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GOG GALAXY 2.0 discussionCannot run because "already running on another account on this computer"(5 posts)(5 posts)
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Posted September 07, 2021
That's a misleading message...So is my account being hacked because I have no other account...This message should be changed.
In fact, I often forget to launch GG before launching a game, this will cause that I will not have MP or game online connectivity. After that I cannot launch GG without restarting my computer. This should be fixed.

[EDIT]
A workaround is here, it worked for me:
https://support.gog.com/hc/en-us/articles/360006856257--GOG-GALAXY-is-already-running-on-another-account-on-this-computer-?product=gog
Post edited September 07, 2021 by XenonS
Posted September 08, 2021
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XenonS:
If the issue comes back again ("already running"), please hold on with using the workaround from support article again, and help us check the fix that we have on version 2.0.42 + send feedback in a response here.

The following link contains an updated GOG GALAXY version that will:
- Fix a bug where GOG GALAXY failed to launch, claiming it was already running on another account
- Fix a bug where GOG GALAXY failed to launch or update on Windows 8.1 and Windows 7
- Opt you into GOG GALAXY "public beta" updates

https://content-system.gog.com/open_link/download?path=/open/galaxy/client/2.0.42.21/setup_galaxy_BETA_2.0.42.21.exe

What that means is that you’ll be getting updates with the newest features and patches that we’ll be releasing to the users. You have the possibility to opt out by disabling this setting yourself in the app settings (“public beta” checkbox), however we recommend that you refrain from doing so until the next GOG GALAXY update, that will contain the fixes included in this patch.
Post edited September 08, 2021 by Johny.
Posted September 09, 2021
Yeah, thanks to respond. I will not miss making a feedback here.
Greetings,
Posted April 01, 2023
avatar
XenonS:
avatar
Johny.: If the issue comes back again ("already running"), please hold on with using the workaround from support article again, and help us check the fix that we have on version 2.0.42 + send feedback in a response here.

The following link contains an updated GOG GALAXY version that will:
- Fix a bug where GOG GALAXY failed to launch, claiming it was already running on another account
- Fix a bug where GOG GALAXY failed to launch or update on Windows 8.1 and Windows 7
- Opt you into GOG GALAXY "public beta" updates

https://content-system.gog.com/open_link/download?path=/open/galaxy/client/2.0.42.21/setup_galaxy_BETA_2.0.42.21.exe

What that means is that you’ll be getting updates with the newest features and patches that we’ll be releasing to the users. You have the possibility to opt out by disabling this setting yourself in the app settings (“public beta” checkbox), however we recommend that you refrain from doing so until the next GOG GALAXY update, that will contain the fixes included in this patch.
I have a problem with a GOG client. It's not opening at all. After deleting it and installing again - still no response. Also when I want to install it again it says that the app is already running (that message is showing after deleting the file you have mentioned as well).
Also I have installed the client you provided (setup_galaxy_BETA_2.0.42.21) and still same problem. NO RESPONSE AT ALL. Could you please help me resolve this annoying issue?
Thanks.
Posted April 14, 2023
Ran 4 different installs & uninstalls of versions, this problem is still unsolved. Same response.
Windows 8.1, running as Admin., if in compatibility mode it will do a fake run and .exe shuts off.

THAT solution doesn't work for me, I don't have any files in the Lock-File folder.
I don't have any files ending with .lock at all in the whole directory of GoG.

So if I wrote 2 tickets, should I expect an e-mail reply ???
Post edited April 18, 2023 by AS882010M0
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GOG GALAXY 2.0 discussionCannot run because "already running on another account on this computer"(5 posts)(5 posts)
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