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Please try uninstalling and then reinstalling the game completely. Then apply the patch and see if that helps. If the problem persists, please contact our Support department. Make sure to give as many details as possible and a DxDiag. :D
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JudasIscariot: Please try uninstalling and then reinstalling the game completely. Then apply the patch and see if that helps. If the problem persists, please contact our Support department. Make sure to give as many details as possible and a DxDiag. :D
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oldschool: So there is a stand alone patch? I just noticed that my game (Painkiller) has been updated.
Yes. If you go to your My Account page and click on the Painkiller game box, you'll see a Universal Update link just under the link for the game's installer.

The patch decreases level loading times.
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JudasIscariot: Yes. If you go to your My Account page and click on the Painkiller game box, you'll see a Universal Update link just under the link for the game's installer.

The patch decreases level loading times.
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oldschool: Thanks much! Wow, that's what i call service ;)
We call it "customer love" (to quote TheEnogmaticT) :D

Let us know if we can help with anything else! :D
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grviper: Is the patch something utterly silly, like applying imagecfg to the game's exe?
It's only moderately silly, like replacing one of the game files :-) And as Judas said - it should decrease level loading times.