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General discussion (archive)Is there any way I can change my contact address?(10 posts)(10 posts)
(10 posts)
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This is my favourite topic
Posted July 10, 2012
Title speaks for itself really. The e-mail address I signed up to this website with is now infested with viruses and is now blocked. If there is any way I can change it, please feel free to let me know. Thanks!
Posted July 10, 2012
My Account => Right corner 'Setting'.
Posted July 10, 2012
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mrtophat101: My Account => Right corner 'Setting'.
I've tried that already, and every time I leave the page, it switches right back to my original e-mail.
Posted July 10, 2012
If everything else fails, contact support.
Posted July 10, 2012
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mrtophat101: My Account => Right corner 'Setting'.
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KrazyKrizic: I've tried that already, and every time I leave the page, it switches right back to my original e-mail.
i'd contact support in that case.
Posted July 10, 2012
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mrtophat101: My Account => Right corner 'Setting'.
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KrazyKrizic: I've tried that already, and every time I leave the page, it switches right back to my original e-mail.
Did you press the "Login to unlock" button in the top right corner of the settings page before making the changes and did you make sure to press "Save Changes" before leaving the page? (Just to play it safe.)
Posted July 10, 2012
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KrazyKrizic: I've tried that already, and every time I leave the page, it switches right back to my original e-mail.
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Leroux: Did you press the "Login to unlock" button in the top right corner of the settings page before making the changes and did you make sure to press "Save Changes" before leaving the page? (Just to play it safe.)
Good point. I haven't tried that yet. I'll try that and then post back and see how it goes.
Nope, it doesn't work. I enter my new e-mail address, I make sure to press "Save Changes" and if I refresh the page or leave it, it automatically reverts back to my original e-mail!
Post edited July 10, 2012 by KrazyKrizic
Posted July 10, 2012
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KrazyKrizic: I've tried that already, and every time I leave the page, it switches right back to my original e-mail.
Please try using a different browser to change the address. I can't recall, off the top of my head, why this kind of glitch happened (last time I encountered it was months ago), and it may just have been a trivial case of having to clear the browser;s cache, but just using a different browser is almost sure to work.
Posted July 10, 2012
If that doesn't work, please drop me a PM - I can do this manually in our backend, but I would need some purchase information. Procedures and all that.
Posted July 10, 2012
Okay. I'm just busy packing since I'm leaving today for about a week, but after I arrive there, I'll try it with Internet Explorer or Google Chrome instead and see if that works.
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This is my favourite topic
Community
General discussion (archive)Is there any way I can change my contact address?(10 posts)(10 posts)
(10 posts)