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General discussion (archive)Problem buying games(7 posts)(7 posts)
(7 posts)
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This is my favourite topic
Posted December 12, 2011
Is there anyone with problems buying the games?
I bought some games and after receiving the confirmation email the games never left my cart.
Now I don't know if I have to try again cause I don't know if I have been billed for the games.
I tried to contact support but after writing the problem it just takes me back to the initial support page, no confirmation if my message has been sent.
Is anyone else having this problem?
Posted December 12, 2011
avatar
ExecB5: Is there anyone with problems buying the games?
I bought some games and after receiving the confirmation email the games never left my cart.
Now I don't know if I have to try again cause I don't know if I have been billed for the games.
I tried to contact support but after writing the problem it just takes me back to the initial support page, no confirmation if my message has been sent.
Is anyone else having this problem?
There seems to be a server overload on all ends. I would wait for a bit before attempting any further buying.

Also as for support tickets, the Gog staff is small so I wouldn't doubt you may be waiting a bit before you get a reply. If you sent the ticket and it brought you back to the support page it should've went through.....but if you want to you could send another to be sure.
Posted December 12, 2011
avatar
ExecB5: Is there anyone with problems buying the games?
I bought some games and after receiving the confirmation email the games never left my cart.
Now I don't know if I have to try again cause I don't know if I have been billed for the games.
I tried to contact support but after writing the problem it just takes me back to the initial support page, no confirmation if my message has been sent.
Is anyone else having this problem?
avatar
GameRager: There seems to be a server overload on all ends. I would wait for a bit before attempting any further buying.

Also as for support tickets, the Gog staff is small so I wouldn't doubt you may be waiting a bit before you get a reply. If you sent the ticket and it brought you back to the support page it should've went through.....but if you want to you could send another to be sure.
gonna wait them.
dammit, I took the day off just to play the games
Posted December 12, 2011
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ExecB5: gonna wait them.
dammit, I took the day off just to play the games
I hope you get it sorted out soon then. And Happy Holidays. :)
Posted December 12, 2011
avatar
GameRager: There seems to be a server overload on all ends. I would wait for a bit before attempting any further buying.

Also as for support tickets, the Gog staff is small so I wouldn't doubt you may be waiting a bit before you get a reply. If you sent the ticket and it brought you back to the support page it should've went through.....but if you want to you could send another to be sure.
avatar
ExecB5: gonna wait them.
dammit, I took the day off just to play the games
I had this same problem, but when I went into my cart, every game in the cart said I owned it. Then I went into My Account page and suddenly I had all the games that I ordered. Maybe its just a coincidence and things are working better now though.
Posted December 12, 2011
wow, thanks!
i did the same thing you did and they are in my account now
thanks!
Posted December 12, 2011
avatar
ExecB5: wow, thanks!
i did the same thing you did and they are in my account now
thanks!
Have fun gaming fellow gogger. :)
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This is my favourite topic
Community
General discussion (archive)Problem buying games(7 posts)(7 posts)
(7 posts)