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high rated
Hi all! I can confirm it seems we're experiencing some issue on the PayPal side. The team is well aware of this and working on this as we speak, but so far we don't have na ETA for you. We'll provide you with an update as soon as we know something, and in the meantime, all I can recommend is trying a different payment method for now :(


EDIT (0030h CET):

No official news from our payment operator, but indeed PayPal payments appear to be processing perfectly since 20-30 minutes or so.I don't want to jinx it, but it appears to have been fixed. :)

Thank you very much for your patience and understanding. :)

- Firek
Post edited November 14, 2014 by Firek
Hi all,

Please send us a Support ticket via this link:

http://www.gog.com/support/contact/my_orders_and_payments and select "failed PayPal payment" from the drop down menu so we can investigate this issue.
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JudasIscariot: Hi all,

Please send us a Support ticket via this link:

http://www.gog.com/support/contact/my_orders_and_payments and select "failed PayPal payment" from the drop down menu so we can investigate this issue.
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DanielRuf: Done
Danke!
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Paradoks: So, should everyone post fill a support ticket? Seems like a global problem.
Sure, the more regions we get, the better the chance we can find out what is going on :)
I have confirmed the problem, and have just spoken to our payment operator's emergency helpdesk folk. They're currently investigating this, and I'll let you guys know once I know more.
In the meantime, please try using a different payment method if PayPal fails on you.

Mind you, not all PayPal accounts appear to be affected by this, but more are than aren't, at the moment.
Question:

Has anyone experienced these issues with a PaySafe card?
high rated
No official news from our payment operator, but indeed PayPal payments appear to be processing perfectly since 20-30 minutes or so.I don't want to jinx it, but it appears to have been fixed. :)

Thank you very much for your patience and understanding. :)
Post edited November 14, 2014 by Destro