HereForTheBeer: I didn't want to get into the whole GR thing, but here goes. At first he posted like a troll with a lot of flamebait. The neg reps did their job and he then spit out a thread asking "why?" So we explained, with examples, why he was getting triple-digit negatives.
So he started to change for the better. Unfortunately, some of the rough spots were still coming through and several people seemed to have made it a game of seeing how low they could drive his rep score. He waffled back and forth between going along with the joke and wondering why they kept doing it. A couple more threads from him about it, many of us noted that he'd been making that positive change, and suggested that he just blow it off, ignore the rep score, and just keep going with the change.
I have tried to stay out f the GR mess beyond using him as an example, but wow, that has to be the most "rose tinted glasses" description of GR's activities I've ever seen. You make it sound like he was nothing more than just a common troll. Common trolls we can deal without without any moderator's help and we have done so many times before, but GR was something different. His goal almost seemed to be to change these forums into his own personal 4chan. When he was legitimately neg repped for his activities, he didn't ask why, he just insulted everyone who did it and cried about being "attacked", then created his alt accounts to start sabotaging the rep of anyone he felt was "attacking" him (though IIRC, that whole thing started because the rep system broke and his activities started causing really wild swings in rep, but he kept it up even after the system was fixed). When it became apparent that GOG was doing nothing about GR, the less restrained members of the forums responded by negrepping all of GR's activity and the "The Great Rep War of 2011" began, where GR couldn't post anything without getting negrepped and he prowled the forums with his alt accounts looking for his "enemies" and did the same to them. After his first ban, which again IIRC, was caused by that fault in the rep system, things were really bad. You almost couldn't go into a thread without GR showing up to ruin it (to be fair, he did sometimes post legitimately, but got negrepped anyway which would cause him to take the bait and start one of his rants) and nearly every thread he started was either offensive or inappropriate in some way and not innocently so, despite his claims of naivete. When people did try to talk to GR rationally about his behavior, he simply would not listen to reason and lumped those people in with his "attackers". Eventually GOG did step in and the situation was calmed down but the sad part is, had GOG acted sooner or had GR simply been the "bigger man" and brushed off the supposed "attacks" or had those few forum members who kept negrepping him just shown a little more restraint, there might never have been a problem.
However, and this might just be my opinion but I stand by it, the majority of the blame for the situation
does not lie with GR or the other forum members, but with GOG for not taking a strong stance from early on and allowing all the activity on both sides to continue unchecked in any way. They were well aware that things were getting way out of hand and it seemed like any time they would address this, it was kind of like "GameRager, you play nice now, everybody else, what have we learned about sharing? That's right, the forum is for everyone. Now go back to playing." which only frustrated everyone more and made the situation worse. If they had simply taken the worst "battle thread" and handed out temp bans to everyone perpetuating it (not just GR), they would have sent a clear message to the entire forum about what the limits of their tolerance were and we could have gone back to the business as usual hand-off moderation that seems to work most of the time. To me, it is simply unreasonable to expect the hand-off approach to work all the time, just as it is unreasonable to expect heavy-handed moderation to work all the time. A balance of the two must be struck so that limits are defined, but freedom within those limits is maintained. That's all I would ever expect of any moderator around here, but that's not really what we get right now.