Posted September 29, 2011

xyem
Old-ish User
Registered: Sep 2010
From United Kingdom

Hawkez
New User
Registered: May 2011
From Australia
Posted October 15, 2011
Thanks, Kabuto and HereForTheBeer for basically putting what would have been my reply. Once again I didn't get any notification of the replies until now. :)
Why I am getting attacked for this I don't know either. It's not anyone's business how I would "make time" to buy something. All I am asking is "if you are going to send me time specific offers, send them BEFORE they expire." I am just asking for good customer service from a business that wants my money.
Why I am getting attacked for this I don't know either. It's not anyone's business how I would "make time" to buy something. All I am asking is "if you are going to send me time specific offers, send them BEFORE they expire." I am just asking for good customer service from a business that wants my money.

pH7
Jörmungandr
Registered: Jan 2010
From Norway
Posted October 15, 2011

Unless one of the e-mail servers along the way misbehave, you should see a complete list of the mail's movement from GOG's mail server to yours, along with dates/times. That way you could identify the problematic server, and perhaps get them to fix it by, most likely, white-list GOG's server (wiktor.gog.com in my case).
If you like, you could PM me your headers (remove anything you think might identify you) and I'll have a look. If you're using Outlook, just right-click on the entry in your inbox, select "Message Options..." and copy the text in the "internet headers" field at the bottom.
If the e-mails are actually sent out later than Saturday, it might be a problem with resolving your e-mail providers MX records (e.g. a DNS problem) - in which case GOG has to deal with it.

hedwards
buy Evil Genius
Registered: Nov 2008
From United States
Posted October 15, 2011
Once set the servers have up to 5 days during which time they have to keep trying, after that they get to just give up.
In other words it can take up to 5 days for an email to make its way through the net and wind up in your inbox. But, there's other things that can happen like if your mail server isn't properly configured.
It could be GOG's fault, but I doubt it.
In other words it can take up to 5 days for an email to make its way through the net and wind up in your inbox. But, there's other things that can happen like if your mail server isn't properly configured.
It could be GOG's fault, but I doubt it.

Maighstir
THIS KNIGHT MISLIKES THESE HEIGHTS
Registered: Nov 2008
From Sweden
Posted October 15, 2011

hedwards
buy Evil Genius
Registered: Nov 2008
From United States
Posted October 15, 2011


It's also worth noting that even if you're sending an email across town, there isn't any guarantee that the message won't circumnavigate the globe a couple times before reaching the recipient.