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So yesterday Total Annihilation Kingdoms disappeared from my owned games tab in GOG Galaxy. Curisously if I go to my library through a web browser it's still there (it's also in order history), I can download it and it's extras. What is even more curious, is that I can go to the store in Galaxy and TA:K will be marked as owned. I can then click on go to library button and it will open it in Galaxy, and the game is there. Clicking on it will bring me to the games window in Galaxy (the one where you can choose to install the game, download goodies, see achievements if applicable). Installing from there (and downloading offline installers) works as intended. But TA:K's tile doesn's show in owned games or installed tab. After installing I tried forcing galaxy to scan folders to find GOG games to see if it will re- add the game's tile but no such luck.
So did it happen to anyone else?
I also want to reiterate once more that the game didn't disapper from my account. It's still there I can download it and play. It almost looks like Galaxy's version of the entry for the game got accidently removed.
Post edited May 20, 2023 by Ravinius
Same here
Glad to see I'm not the only one with this problem. I'll try to send a ticket to the support team. Just need to read how to circumvent the chatbot.
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Ravinius: I can go to the store in Galaxy and TA:K will be marked as owned. I can then click on go to library button and it will open it in Galaxy, and the game is there.
You can click the Bookmark icon at the top, to the left of Overview, to put a link to the game in the sidebar.
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Ravinius: I'll try to send a ticket to the support team. Just need to read how to circumvent the chatbot.
Tell the chatbot the issue is of type "other" twice to skip to creating a support ticket. Alternatively, you can try e-mailing support (at) gog (dot) com