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I am having trouble trying to order Cossacks. I can put all my info in but the expiration date for my card will not let me make a selection on the year and month. I have never had this problem before and have gobs of GOG games. Anyone else having trouble?
This question / problem has been solved by wweeimage
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thebes: I am having trouble trying to order Cossacks. I can put all my info in but the expiration date for my card will not let me make a selection on the year and month. I have never had this problem before and have gobs of GOG games. Anyone else having trouble?
Please hit CTRL + F5 before entering your CC details. If that doesn't work, clear your cache and restart your browser. If that fails, try another browser.
Actually I use Paypal for paying for my games. But please contact Support, they will help you out for sure :)

/e: Typo!
Post edited August 11, 2012 by makr3la
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thebes: I am having trouble trying to order Cossacks. I can put all my info in but the expiration date for my card will not let me make a selection on the year and month. I have never had this problem before and have gobs of GOG games. Anyone else having trouble?
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CymTyr: Please hit CTRL + F5 before entering your CC details. If that doesn't work, clear your cache and restart your browser. If that fails, try another browser.
Tried all. Gog said about the same. This is weird.
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CymTyr: Please hit CTRL + F5 before entering your CC details. If that doesn't work, clear your cache and restart your browser. If that fails, try another browser.
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thebes: Tried all. Gog said about the same. This is weird.
I'll ask our Support team to look into this ASAP. Sorry for the inconvenience.
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CymTyr: Please hit CTRL + F5 before entering your CC details. If that doesn't work, clear your cache and restart your browser. If that fails, try another browser.
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thebes: Tried all. Gog said about the same. This is weird.
Ok, it was worth a shot. Also, make sure if you're using Noscript you have gog.com allowed.
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thebes: I am having trouble trying to order Cossacks. I can put all my info in but the expiration date for my card will not let me make a selection on the year and month. I have never had this problem before and have gobs of GOG games. Anyone else having trouble?
In the event you haven't heard back from support yet (it is the weekend), and you are using Internet Explorer; go to "Tools" and check to make you you are not using "compatibility view" for GOG. If you find that somehow you are, uncheck it, so yopu are NOT using compatibility view. I had a somewhat simillar problem checking out with my credit card some time ago, and somehow I mistakenly had GOG set to this,. and it was causing the problem. Just something to look into for your problem...
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thebes: I am having trouble trying to order Cossacks. I can put all my info in but the expiration date for my card will not let me make a selection on the year and month. I have never had this problem before and have gobs of GOG games. Anyone else having trouble?
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Zoltan999: In the event you haven't heard back from support yet (it is the weekend), and you are using Internet Explorer; go to "Tools" and check to make you you are not using "compatibility view" for GOG. If you find that somehow you are, uncheck it, so yopu are NOT using compatibility view. I had a somewhat simillar problem checking out with my credit card some time ago, and somehow I mistakenly had GOG set to this,. and it was causing the problem. Just something to look into for your problem...
I do not see a compatibility view? I missed the sale which sucks. I do not understand what would make this start up in the first place. I have a hoop of GOG games.
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Zoltan999: In the event you haven't heard back from support yet (it is the weekend), and you are using Internet Explorer; go to "Tools" and check to make you you are not using "compatibility view" for GOG. If you find that somehow you are, uncheck it, so yopu are NOT using compatibility view. I had a somewhat simillar problem checking out with my credit card some time ago, and somehow I mistakenly had GOG set to this,. and it was causing the problem. Just something to look into for your problem...
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thebes: I do not see a compatibility view? I missed the sale which sucks. I do not understand what would make this start up in the first place. I have a hoop of GOG games.
Sucks you missed the sale :(. Umm, compatibility view just allows newer versions of IE work better with older websites as I understand it. In my case, I believe I mistakenly set GOG to it by accident by accidently clicking on the little "broken page" icon thingie at the top in the address bar....all the way to the right between the "maginifying glass" and drop down menu and the "circular arrow" for refresh. Clicking that "broken page" thingie actually sets the current werbpage in your address bar to "compatibility view". This unfortunately makes menus and drop down menus work improperly on many newer, up-to-date sites likle GOG. To see if you have accidently set GOG to this on your IE, you need to check under the "tools" tab on the menu bar at the top (if you don't see a menu bar at the top, right click up there and then click "menu bar" to enable the menu bar option....gives you the usual: File Edit View Favorites Tools Options at the top of IE). Then follow my instructions above to disable compatibilty view if enabled. Hope this helps, although this may not be your problem, you can check to see if it was...
Post edited August 14, 2012 by Zoltan999
Mine does not have that. Just the search, show address, refresh, and stop. I also tried restarting the computer to no avail.
Post edited August 15, 2012 by thebes
I had encountered the same problem on older version of IE. Change browser to Firefox and that fix the problem.