It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
GOG GALAXY 2.0 discussion"Connection to Communication Service was lost and could not be restored! GOG Galaxy will now shutdown."(13 posts)(13 posts)
(13 posts)
Pages:
1
This is my favourite topic
Posted June 18, 2020
Every time I try to run GOG Galaxy I'm getting this message:
"Connection to Communication Service was lost and could not be restored! GOG Galaxy will now shutdown."
What I noticed is that if I try to run GalaxyCommunication.exe and GalaxyUpdater.exe from C:\ProgramData\GOG.com\Galaxy\redists I'm getting a Windows popup saying:
"This app has been blocked by your system administrator
Contact your system administrator for more info."
This is the first time ever any software said this on my PC in past 5 years.
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted June 19, 2020
Would love to know if anyone else experience anything like that.
Posted June 19, 2020
avatar
jooozek: Would love to know if anyone else experience anything like that.
Count me in. Client goes offline and cannot connect back.
Post edited June 19, 2020 by hiperix
Posted July 19, 2020
avatar
jooozek: Every time I try to run GOG Galaxy I'm getting this message:
"Connection to Communication Service was lost and could not be restored! GOG Galaxy will now shutdown."
What I noticed is that if I try to run GalaxyCommunication.exe and GalaxyUpdater.exe from C:\ProgramData\GOG.com\Galaxy\redists I'm getting a Windows popup saying:
"This app has been blocked by your system administrator
Contact your system administrator for more info."
This is the first time ever any software said this on my PC in past 5 years.
I was having the exact same issue, it was due to "CryptoPrevent" I opened Cryptoprevent, advanced, software restriction policy editor, browse for file, added Galaxycommunication.exe, add to whitelist, close windo, apply, restart, should work fine from there.
Post edited July 19, 2020 by pop1920
Posted July 19, 2020
Me too, in my case it seems to correspond with Defender not starting when I start the PC.
Posted July 20, 2020
avatar
jooozek: Every time I try to run GOG Galaxy I'm getting this message:
"Connection to Communication Service was lost and could not be restored! GOG Galaxy will now shutdown."
What I noticed is that if I try to run GalaxyCommunication.exe and GalaxyUpdater.exe from C:\ProgramData\GOG.com\Galaxy\redists I'm getting a Windows popup saying:
"This app has been blocked by your system administrator
Contact your system administrator for more info."
This is the first time ever any software said this on my PC in past 5 years.
Same here, hasn't worked properly in several weeks now.
Posted August 09, 2020
Still the same issue after 2 months of few uninstalls.
Posted October 01, 2020
Same thing 2 months later still happening. I was never able to use this client. Almost lost all my hope in this platform even working.
Post edited October 01, 2020 by jooozek
Posted October 09, 2020
here the same, on both of MacBooks. WTH?
Posted October 09, 2020
I'm also receiving this message right now, never had this issue before.
Posted April 07, 2021
I just went through troubleshooting this error and from reading many threads about it, I think multiple scenarios can cause it.

In my case, the problem was that I was launching GOG Galaxy via RDP. When launching GOG via my Windows 10 laptop console, the error didn't occur.

Interestingly, if I launch GOG Galaxy via the console, then close it, and relaunch via RDP, the error doesn't occur....this behavior persists until a reboot.
Posted May 06, 2021
I get same all the time, but I've found if you ignore the error (i.e. don't press ok, or click the close button on the dialogue box) and just bring Galaxy 2 to the front, the app keeps running with no issue
Posted October 07, 2021
Same here, still no fix.
Pages:
1
This is my favourite topic
Community
GOG GALAXY 2.0 discussion"Connection to Communication Service was lost and could not be restored! GOG Galaxy will now shutdown."(13 posts)(13 posts)
(13 posts)