It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Hi, how can I change my email login? I recently changed ISP's and can no longer access my old email address?
In settings, under the "account" tab, there is an option to change your adress. It might require you to access your old account though. If it does so, you may require to contact support.
Post edited September 03, 2014 by javihyuga
Account -> Settings -> Account information
avatar
javihyuga: In settings, under the "account" tab, there is an option to change your adress. It might require you to access your old account though. If it does so, you may require to contact support.
yes I found that, thanks. unfortunately it's grayed out so i contacted support.
avatar
golradir: yes I found that, thanks. unfortunately it's grayed out so i contacted support.
You might have a problem there, seeing how support generally works over email. Try contacting Judas or another blue over PM, though you might still need to contact your old ISP and arrange for access to that email address.
avatar
golradir: yes I found that, thanks. unfortunately it's grayed out so i contacted support.
Is not currently working as it should, so contacting support was the right thing. They will ask you to provide information to verify that you're the owner of the account. Part of the credit card number or the id of the transactions if the purchases were by Paypal or other means.
avatar
golradir: yes I found that, thanks. unfortunately it's grayed out so i contacted support.
I have tried out and does not work too, strange. I remember that, no long ago, you had to enter your password and then you could enter a new adress. The new site update might have screwed that up. This must be a general problem, and as suggested above, I would contact support.