]: Unable to get response for request url {redacted}. Response code Uninitialized.

You can see that the IP address shown there is IPv6, disabling it on my machine did the trick.
AFTER 3 HOURS OF SEARCHING FOR THE ANSWER I HAVE FOUND IT!!!!!! THANK YOU FROM THE BOTTOM OF MY HEART!!!
Posted December 22, 2022
I've had this same issue as of maybe a week ago and just found this post. Disabling IPv6 does allow the downloads to happen.

Interestingly enough, if I disable IPv4 with IPv6 enabled, GOG Galaxy can't connect to the internet at all.

Does GOG Galaxy not support IPv6? and since when?
Posted December 22, 2022
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Griffon0129: Does GOG Galaxy not support IPv6?
They have some problematic addresses in IPv6. If you want them to tackle the issue, you have to at least make them aware by opening a support ticket. The problem itself is nothing new, but not every user's GOG Galaxy will try connecting to the same servers.
Posted January 02, 2023
I just upgrade to a new PC and this fixed my issue with downloading game. Thank you!
Posted January 06, 2023
avatar
marcogrcr: I faced the same issue, and I was able to fix it by:

1. Completely close GoG Galaxy.
2. Disable IPv6 (search how to disable IPv6 in your OS online).
3. Open GoG Galaxy.

---

I figured this out by examining C:\ProgramData\GOG.com\Galaxy\logs\GalaxyClient.log which had the following error:

> [Error][ (0)] [TID 6132][galaxy_client]: An error occurred, Other, while performing request (requestId: 238) for URL '{redacted}' after 10003 ms. Exception: Timeout (connect timed out: [2001:1900:2318:1f03::2]:443), code=0
> [Error][ (0)] [TID 11820][galaxy_client]: Unable to get response for request url {redacted}. Response code Uninitialized.

You can see that the IP address shown there is IPv6, disabling it on my machine did the trick.
hello, i cannot for the life of me find ware or how to disable the ipv6. can someone please try and explain it. i am having this same exact problem!

nevermind i figured it out. it worked. thanks!!
Post edited January 06, 2023 by laubert75
Posted January 22, 2023
Thanks for this I had the same problem, works like a charm.
Posted January 29, 2024
a year ago i bought slime rancher 1 and later unistalled it beacuse i stopped pkaying now im trying to install it again but when i try a notification comes ''installation failed the game is no longer available'' did it got deleted? i tried to install it over and over again
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Posted January 30, 2024
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m4sk3dd: a year ago i bought slime rancher 1 and later unistalled it beacuse i stopped pkaying now im trying to install it again
E15 is a failure to uninstall the game. Try uninstalling it manually as described in the support article.

E7 means your system is incompatible, but I'd sooner suspect this is a misleading message stemming from the apparent botched installation.
Posted February 14, 2024
so i have windows 11, i have gog installed and 2 purchases already installed and ive played them. i try to download warhammer and it outright throws me a e3 fail to install no server access. i then go to windows firewall and GOG GAMES ISNT EVEN A OPTION TO ALLOW THROUGH! there is every other program, even blizzard has all their games properly programmed to list for allow or not in a firewall, this is horrid. there is simply no way to allow this through, and there is no customer service to contact. absolutely horrible gaming platform, im going to curse out the friend that reccommended it. yall literally stole my money.
Posted February 15, 2024
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rocksolid20030: so i have windows 11, i have gog installed and 2 purchases already installed and ive played them. i try to download warhammer and it outright throws me a e3 fail to install no server access. i then go to windows firewall and GOG GAMES ISNT EVEN A OPTION TO ALLOW THROUGH! there is every other program, even blizzard has all their games properly programmed to list for allow or not in a firewall, this is horrid. there is simply no way to allow this through, and there is no customer service to contact. absolutely horrible gaming platform, im going to curse out the friend that reccommended it. yall literally stole my money.
I'm in the same situation, E3 error in some downloads, but others it does well.
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GOG GALAXY 2.0 discussionI can't download any games from GOG 2.0(14 posts)(14 posts)
(14 posts)