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Hi!
I've recently bought a game as a gift. When completing the order, I've got an error. Paypal was charged, but I don't see the game in my gift category. I've gifted myself something and surprise... It shows up, the formerly bought gift for my friend doesn't.
Has anyone experienced similar problems?
It's supposed to be a birthday present, so I don't want this to take forever. :/
No posts in this topic were marked as the solution yet. If you can help, add your reply
Have you contacted support?
That happened to me once. Contact support and let them know the details. They'll sort it out.
As the others have pointed out, contact support. Please be aware that most of Poland is sound asleep at the moment, but if you contact support now, they're likely to sort this out first thing in the morning.
Post edited November 13, 2014 by fronzelneekburm
Contact GOG support, they're usually pretty quick to respond. ^_^

Here's a link:
http://www.gog.com/support/contact

You can also find a link to the support section at the top of the website.
While waiting for the support response, you can try this: https://www.gog.com/user/refresh
And if it's urgent, PM one of the blue text users and explain the situation.
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fronzelneekburm: As the others have pointed out, contact support. Please be aware that most of Poland is sound asleep at the moment, but if you contact support now, they're likely to sort this out first thing in the morning.
Most of Poland, yes...but some of us remain ever vigilant, keeping an eye on you lot :P

O.O

Edit: OP, please do contact us via this link:

http://www.gog.com/support/contact/my_orders_and_payments
Post edited November 13, 2014 by JudasIscariot
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JudasIscariot: Most of Poland, yes...but some of us remain ever vigilant, keeping an eye on you lot :P
Big Judas is watching us!