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But I'd love if I could please get a response on my service ticket that I sent in a few days ago? I ordered Freespace 2 for a friend and she has neither received a confirmation for it, nor the confirmation for her account, and I've managed to have been billed for the game but haven't had any confirmation on my end. I'm sorry to have to bring this out to the public eye, but I'd really like to have this solved - I'm trying to get a friend into all the really cool games of the 90s and early 2000s. :)
Did you send the game as a gift? If so, you should have a code for it in your account. Check there and see if it hasn't been redeemed. If not, send her the code manually. That's all I can think of.
EDIT:

Yeah, go to My Account, click on the gifted tab under My Games, and there should be a code for the game. If it has not been redeemed, send her the code and see if that works.
Post edited November 04, 2010 by Rohan15
If you go to My account you can see (above your shelf of games) a gifted button. Click on that and you should see the gift code.
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UnknownTarget: But I'd love if I could please get a response on my service ticket that I sent in a few days ago? I ordered Freespace 2 for a friend and she has neither received a confirmation for it, nor the confirmation for her account, and I've managed to have been billed for the game but haven't had any confirmation on my end. I'm sorry to have to bring this out to the public eye, but I'd really like to have this solved - I'm trying to get a friend into all the really cool games of the 90s and early 2000s. :)
If you go into the My Account section, there's a button that shows you your gifted games. The gift code is displayed and you can just copy/paste that in an email to your friend with a link to http://www.gog.com/en/gift
If you go into the My Account section....

What, we aren't playing some kind of "repeat what everyone else says" game?
Hey I know you guys are busy with server issues and I'mma let you finish, but Lucas Arts has the best games of all time!