It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussion (archive)I need help contacting GOG for help(2 posts)(2 posts)
(2 posts)
Pages:
1
This is my favourite topic
Posted December 13, 2010
I think I am having problems contacting GOG for help with a game problem. I wne to the support section and filled out the form with my problem and was told my problem would be posted on "my account" within five minutes. That was over over a week ago. In addition I have written two letters to GOG to help me get in contact. These letters were never put on "my account" and I never received a reply. What am I doing wrong?

Thanks,

M
Posted December 13, 2010
avatar
mburgener: I think I am having problems contacting GOG for help with a game problem. I wne to the support section and filled out the form with my problem and was told my problem would be posted on "my account" within five minutes. That was over over a week ago. In addition I have written two letters to GOG to help me get in contact. These letters were never put on "my account" and I never received a reply. What am I doing wrong?

Thanks,

M
The "my account" thing is from an older version of the site. If you did the ticket, they have your message.

Beyond that, GoG kind of has notoriously slow customer service, so best bet is to wait. But if it isn't a payment or serial issue, you might want to try asking for help in the appropriate forum (the game's forum). The users here are pretty good at debugging crap.
Pages:
1
This is my favourite topic
Community
General discussion (archive)I need help contacting GOG for help(2 posts)(2 posts)
(2 posts)